I had a great experience. It was a relaxing environment. Katie was wonderful. I will be going back.read more

Want to like this place but the cancelation policy is absurd…read more To be considerate, I called them and said I was running 5-10 minutes late to my appointment but I was still coming and already on my way. They said not to come at all because I was late and they wouldn't be able to fit me in. They then charged me $100 as a no show. This is ridiculous because their policy clearly says you will be charged a late fee if you are more than 15 minutes late. I was not going to be more than 15 minutes late but they told me not to come. I also just got an email that their new policy is $200 cancellation for some treatments.

Dr. Ellman (now Malzone) has been my PCP coordinating my care for a few years now, and she is kind,…read morerespectful, takes as much time as she is allowed. She has been the only doctor on the Central Coast I've ever truly been able to trust, knowing that she will always listen to me and work with me on everything I'm concerned about. Dr. Malzone is professional and thorough, and a great advocate for her patients. Her staff are typical medical office staff and nurses - sometimes friendly and sometimes not so friendly, but always professional and thorough. Despite having a few bumpy experiences through the years with the office staff and nurses, I always feel that they are doing their best to take care of each patient and the increased needs during COVID.

Dr Malzone is the best in the Central Coast & she has been our primary doctor for over 18 years!…read moreHer staff including Lisa Marie are very professional & returns our calls immediately. We greatly appreciate her service & knowledge. D S

This review is for Sari Winans, N.P…read more I had the unusual opportunity to compare two pre-op consultations at different practices for the same surgery. Because a previous operation went terribly wrong and left me permanently disabled, I explained to both nurse practitioners that I now experience significant fear and PTSD surrounding surgery. Whereas the first NP (not at SMG, at a different practice) was cold and dismissive, Sari was entirely different. She listened, asked thoughtful and focused questions, showed genuine compassion, and helped me understand how to advocate for myself with the anesthesiologist. She made me feel heard, respected, and far less afraid. After everything I have endured, finding Sari and Santa Maria Gastroenterology felt like a blessing. She advocated for me, restored my trust, and made me feel seen. Sari is an angel.

Terrible experience and drs that are only after money, you are just $$$ here. The office staff is…read moreamazing and kind however Dr Walia and Dr Vashhani have no interest in healing patients only passing out pills and judgment along with leaving patients worse off after procedures and then not wanting to fix their mistakes.

Very good care. Working with me, the client, discussing my care. Jacqueline is the best!read more

Things have been going downhill for years. The doctor demands $55 Coordination Fee per patient, per…read moreyear for the privilege of being your doctor. That is before he ever sees you.if you want/need a concierge physician, fine. We paid it in the past but, no longer. The good doctor never provided my wife the results of her blood test. After attempting to obtain the results through the office she eventually received from Dignity Health directly. Neither of us were touched by the doctor. He never looked in our ears, nose or throat nor did palpitate the glands in our throat. Not worth the surcharge or the aggravation.

I have battled drug/opiate addiction for over 40 years and was one of Ken's first patients back in…read more2012 when I crawled into his office after taking 25-30 Oxycodones (30 mg) a day. He prescribed Suboxone at that time and I had to be admitted to an in-house medical detox to withdrawal. After relapsing again I contacted Ken and he told me to come to his office ASAP. I had added benzo's to the opiates this time and was in even worse shape. Dr. Starr now offers NAD brain restoration therapy which I fondly refer to as the "drip" and is the most incredible, thorough and painless withdraw I have ever experienced. In just 10 days I was drug free and feeling better and more mentally/emotionally stable and clear than I have been in too many years. This is a truly amazing process so please check out his website for more details. I want to add that Dr. Starr is the most compassionate and non-judgmental doctor that I have ever gone to for my addiction problem. I truly love the man and his support staff and consider him not just my doctor but also a friend so please please please call Dr. Starr if you or someone you know is suffering from alcoholism or drug addiction. He is the worlds best!!!

I saw this doctor for ketamine about a year ago & had a phone consultation with him as well, but…read morewhen I came back after a hiatus he played some kind of weird extortion game which I'll explain. I made an appointment for ketamine & for other issues I wanted to talk about because I have to go much further normally to big cities and spend a few nights away from home, on hotels and such. I thought Id save myself a train/bus ride, hotels, eating out. So I arrive at his clinic in Arroyo grande which is an hour and a half drive, & I do the intake form, they take me back, I pee in a cup, & then I return to the waiting room & after 10 minutes the secretary comes out and says "oh Im so sorry but the doctor wants another $300" (in addition to the $200 Ive already paid) This is after I had talked to her about my LONG drive as small talk. Perhaps he thought he could extort me for more money or maybe he does the old bait & switch on other people who are suffering from depression/suicidal ideation/dysphoria/OCD/ADHD and a host of other problems I dont care to list publicly, but the list goes on Anyway Im already checked in, Ive paid $200 and now he demands an extra $300. The ostensible excuse was "oh, youre a new patient because its been a while" but thats clearly BS. When he came out of the office, he glared at me, and I dont really feel like this guy has much desire for helping people. It was a cold, blank stare. I think hes a very typical money-grubber with a vacuous gaze who is willing to send people who are struggling with very serious mental issues back out onto the street if they dont fork out the money. He thought I would cave because I drove so far, but he was wrong. I chose to suffer rather than play that game. This guy is the very opposite of the type who actually mean it when they take the hippocratic oath. I noticed this regarding the cold/ostentatious ambiance on my first couple sessions with him, but to avoid having to go to los angeles- and ironically in the hope of saving time & money- I was willing to overlook it. At some point, governments/communities are going to have to get serious and start screening people for the profession which attract psychopathic personalities or the callous racketeering & perpetual insidious corruption will remain exactly as it is & as its always been.

From the first contact with this phone team, by myself, and later also by my husband, Mission Hope…read morestood apart. When I arrived for my appt upstairs, Dezeray, the scheduler, and Jean, the senior volunteer, kindly greeting me at the patient window, all the way through to the end of the appointment, this was the BEST women's breast health care appointment I have ever had. My sister died of breast cancer this year, and the process of scheduling radiology appointments, from diagnostic mammograms, sonograms, CTs, biopsies, and surgeries was a nightmare at UCLA Health in SLO and their providers. Getting the results of all of her tests, getting doctors to communicate with radiologists, online portals, labs, etc, in a timely manner so that she could get lifesaving treatment was incredibly stressful, frustrating, and infuriating at UCLA Cancer Center in San Luis Obispo. I've been so traumatized from the memories of my sister's horrific experience at UCLA... she was a quiet patient... wanting to be nice and not make waves with doctors and staff... her doctors there were always one step behind with her treatment options... She died as a direct result of a doctors there telling her that her breast cancer was small, and "nothing to worry about" and advised her to "delay treatment and go ahead and plan Thanksgiving and Christmas with family and friends because these kinds of cancers are cured every day." If someone has an aggressive cancer, they don't have that kind of time! She certainly did not. My husband and I each tried to make a diagnostic appt for a mammogram/sonogram at SLO Diagnostic in San Luis Obispo, and we were both told it would be the end of March before there was a date open. They also made it clear that they would only schedule the appointment for the mammogram after they had the hard records of my mammograms at another places in the past 5 years... in hand (on a physical CD!!!) even though they had done a sonogram of me there only 2 years ago. They told us that unless I or my doctors did the work of calling two other providers, and gathering any records I might have from anywhere I went in the last 5 years, they wouldn't even begin the scheduling process for appointments 3 months from now! They told me to call back when I had everything in hand. Then I called Mission Hope. The caring woman who answered the phone, told me that she would initiate a records transfer for me right away. She said she would call all of the other providers herself and get them sent over! She then went ahead and made me an appointment... in 1 week not 12 weeks!!! This also meant the scans would be done at Mission Hope before the end of the year, so that my copay was satisfied and I had to pay $850 LESS out of pocket! Even better was what happened when I went into their state of the art imaging center in Santa Maria. They took me in right away, and a woman helped me understand the mammogram machine. It was snug but did not hurt me when she tightened it. I could tell the tech hand tightened it and didn't let the computer squash me like some techs do. After that appt, I had a sonogram because I was having a bit of pain on one side. Wendy was the sonographer and she was amazing. She got that I was a bit stressed about this breast pain 2 days before Christmas, so she had me wait in her room while she and the Radiologist went over and read all of the reports. What a relief! I can't imagine if I had gone with any of the imaging centers I had called in slo county. I would be worried about possibly having breast cancer for the next 3 months... all the way through Christmas and New Years... all the way to March or much later before I would have any results in hand... if then because most places have terrible online records systems that take even more months to be updated. What kind of toll does that take on a patient's mind? The Mission Hope Cancer Center Team is the only team I will trust with my breast care from now on. It is obvious this is a women run, professionally and compassionately based medical practice that cares about its patient care first. Thank you so much, Mission Hope, for giving me health care to believe in again

Where do I begin?? From my experience with care, staff, and overall impressions, and results, get a…read moresecond opinion! I do not recommend at all.

Leslie Hutton is thorough and thoughtful. She gives resources to research and presents pros and…read morecons of choices regarding treatment. I think she is the best medical professional I've encountered. The assistants who work with her are professional and compassionate. It is definitely a busy office. I have had good follow-through with office staff, for the most part.

Awful. Just awful no words can express a loved one not getting the care they need. Dr Okerblom is…read moreuseless and helpless and just wants your money. Do yourself a favor and don't come to this establishment. Dr Okerblom's all need to retire.

I love Claudia. She is Most's main laser technician. She has the experience, technique and skill…read more She is fast and amazingly thorough. I have never experienced 1 bad result from her laser. I won't go anywhere else on the Central Coast for IPL laser treatments. The office is always on time, professional, runs well, and is super clean--just the way you would expect. Moat's often runs a monthly special which is fun.

Kathy is amazing, the only thing I find a bit odd is that the receptionist is a tiny bit rude, my…read morefamily and I have been a customers for years. When I call, receptionist is always in a rush, no answers or vague answers, not much help there. My husband went in to buy gift cards and he found rude treatment at reception. I think the welcoming service, phone and in person has room for improvement. But overall is very good.