I had total knee revision and used Aspire home health for my initial…read morerecovery plan. Nina was my PT and I can't say enough great things about her. She loves her job and it shows. She is warm, efficient, smart, compassionate, and a true professional. Everything she does is thought out and in her patient's best interest! So much so that you the patient work harder to improve as not to let her down. I can go on and on about what a wonderful experience I had working with Nina. She is the absolute best PT in the Northshore. And, she is one of the best people I have ever met in my 70 years of life.

Personalized care from dedicated clinicians. Scheduling was…read moreno problem. They were able to provide coverage at all times.

My Mother rest her soul was a resident here and the staffing was very informative along with Keshia…read moreKnox and her team, It was like a family environment in which all the residents interacted with exercise and movie day along with fresh popped popcorn, My Mothers 2nd home away from home, Sincerely George Black

Finally got my Mother out of there after almost 3 months. All they care about is the money. Her…read moreinsurance was accepted but not for the reason she went in there for which was PHYSICAL THERAPY. After all that time there they never ONCE did P.T.. Such a sad place to be knowing they aren't there for the best interest of your loved one. I know I shouldn't have kept my Mom there that long but I had no choice at the moment. I only give my opinion bc I care for the elderly.

My family member is a resident of St. benedicts for more than two years now. The staff is…read moreprofessional and take very good care of her. From the nurses, CNA's, dietician and food service she is well cared for. I also appreciate the Activity Departments staff. The staff creates wonderful events, activities, and social gathering to keep the residents engaged and interactive. From art to music the Activity Department is great in caring for their residents. Thank you Elizabeth R.

Finance person was rude. She said his insurance wasn't going to cover his fourth week there told me…read moreI needed to give her a check before he was released like he was being held prisoner, but yet he was being forced to go home got him home on a Friday called the insurance company insurance company said he was approved for another week and maybe even more than that, so he was literally forced to leave because they wouldn't wait for the insurance paperwork to go through. It was all the finance administrators fault. Other than that, the care was pretty good.

This review is about what happened to my Grandma on the last day of her life here. You decide…read morewhether it's the facility or the system and whether you'd want an experience like this for you and your loved ones. Caveat: I live out of town. I came to see her for two days in week 3 of her visit and then for another two days in week 4. This incident happened on the last day of my visit. Caveat: Up to this point, everyone was very nice and professional. The one star reflects only my experience on the last day. My 94-year-old Grandma was transferred here to heal a broken hip. The doctor said Grandma's heart, vitals and everything looks good, the hip is healing, and they can start PT soon. By the end of week 2, Grandma was completely bedridden, barely eating, and growing weaker and weaker. When I came to visit in week 3, Grandma was a shell of a person. Her mind was still there and she could reminisce about the old country. But she was in constant pain and talked about wanting to die. She did not want to rehab, screamed through the PT sessions, talked about how she wanted to die in peace. The PoA wanted rehab. By week 4, the first day I visited for a few hours, Grandma was barely speaking and has had almost no food for many days. She could barely reminisce, all she talked about was wanting to die. Doctors said her hip was healing and her vitals looked good. The second day I came to visit on week 4, a half hour into our visit, she started to have horrible chest pains. She started screaming. I found the nurse and asked for a doctor. I was told a doctor is "on his way", and I shouldn't worry, they are about to give her pain meds (oxy). Grandma was screaming, asking to go to the hospital. I ran around, bugging and bugging staff about this supposed doctor and if he isn't running over, then I'm calling 911. They said don't worry about it, she's having an anxiety attack, they're asking PoA for permission to give her anti-anxiety meds. Grandma was screaming and screaming. I told the staff I'm calling 911. They said not to call and give time for the meds to work. I called the PoA and left a pleading voicemail, no answer. Almost an hour goes by, no reply. We can't do anything without the PoA was the answer from staff. Wait to call the hospital, they said. Eventually, the POA got in touch with the staff and told them not to take Grandma to the hospital. The doctor's coming, the staff told me. Grandma was screaming and screaming. I told the staff that I'm calling 911. They said no, they won't release her since the PoA explicitly said no. They checked her "vitals" and while the blood pressure was a little low, she's fine. A doctor was on his way. The PoA was not a medical professional and did not think it was an emergency. I asked staff for some kind of help, but I could tell the PoA told them to ignore me. They avoided eye contact and walked the other way when they saw me. Grandma screamed and screamed and screamed. I asked again if I can call 911, staff said they can't overrule the POA. Grandma was screaming and screaming. She says she wants to die, the pain was too much, she said she needed to go to the hospital. I ran out and relayed her message to the staff (Grandma barely speaks English). One said, "the patient says she wants to go?" "Yes, yes" I say. Another one leaned over and whispered. "We can't overrule the POA, we're doing everything we can" was the response. I begged the staff for more pain relief, for the doctor. "He's on his way". I pressed for more information; they finally revealed he's not in the facility. But should be arriving shortly. When? He's not texting back. Could I please call 911? I desperately made another call to the PoA. No, you can't call. They administered another dose of oxy for her "extreme pain". Grandma was screaming and screaming. Said feels like she's being dissected. I begged for help from anyone who steps into the room, they shrugged. Then someone closed the door, so they couldn't hear her as much. I helplessly cried next to her, stroked her arm, endless adjusted pillows, telling her how much I loved her, and listened to her agonizing cries for almost FOUR!!! hours. HELPLESS!!! Finally and thankfully, she passes out in a way you can tell she's not waking up. A few minutes later, the doctor (nurse practitioner) came in, apologized for being so late, and commented how Grandma was generally in good standing. He promised to do a KUB and left without touching her. I left eventually. Grandma did not have a pulse when the staff came to check on her overnight. When I called the facility the next morning and asked why staff didn't help her, they said they did everything they could. They couldn't override the PoA. So here you go, folks. If you want a facility that will follow the PoA's instructions with diligence, while ignoring the patient's pleas for help and basic human decency, you found it. P.S. Yes, I should've called 911 regardless of what the staff or the PoA told me. Call 911!!

There are several Citadel locations in the burbs, and my car's GPS has given me directions to the…read moreGlenview facility, though my relative is in the Northbrook site, off Milwaukee Ave. First impressions: there is remodeling work going on right now but the common areas look clean and well-kept. The staff is friendly, my relative is in a private room for rehab. I was contacted about six or seven times on the first day, often having to repeat the same information, clarify my relative's gender and also the first night my relative fell. They should not have been in a situation to fall -- they are there to get therapy. This is only for short term, and I believe the rehab is nicer than long term care. These are first impressions only; I will update at a later time.

First I believe that you guys put this dude in the room with me to retaliate against me for writing…read morea bad review. Second ,this guy has been talking to nobody since he got in the room. I can't even think., I fell asleep at midnight and was awaken at 3 am, to find out that, he was standing at the foot of my bed, and talking. When he saw I was awake, he went into the bathroom. third, he spends a lot of his time in the bathroom, for hours, doing who knows what. I can't take it, get him out of the room. This is too much for me. I'm being tormented by this guy. I can't live like this. Why else besides you are retaliating against me would you be doing this to me.. .I don't feel safe at all going to sleep or going to the bathroom. There's a reason why this guy was in a room by himself.I pressed the call button and nobody answered. I came outside my room to find the CNA asleep on a chair.I told them at the nurses station what was going on and they said nothing about the sleeping CNA and a Matter of fact the nurse was asleep when I came up.I asked them what do I do, stay awake all night? And they told me that they don't move rooms at night and to wait morning to tell the social worker. I have not used the bathroom since he got into the room. I have to use the bathroom now. The CNA will not answer my call light, even though he see me. My roommate will not come out of the bathroom. When a different CNA came he apologized and told me that Walter is a crazy guy who is awake all night and always walking around.I'm a disabled veteran. Why am I being treated like this? This is a dirty trick you pulled on me. You knew that it wasn't going to work out and you still did it. And with Veterans Day right around the corner this is how you say thank you for your service. By making sure I don't get sleep and keeping me constantly on my guard. I will make sure the VA knows how you treat their veterans and will devote all my spare time to writing bad reviews about this place.

This is the perfect nursing home for my ex-husband. I helped a friend who admitted his mom there…read morewith dementia, I thought I was helping him. Within the first weeks we knew we had made a mistake. The staff is rude and uncaring. Patients were left to sit in dirty diapers, I would walk past people in wheelchairs with urine under their chairs. I would have to go daily because the staff was not taking care of my friend, it reached the point that I couldn't leave until she I gave her bedtime meds. When I would bring my concerns to the director I was told what she thought I wanted to hear. This is the cup left for my friend to drink from and I think it says it all.

My mother spent her final days at Nile's Nursing Home and Rehab, and I'm very grateful for the care…read moreshe received. The facility has a 5-star Medicare rating, and it shows. The staff were kind, respectful, and compassionate to the very end. While the building is older, it is clean, and the meals are well-balanced and always smelled wonderful. Special thanks to Mrs. Cho, the Korean director, and Linda, the social worker--they truly do angel's work. The medical staff were excellent and attentive. Thank you for treating my mother with dignity and care.

I went there for what was agreed upon was to be the 20 days covered by medicare. The staff did not…read moreget me out of the facility on time. I have since been harassed by a secretive collection agency in Wisconsin. I discovered they stole two social security accounts from my bank account that almost caused me to be evicted with a freshly broken hip and in a wheelchair. They are very secretive. The name of the company is Infinity Health Care Consulting in Milwaukee, WI--it's a collection agency! I would NEVER recommend this nursing home!! They are part of a financial scam. And the atmosphere is as depressing and confining as any other nursing home. Scammers on top of it all.

I worked with Kerry at Senior Living Experts and her help made the process easy to navigate. We…read moreneeded to find an assisted living community for my father-in-law. Kerry asked a lot of questions to help narrow down our options. She recommended several places to help us determine what size/feel would work best for our situation. Kerry set up the appointments for our tours and checked with us to get feedback. Our timeline for moving needed to happen sooner than we thought, and Kerry helped keep us on track. My father-in-law is happy with his new home and we appreciate Kerry's help.

Several months ago I'd grown increasingly worried about my mom's safety at home. The day we were to…read morediscuss assisted living with her doctor, I found myself calling 911 and sending her to the hospital for what would be 51 days, sepsis, 2 surgeries & 2 rehab stints. Having her return home was no longer an option; which led me to quickly get to up to speed on senior living options,mostly on my own. I found her a place & moved her in all before her release. While I ensured her safety, I second guessed my decisions as she vocally struggled to adjust; it was a lot of change particularly for someone who rarely left her home. Almost 6 months in, a different set of doubts & worries took over. Did I make the right call, could she live somewhere more affordable, would she outlive her money, etc. I don't even recall what search term led me to Senior Living Experts, but I'm grateful. Rebecca listened to my story and made me feel less alone. She thought where my mom was at was the best option in terms of cost, desired location and care needs addressed, but would do the research and circle back. We also discussed the care she received currently and provided a few suggestions. As promised, Rebecca followed up and confirmed her initial assessment. Yes, I'll still worry about her finances, but I now have a better understanding of the landscape and what comes should her care needs increase. If I had a do over, I would have started with Senior Living Experts, they are amazing!

All the pictures are very old. There's not a hair salon anymore. Very bad administration. This…read morefacility is mainly concerned about making money. They fill the patients with carbs and heavy starches to save money. Just awful. I saw mice regularly

My husband just completed a stay at Alden Estates on Old Orchard Rd, Skokie…read more From beginning to end, it was an outstanding experience. We were treated with kindness, understanding and high quality care. The facility, itself, is warm and inviting, feels like a "bed and breakfast"! His every need was met. The nursing and assistant staff were all wonderful from Lexi, the administrator, Alex, an aide and Jazmin and Maita, Indal and Cosmos, our nurses who were skilled and very pleasant and attentive. The dining room staff was also excellent. The facility is very clean and inviting. The daily craft sessions were entertaining and much appreciated! All in all, it was a wonderful experience and it is tops on our list if ever needed again. Susi G

The nursing and management staff at this facility are top notch. Margaret O'Brien has managed this…read morefacility for the 25+ years that my brother has been a resident. Nursing homes are not easy places to run but I'm taking this moment to commend the staff and care given at this facility - last nite at 8 p.m. Ms. O'Brien was there working with staff and providing leadership and guidance - I was so impressed that she continues to have the passion and energy to motivate and ensure proper care is given - I am grateful for this care for my loved one.

From the owner: Cambridge Nursing and Rehab Center offers quality care for your loved ones in need of specialized…read morecare in Skokie, IL. We offer many services to our guests, they include: 24-Hour nursing Care Skilled and Intermediate Care Short and Long Term Care Hospice Care Respite and Vacation Stays Personalized Programs and Service 24-Hour Admissions Occupational Therapy Physical Therapy Speech and Audiological Services Stimulating Activities Medicare, Medicaid and VA Approved Please take the first step towards good care for your loved ones by calling us to learn about medical services, social services, admissions and referrals, activities, dining and rooms. Call Cambridge Nursing and Rehab Center today for more information.

Horrible, depressing atmosphere. So bad, I wanted to volunteer a few days a week to see if I could…read morehelp. I have a friend there who was placed there against her will by a family member. I feel so sorry for the residents there who cannot afford better.

Caring nurses and great therapy team! Facility is also very clean. Reception area has a Starbucks…read morecoffee machine which is a plus.