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    Elevate Electric

    5.0 (2 reviews)
    Closed Closed

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    Electric inspection

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    10 months ago

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    Continuum Electric

    Continuum Electric

    4.2
    (5 reviews)

    continuum guys were on time, they came prepared, left no mess behind, and gave us GREAT…read morecommunication!

    I would not recommend Continuum Electric based on my experience…read more I contacted them through Yelp to install a ceiling fan. Their response stated they estimated the project at a $50 flat rate, and I agreed to schedule the work based on that representation. On the day of the appointment, the technician came to my home while I was at work and my partner let him in. Instead of installing the fan, I later received an invoice for $257. When I questioned the charge, I was told the "$50 flat rate" was actually just a service call to inspect the wiring, verify the electrical box, and provide an estimate. However, that was not how the job was presented when I booked it. Looking back through our messages, I could not find anywhere that I was told the $50 was only an estimate or service-call fee before the technician arrived. That explanation only came after I questioned the invoice. What disappointed me most was the way the situation was handled. Rather than acknowledging that the wording was confusing or that there may have been a misunderstanding, they blamed Yelp and claimed Yelp requires businesses to use the term "flat rate." They also later contacted me after the visit claiming I had threatened to leave a bad review if I had to pay the $50 service fee, which was never my position. I paid the $50. My issue was that they advertised what appeared to be a flat-rate installation, then attempted to charge over five times that amount after arriving. Everyone can make mistakes. What matters is how a business handles them. In my opinion, a company should take responsibility for misleading pricing instead of shifting the blame. I can't recommend a business that advertises one thing and then explains it differently only after the customer questions the bill.

    Elevate Electric - electricians - Updated August 2026

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