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    Elements Counseling Group

    5.0 (2 reviews)
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    Nuevo Viaje Family Services

    Nuevo Viaje Family Services

    1.0(1 review)
    1.2 mi

    My son and my experience is with the main lady in charge. Her name is Lisa M. Tapia and she is a…read morePre-Licensed Professional Therapist. (A pre-license professional is in the process of meeting the requirements to become a licensed practitioner. They may see clients under the supervision and guidance of licensed therapists.) My son was going through a depression that I was very concerned about. I contacted Lisa via e-mail and she got back to me with an appt time for my son. He made it to the first (intake) appt. In the first appt. where they are just getting to know each other and trying to figure things out. She already diagnosed him in that first session with Anxiety. Ok, the next 2 - 3 appts she made with my son, she never showed up. The first time she flaked, he called her and she called and rescheduled it for the following week. Another no show. After that my son was very disheartened! He was done with counseling! Some scary things happened with him which I will not go into but I finally was able to find him another counselor that he would try! Come to find out, If your son or daughter is 18 or over you cannot legally make an appt. for your son/daughter. They have to reach out themselves! Found a great place that has been working out so very well. Thank God. I hate to bad mouth anyone but the repercussions from her flakiness had some scary backfires. Not to say all the blame is hers but this could have been handled so much more professionally!! She could have called us back after all the numerous messages! My son was not in a good place and she did add to that! Proceed with care is all I can advise. Thanks for your time!! Sincerely, Cindy

    Elements Counseling Group - c_and_mh - Updated May 2026

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