Melanie was Amazing!!! This was By Far the best Tour I've had here in Raleigh NC…read more She was informati , kind , and sooo relatable Thank-you for making My Decision easy Melanie! See you soon!!

DO NOT RENT HERE UNDER ANY CIRCUMSTANCES…read more My experience with Triangle Town Crossing Apartments has been an absolute nightmare, and it started on move-in day. The day my moving truck arrived from Atlanta was also the day I found out that the 2-bedroom apartment I was shown and told I was applying for was NOT the apartment I was actually getting. I specifically chose this community because I wanted a unit that was: * Away from the freeway * Filled with natural light from multiple sides * Close to the dog park These were not preferences--they were requirements that I clearly communicated to my leasing agent, Lina. Instead, I was given a unit directly next to the freeway, on a basement-level floor with almost no natural light, and on the complete opposite side of the property from the dog park. The options I was given were: 1. Take a 1-bedroom apartment instead 2. Take a 3-bedroom apartment and pay over $350 more per month 3. Get my money back and somehow find another apartment that same day while standing there with an entire moving truck full of my belongings. Melanie, the leasing agent who showed me the original apartment and told me it was the unit I was applying for, seemed completely unconcerned about the situation and offered little help. Victoria, the on-site manager, essentially told me my choices were to move into the wrong apartment or somehow find another place to live that same day. Now, only one week into my lease, they have found another 2-bedroom apartment that actually matches what I originally requested--but they expect me to pay over $350 more per month for it. I understand mistakes happen. What is unacceptable is showing someone one apartment, having them sign for another, and then putting them in an impossible situation after their entire life has already been loaded onto a moving truck and transported across state lines. I am one week into a 14-month lease, and if this is how residents are treated before they even unpack a box, I have very little confidence in what the next 14 months will look like.

I really enjoyed living at Berkshire Main Street. The proximity to 9th Street and Harris Teeter…read moremade life easy, and the building itself was always clean and welcoming. The staff truly goes above and beyond, and the business center with free printing and coffee was a lifesaver. The gym was spotless and had great equipment too. The only downside for me was the early‑morning noise from nearby bus and train routes - something to consider if you're a light sleeper and my rent/fees were similar to my rent in Newport Beach (2022). The garage is always broken causing some frustration when trying to get home. Otherwise, it's a wonderful place to call home when living in an apartment in Durham, North Carolina. Very close to Duke hospital and made life very easy.

Construction noise from a nearby year-long building project is huge, despite the fact that the…read moremanager promised the location would be a extremely quiet place. Woken up by the noise every morning at 7am, which is very disruptive of everyday work. Cockroaches everywhere, more than 10+ since we moved in, and insufficient pest control. We hope the problems will be solved soon. Otherwise can only advise every grad student I meet and our departments to avoid this place.

This apartment complex has wonderful amenities including doorstep trash pickup, a dog park, a 24/7…read moregym, an outdoor swimming pool, and more. The staff are friendly, and it is peaceful here However, prices are very high. You can expect to pay a lot of money for a very small space. The leasing office is *not* good at providing residents with adequate notice that they will be entering their apartments -- you are typically lucky to recieve 1-3 days notice about non-elective inspections/if someone is entering your apartment for pest control, fire safety etc. They are random and not easily predictable, so you basically have to be available at all times if you have pets in order to be able to put them up in time! I have had to have shifts at work called off or coveted at the last minute due to them not informing us in a timely manner. Even worse; sometimes they never even show up, so you go out of your way to get everything together and maybe even miss work for nothing! The complex is great and for the most part, we are happy. However, please be aware that the price for square footage is not ideal, and expect not to receive much notice of management entering your apartment. They also split these up. So instead of doing their fire inspection at the same time they're checking your HVAC or doing any other inspections, they'll do the fire inspection one day, then a different inspection, then pest control, so someone is basically constantly in/out of your space, moreso than I have experienced with other apartment complexes. It is pretty disruptive. When doing one of these inspections, I mentioned to maintenance an issue that I was having with my dishwasher. They assured me they would follow up, but they didn't. I would rather they just had me file a formal request at that point, than lie and say they would come look at it. Generally, the leasing office and maintenance team could stand to communicate more and send notices out more in advance. They also send their reminders day-of, not in advance, AFTER the hours they would have been in your apartment. There is absolutely no point in sending those reminders after we need them!

I have lived at this complex since 2020 and honestly it is hard to leave. This is the best…read moremanaged/best hands on staff I have ever experienced and it shows in their community manager Melissa Love, she is the most authentic, welcoming, personal manager I have dealt with in a long time and I do not think she gets enough credit because i honestly do not even know if she realizes she's doing it. I think it is just who she is. She is so attentive to every single person who lives here with her clear honest answers and her kind personality. I recently had some concerns and I emailed Melissa about them .. idk if it even took an hour for her to respond but she gave me the truth and she gave me a full detailed step by step response on what would happen and im not sure she even realized how badly i needed that full response . It's rare you have a manager that knows everyone's name at the pool and actually KNOWS the people and their families, cares about their concerns, as well as has a very clean and well kept property where they are quick to fix whatever you need basically on the spot. This has been an amazing experience and I am honestly sad to go because no one can compare to this amazing team. This is the spot in Raleigh you won't be disappointed.

When common sense is common…read more Whoever decided to label these buildings didn't put thought into visitors, deliveries, etc. The buildings have a number on the left side of a block long building. The entrances will not let you know if you are in the correct location. Makes you wonder how many other things are not well thought out.

I love this place, lived here for 16 years and I will never go anywhere. Love the pools, having out…read moreat the clubhouse for parties like, Halloween and Christmas parties too. This place has always been animal friendly and the safety security is great along with the staff! I would recommend this place to anyone!

I absolutely love my apartment; it is so comfortable and the staff here are great especially Ms…read more Chelsea. She is always willing to help and assist with whatever she can, going over and beyond. I like the fact, every time she is encountering the residents, she is always ensuring that we are happy and making in known that she is willing to work and make improvements.

We have been here for 8 years and we love this place !! Love that it is close to stores and in a…read morepretty area !! The office staff Jenna and Sarah are amazing .We enjoy living here!

1. Fire alarms go off a lot by mistake. The alarms are so loud that it is physically painful to…read morethe ears inside of our apartments even though they are obviously false alarms. Sometimes in the middle of night and sometimes the day which can interrupt meetings when working from home. Can take hours for fire fighters to investigate the problem in order to turn off the alarms. 2. Ridicilous electrical bills at up to $500/month for a ~1200 sq ft apartment in the winters and months. This is clearly due to improper insulation on the first floor above the garage that management will not acknowledge. Management has installed Google Nest for smarter energy usage but that does not solve the core issue of not being properly insulated. It is not only my apartment as I have talked with many others on the first floor that are having the same issue. 3. Major problems with package delivery through the Luxer system. Packages are often lost, delivered to the wrong building, or delayed. They require a credit card on file to pay for packages that are not picked up within 3 days ($5/day). That is we are automatically charged for delivery mistakes. Management claims Luxer requires this but the Luxer app states "Property Management requires a valid credit card on file in order to pick up packages". No other options are available outside of Luxer and management is not considering replacing with a competent system. 4. With all of these problems, instead of solving the biggest issues, management chose to use budget to completely remodel the gym and club room which has taken several months of not having access there. Both were fine as was and I don't believe anybody but management (and maybe potential renters who they want to impress) cares about better aesthetics of the club room or gym. Management claims they have no control over any of these things. As a renter, I don't care who is responsible. If management will not be accountable for these things by blaming things outside of their control then the problem is still not solved. I will not be renewing my lease.

Went over to visit a friend and fell in LOVE!!!! Her apartment was sooo nice. A key fob was need…read moreto gain access inside of the building. It was and quiet and clean! The decor in the building was something out of a magazine. They have a workout room with top of the line equipment, multiple lounge areas and computer room with huge tv's!!! I felt like I had stepped into a Peer one store. I recommend anyone to move over there if you are looking for a peaceful, safe and comfortable place to live.

Actually been here for several years. Love it! Staff is great. Never have to wait long for…read moremaintenance if needed. Great great location! Inside the beltline. Very close to shopping and North Hills. Wegmans is only five minutes away. Safe and quiet. Next to woods and greenway. Friendly neighbors.

Anderson Hills is a great please to live. It's quiet, peaceful, near the greenway (which has miles…read moreand miles of options and different directions to go), near a wildflower field (like a 5 min walk to!), in the belt line, right next to Trader Joes and North Hills etc, neighbors are quiet and private, there's a community garden and trees all around. 10/10 recommend.

I was in the process of relocating to North Carolina from the DMV area and my experience with Bell…read moreChapel Hill really stood out to me. I submitted a contact request through the property's website and early that morning I received a call from Matthew. From the very beginning, he was incredibly pleasant, professional, and genuinely helpful. We quickly realized that Bell Chapel Hill didn't have an apartment available within the timeframe I needed, so I expected the conversation to end there. Instead, Matthew went above and beyond to help me with my search. He referred me to several of their sister properties that might better fit my timeline and even took the time to recommend areas he thought would be a good fit for me as someone moving to the area. Following our call, he sent me a detailed email with the sister properties he recommended, along with suggestions for places I should check out once I move to North Carolina. What impressed me most is that Matthew provided this level of service even though I wasn't going to be renting from Bell Chapel Hill. He could have simply told me they had no availability but instead he took the initiative to make sure I had resources to continue my search. I've lived in and rented many apartments over the years and I can honestly say this was some of the best customer service I've experienced during an apartment search. Matthew made me feel like he genuinely wanted to help me find the right home, not just make a sale. Bell Partners is lucky to have someone like Matthew on their team. If this is an example of the level of service they provide their residents, I can absolutely understand why someone would want to live here.

Update: they advise (in comment below) that they're complying and that they've sent numerous emails…read moreout asking people to wear masks which is untrue. Test the REAL answer: watch how many enter & exit w/out masks. See if they ask anyone to wear a mask when they enter without one. See if they discuss mask mandates during apartment tour. Look for mask requirement signs beyond the 1 door. Ask the tenants (if you visit) if people often roam without masks. Visit the lobby and gym and note how many are there without masks - you'll notice no signs and that staff say nothing. Additional note: I discovered they are using a service like BirdEye to scrub customer reviews they don't agree with. Initial post: When we interviewed for the apartment we were calmly REASSURED that masks were enforced and had no feeling that they would have a reason to lie about that important issue. Move-in day and every day since has proved this to be wrong. There are children under 5, people with immune issues, uninsured & under-insured, and people who have lost work (and can't afford excessive Covid-related medical bills) all living here but they do not care enough to make this be an issue of importance. There are more reasons to enforce this (for guests, visiting vendors & tenants), if not just for the greater good of the tenants. They have ONE sign on ONE door in the entire building for hundreds that live/visit and use multiple entrances, elevators, etc. They don't care that the health system is weighed down with Covid patients, that we've seen tenants wheeled out in ambulances with Covid too. They have had a chance to be a light in the community, but instead took the indifferent/complacent/complicit path that is guided by corporate greed. Will update review as needed. No comment required from management in comment to this review, actions speak louder than words.asking everyone