They have left my door unlocked twice now after routine inspections. I understand they have a lot…read moreof apartments to go to during the days of inspection, so I was understanding and just called the front office to have them talk to their maintenance crew about being more careful, considering all my valuables including my dog are inside. I got a quick "yes we will talk to them". Kind of felt brushed off to be honest. Happened again a few months later, so obviously it went in one ear and out the other. it's Overpriced for what it is. They make you pay for their basic cable and Internet, which is an extra $60, on top of rent. They came about a month ago to "upgrade" the Internet, it's no different speed or quality and has been going out at least once a week since. Leaving as soon as our lease is up.

Problems started when Summit Management decided to change absolutely all the workers including…read moremaintenance. In a period of four months there have been more than 6 employees at the office. Whenever there is a problem, they always apologize and pass the ball to the next. Being a stay-home-mom, I like to take my baby to the pool. The last time I saw chemical waste that they use to clean the pool with, easily a child or baby can consume it and get sick. The business center has two computers which are not working. Last but not least, today, after preparing my baby with all her toys, sunscreen, flotties, etc. I get to the pool (which is 3 blocks from my apt) to find that the pool is empty and only a notice on the door saying that due to glass they had to drain it. I went to the office and talk to one of the many young ladies who work there, to listen once more "I am sorry" "It was last minute." They were not kind enough to send a letter. Supposedly, they sent an email which I never received. Unfortunately, we just renewed for one more year due to work but I wish we could get out of the contract without having to pay a fortune.DO NOT WASTE YOUR MONEY HERE. THERE IS A PRETTY NICE NEW CONDO PLACE ACROSS THE STREET. TAKE A LOOK AT THE LAST "NICE"REVIEW, IT WAS A YEAR AGO!!!

Beautiful community in a great area. Great schools within walking distance. Amazing amenities…read moreincluding a salt water pool, fitness center, Starbucks coffee, complimentary wine bar, outdoor fireplaces, dog spa, pup park, playground, and planned resident events.

someone broke into my home, a definite inside job. there's always a different maintenance person or…read morea temp working, so i believe someone had a copy of my key and took my valuables. I reported to the "new management" very little response. assist manager said it was maintenance word against my word and the company is not responsible, it's a police matter. they also refuse to change the lock on Friday cause their maintenance work already left for the day. It appears nice, constant change of manager. very little upkeep to interior. dog poop everywhere and not a safe place to live.

Please do not be fooled by the pictures of the complex that you see online. The pet spa is no…read morelonger a vibrant pet friendly spa for your dogs, but an abandoned and poorly functioning remnant of what it used to be. The pool has been closed for months. It's the middle of summer. They keep saying its because of inspections (they are missing this...they are repairing this..etc.) but they should have done that prior to requesting a permit. We are paying for amenities that we can't use. The apartments need to be upgraded. There's only so much new carpet and flooring can do. Cabinets, electrical, HVAC all need to be updated - but they are spending every penny on "renovating" the club house and gym. This apartment complex has been through 3 or 4 property management companies. With the most recent, being the worst so far.

Braxton at Lake Norman is a beautiful apartment community. Jose, the Asst Mngr and Charles, the…read moreProperty Mngr is an asset to the company. I toured the community in hopes of finding an apt home that will fit my needs. Charles & Jose went beyond the expectations of accommodating me. I will definitely refer the apt community to family & friends. I am looking forward to becoming a resident soon.

Wonderful place to live. It's very well maintained, the office people are wonderful, and…read moremaintenance is great! There is a nice pool, cute little playground, and even a dog park. We hardly hear any noise coming from other apartments! Everyone is friendly & were so happy we moved here!

Landscaping is nice (if noisy) and maintenance is usually prompt and friendly, but be prepared to…read moredeal with a greedy front office that hides behind kafka-esque bureaucracy and snide attitudes. Oh, and the community pool is so shallow and rough-textured you can't even swim in it, at least not without scraping your knees in my experience. Not worth it my opinion.

Wonderful apartment with great maintenance workers and super friendly staff. Whenever there's a…read moreproblem it gets resolved immediately. I can't imagine a better place to live!!

I would never recommend renting an apartment here. The…read moremanagement here is not professional . They don't take care of the community as some apartments have mold ..and most appliances are pieced together. They allow any size animals and people don't pick up after them..which has caused other animals to get sick . If you need something fixed be prepared to put Up a fight to get it done..there are many other communities in this area..just remember you get what you pay for..and I didn't want to give any star's , however it won't allow you so unfortunately I had to give one ..

This community has all the sites and sounds of being in a larger complex but yet keeps its tight…read moreknit feel. There is shopping food and entertainment right downstairs from your apartment. If that wasn't good enough, the community offers FlexPay for qualified tenants. FlexPay pays your rent on the 1st, and you pay your rent during the course of the same month. Great if you get paid bi-weekly or weekly and just need that little extra breathing room in the month. There are too many amenities to write about, but the one thing that I do enjoy is the fact that you have an inside entrance, an elevator, and all the privacy and security you could possibly want, not to mention it is right off of I 77, making it exceptionally easy to get to, and from Charlotte. Make sure to check out this location. You will not be disappointed.

In my opinion The Management cares more about the people…read morewho visit Langtree, than they do about the tenants. It's amazing how no one can have trailers or wave runners on the property, unless you work in the maintenance department. They have there own storage room located in retail section under the up ramp of parking deck. I have personally witnessed staff member bring it in and out of there. I have seen countless people have their trailers stuck with warnings and would be towed if not removed! This place has a double standard.

Beautiful community! The whole staff was really nice, but Hunter was amazing! I've never…read moreencountered a leasing agent who was so kind and interested in exactly what I was looking for. I highly recommend this place!

The apartments themselves are beautiful. But we had so many issues here that it made our lives…read moremiserable. We had a neighbor below us constantly harassing us and banging her broom against the ceiling and screaming at us. The front office DID not handle the situation very well. We also were told we would be receiving a second floor apartment and both bathrooms would have bath tubs. When we were handed the keys on moving day and walked into our apartment it had one bath tub and the other bathroom had a shower. Not at all what we were shown or told. It also was a third floor apartment. We decided to end our lease in December and did a buy out agreement. We were told we would receive our deposit back shortly. It's now been 4 months and still no deposit has been sent to us. I have tried calling the office now 3 times in the two weeks with no response.