Came here again today with my youngest daughter and she had a great time. The cost was $15 for 1…read morehour of jump time. Great place and plenty of staff walking around monitoring everything going on.

My first and last time there. First red flag was the staff giving my 2 year old twins and 4 year…read moreold daughter adult socks. (Not the end of the world just assumed maybe they ran out but still a hassle to keep them on) The worst was the staff hounding me that my 2 yo daughters need to be on their feet at all times. Confused I just said okay and we proceeded to jump, until a SECOND time another one comes back not even 5 minutes later with the same request. Mind you, it's busy. my daughters are falling and getting back up on their own. It's a trampoline park the kids are going to fall the smaller kids are going to take a bit longer to catch balance. I signed the waivers I understand the risks. Letting them fall and get back up on their own is okay with me. Apparently not with this park. In addition to the terrible service and unhelpful employees, the bathrooms are absolutely disgusting and ignored. Save your breath and go to skyzone.

This entertainment venue is well suited for many different events. Groups, parties, individuals…read more Clean. Safe, friendly environment.

Went with my 6 year old daughter. We arrived about 5pm. I was informed the park closes at 6pm and…read morethe fee would still be for the 90 min jump. I said okay and paid. About 15 minutes into my daughter's jumping, an employee asked me "is that your child"? I replied yes. He said she can't have REGULAR socks on. I said no, she has socks with the grippy things on the bottom from another trampoline park. He later came over and I showed him the bottom of her feet. He walked away. A couple minutes later a teen employee said the exact same thing and I told him the exact same thing and showed him her socks. He said they have to be socks from Elevate. I said, can you go get her some socks then? He said no, you have to pay for them. I told my child to continue playing. A third teen employee approached MY CHILD with the second kid that just approached me, without me being around and I saw him motion for her to get out and said something. My child is looking sad and I became immediately upset. I told him you don't tell my child to get out, you talk to me, don't say shit to my child. He and I both became aggressive in our tones. At this point it's about 5:20pm. The manager comes over, who was actually the first male to approach me. Saying the same script and I said that's fine, can you get her some socks she has less than 30 minutes to play. He repeats no... company policy etc. I respond, well just give me my money back and we can go. He refuses because he says all says all final. I requested a coupon. He says no. I said, well my child will continue to jump. He says he will have to call the police and I replied, "Call them". Because at this point this is Ridiculous! This is a 6 year old trying to have an hour of fun in appropriate socks bought from a similar trampoline park, but because the sell of these socks, are more important than customer service, and he could have easily just given her socks to finish out the 30 minutes or given me a coupon for another day or ANYTHING reasonable, her day was ruined. It was never that serious. I don't think his tone wouldn't have been the same with a white family and I said that! When the police arrived, I went to talk to him after he spoke to the Manager, that claimed I caused a scene and I did not. I said what I said and sat back down. My tone was only aggressive with the young entitled employee who was rude to my child and got loud with me. Once it was clear the Police wouldn't handle the refund issue and told me to call corporate office, the Manager and the very first employee (woman) who I paid became "tough guys" and the female Yelled "Bye, write a review". So I will definitely do that everywhere I can. But ultimately, I want my money refunded or a coupon to another park so she can complete her jump because going to Elevate was the only thing she wanted to do. That manager sucks as his job because this was an EASY fix and then he refused to given me any corporate information because he wanted to show out once the cop showed up. I read the reviews before posting mine and I see my views are not far off from the bulk of others. For the amount they charge, the damn socks should be included or having the same brand/style socks from another park should be fine.

Everything is about the same as SkyZone, but doesn't seem to be getting maintained at all…read more Climbing wall has a lot of loose, spinny holds which is dangerous, the swinging arm and platform jump you need an employee to operate, but the employees are just sitting on their phones and don't give a shit. Why employers allow employees to be on their phones is mind boggling to me. I guess the only help you can find for cheap is zombies now. I had to hunt them down to ask them for the kids each time and they were bickering over who should have to do it, then they gave them only a few jumps before shutting it down. The dodgeball area has a couple of deflated volleyballs and 3 dodgeballs, as if you could play a game with that amount. The arcade games have all been jacked up to ridiculous prices. Who is going to pay $1 to play Galaga? Get real. I didn't get any food, but I already can tell you it's going to suck. The reason they don't get 1 star is because the cashiers were nice and the ninja course is still fun, but I won't be back.

I have been to skyzone 3 times over the last 2.5-3 months and everytime my family and I have been…read morethere we have seen the same biracial boy ostracized, and isolated from his peers. While there we noticed the other employees rotating to different areas while the same boy was made to stay in an area working where no other staff communicated with him. I don't know if it is a racial issue or not, but the same manager has been on everytime my family and I have been there, Pam needs to realize that this boy has rights too, and be a better person! We will not be returning to skyzone after witnessing this.

We've come for 5 years and have always had a great experience. The owner (or manager) is amazing…read moreand has come to me of her own volition to ask me how she could improve the space to be more inclusive of neurodivergent kids. Never has this ever happened in any other establishment. We also had 2 birthday parties there that both went great! The party hosts are proper hosts, super helpful and attentive. If you are a parent of young kids you know how crucial having that help is. All the staff knows my son by sight and are always welcoming and really tolerant and patient with my AuDHD son who constantly runs into every place he isn't supposed to. We feel like family here. I haven't gone on a hectic day (intentionally) so I can't speak to the rule enforcement on those days, but I can say that I have seen the strictness vary depending on the vibe, age, and amount of kids there. I appreciate this because it's annoying to have to parent other people's older kids around safety if they are being too rowdy around the little ones. They're all still just kids, though! The only improvement they could make is adding a slide or 2, but maybe that is in the future! Who knows! The most important thing to me is the intention and advocacy I have seen in management. Keep it up!

Had the best birthday party experience here for our besties 5th birthday. We had a two hour party…read morewindow which included an hour of free play, pizza party, private party area, setup/clean up and access to everything. They have a fun little kid zone for toddlers under 48". Trampolines, games, foam pits, ninja warrior style obstacle courses, lots and lots to do for all ages. (Parents included) The service and team members were wonderful and friendly. I would highly recommend for your event or just a fun family friendly night out.

This is a good trampoline park!…read more We've been here for my nephew's birthday party for the last 3 years. It's a great place for a birthday party. It's a good, fun trampoline park with a cool swinging obstacle course.

Back again for some summer fun! Love this place. They keep it cool. They add new exciting new…read morepieces. My kids always have a blast.

The line coming in was pretty long, however, I would say we had a pretty great time! It was pretty…read moreclean & not busy.

My skin was obliterated by the trampoline surface but was still fun overall. It is pretty cool and…read morethere is a Zipline, rockwall, jousting, obstacle courses, and much more. The staff is usually decent and concessions are good.