Do you see ALL of these forms? Do you know what they are?!?! The forms I was text and emailed to…read morefill out PRIOR to my appointment. Which I did. Online. With the link provided. The day BEFORE the appointment I was told to come in NO LATER than 30 minutes prior to complete the paperwork. My appointment was at 3pm. I was told to be there by 2:15. I ended up there at 2:20. They said "here fill this out" and I said I already did online. And they said we can't see that and it doesn't link in (so WHY send an email and text telling people to so it?) And this was the case for EVERY person who checked in while I waited. After I finished the paperwork, I sat and waited and waited and waited. And at 3:10 I was asked up to the desk and asked if I had done the paperwork. I said yes I did, and the girl asked me who I gave it to and I said "you." And then she said "oh yeah." And was fumbling through a GIANT stack of paperwork to try and find it. Let me just tell you they're like a NEGATIVE TEN out of 5 for their office staff/administration. They need to clean out and start fresh there. I wasn't overly pleased with the MA as she was curt and not very pleasant. And pushy. But Stephanie D'Andrea was great. She went through all of my history, asked relevant questions and spent probably 5 minutes, if that, ACTUALLY connecting the digital file which the office staff was completely incompetent in doing, so that she could view everything I had filled out. She didn't need the forms because she could see everything I'd input ONLINE as well as other physician test results, etc. She actually had a clue about the medicine AND the administration. Which IMHO is NOT the job of the NP or RN or Doc. That's the administration's job. To make their lives AND the patient's life EASIER. When the MA took my BP (in a seriously awkward bench chair,) I said that's REALLY high. As in even when I'm really stressed it's not that high. And she just ignored me. Then after I said something again she took it exactly the same and it was the same read. When Stephanie finished with me (interrupted 3 times by her MA giving her "time" warnings...which also seemed VERY unprofessional;) she asked the MA to retake my BP and reposition my arm because I have NO history of BP like that. Well wouldn't you know it was basically normal like what I normally read at. So many things were discussed but I mentioned painful bunions on my feet and Stephanie said "that's not a bunion. It's a wart." And I thought cool. I'm officially OLD I have warts on the side of my feet?!?! EW. No offense but I didn't believe her. I had been in a lot of pain (which she said happens with these on your foot...) and I thought NO WAY. She said to soak my feet for as long as I can in warm water and then file as much callous as I could off (and ew there was a lot...it's JUST becoming spring in the PNW LOL!) And legit AFTER just that my foot was WAY less painful. But after using the wart gel and a corn pad (yup legit old people stuff,) for a FEW days...the pain was GONE. I was like an insane person sending her messages in the patient portal saying OMG my foot feels SO much better. Like I could cry it's so much better. The pain was so bad I hadn't even realized until it stopped!!! Anyway, I had some blood work done AT the office and for someone who has NO veins, despite eating and being hydrated, NO veins lol. After serious discomfort and having the tech dig around in my hand, I suggested maybe a heat pack as it has worked previously. So we did that and it wasn't AS bad the next time. Still not great though. Anyway, overall experience was Stephanie 10/5 stars. MA 2.5/5 stars. Office staff -10/5 stars.

If I could do zero stars I would do that . I have been with this clinic for 13 years, until recent…read morechanges I really felt like they were there for me, now since it got bought out by corporate i feel like I'm not existing to them as a human , patient. From front desk to management to nurses and doctors it's truly not a place to treat patient. i don't know anyone that likes going to see doctors but before the changes it felt good now however I feel anxiety calling them and asking for any kind of help. Lack of empathy, bed side manner, compassion and most importantly lack of consistency in information.

Yikes! Switching to their glitchy new care platform that handles all of your health information has…read moretaken Baskin from 3.25 stars to 1 star. Check the reviews not just for the baskin doctor who will be referring you to other doctors, but also check the reviews that are very publicly available on the Apple App store and the Google Play Store. SigmaMD is big yikes. Switching from one of the highest rated Hipaa providers to a poorly rated new entrant... strange strategy. Oregonians: Be careful!!!

This place is a scam. DO NOT WASTE YOUR TIME…read more With the flat fee they charge the doctors at this office they do the absolute bare minimum. My full physical literally only consisted of my BP being taken and a generic blood panel that didn't even come back with conditions I already knew I had. It's basically a referral center, but even the doctors they refer you to aren't accepting new patients. To top off the horrible experience this place offers, Dr. Cuneo actually wanted to withhold vital information about my health. I've never heard a doctor so adamant about not sharing health information with their own patient. I'll definitely be following up with my lawyers as I'm not even sure that's legal. DO NOT GO HERE. They don't care about their patients.

I love this doctors office with all my heart! I have been seeing this doctor for over 7 to 8 years…read morenow and it's very small town feeling and has no other staff other than two doctors that work there. These two ladies take care of everything in their office and it's very clean. They have offered vaccine days when you can come in with your family to get things like Covid shots. I would not go to any other doctor in Salem Oregon.

She is an exquisitely attentive listener, thorough and her practice model let's her practice the…read moreBEST kind of medicine: individualized and dynamic. As another physician, I trust her judgement when it comes to my own health, and THAT is saying a lot.

I'm so happy to have found a naturopathic primary care provider for the ENTIRE family! Dr Lisa…read moreBryant really cares about her clients and the community. The kids love going to see her and ask to visit, even when they're not sick or injured! And I love the online scheduling tool, since it's always 2am when I remember to make appointments.

She is the first doctor in my thirty years of life who has sat down next to me and reviewed my…read moreblood work line by line. I feel so lucky to have found Dr. Bryant. With her excellent bedside manner and her efforts in getting to know her patients, she is a gem.

Always helpful. Rachael and Jenny are both amazing. Dr Robinson is so always looking out for your…read morebest health interest. Look no further If you're looking for a phenomenal place to seek good health professionals.

I have been a patient at Salem Family Medicine for some years now - Dr Brett Robinson is someone…read morewho has gone out of his way to help me with some of my medical problems - His staff are all understanding and freindly. This is a smaller practice compared to some, so you get that extra personal attention and your not left to feel like your just a number waiting in a line.

Everyone I have interacted with here has been over the top nice. I came in to find a primary doctor…read morewho would be willing to help me with chronic conditions. Dr Adamek and I sat down discussing and making a plan about all the things I needed his help with. He was very nice, I feel like he's listening while we talk. I highly recommend this family practice to anyone who's looking for a "true" care team.

Horrible Experiences- I'm writing this as a daughter who had to step in and advocate for her mother…read moreafter months of being ignored and dismissed by this clinic. My mom first reached out to this office about severe pain back in December, and from the beginning, she was not taken seriously. She described her symptoms in detail, explained the pain, and even told the provider she couldn't sleep lying down because of how bad it was. Instead of offering appropriate care, she was literally told by someone (possibly a nursing assistant) to try sleeping in a lawn chair rather than being referred for proper imaging or tests. An X-ray and EKG were done--even though she clearly said she didn't think it was her heart. She asked for more imaging and was denied. At her next appointment, the physician didn't even remember what she had told them. They pointed to a completely different area than what she had described. How does that happen unless no one's listening? To make things worse, they took blood and made her wait 12 days to get results. Twelve days. That is unacceptable. I finally went with her to an appointment and demanded they take her seriously. Only then did she get the imaging she should have had months earlier. That scan showed a mass the size of a grapefruit near her kidneys. We found this out through the patient portal -- no one called. No urgency. No explanation. Nothing. This turned out to be stage 4 Lymphoma. And if that wasn't enough, she was referred to an oncologist who was out-of-network. So now, on top of dealing with a potentially serious diagnosis, we had to navigate insurance issues and start over trying to find someone else in-network -- all because this clinic didn't do their job properly. This is negligent, unprofessional, and honestly, dangerous. My mom could have been left in serious harm if we hadn't pushed and demanded better care. She now feels unsafe continuing care at this clinic, and we are switching providers immediately. Your patients deserve to be heard. My mother deserved to be treated like a human being -- not brushed off, delayed, and sent to the wrong specialist.

Updated review. Dr. Hicken continues to give me excellent care. My wife is very happy with the care…read moreshe receives from Jennifer. Doc know my health background and never rushes me out. He looks you in the eye and is very direct which I like. We decide together possible change in medications and I have the most respect for him as a primary care doctor.

I can't say enough good things about Dr Kemp. I was searching for a new physician after my primary…read morefor more than 6 years began to have longer and longer wait times to see her, then longer wait times to see PAs. It got to where I had to schedule my yearly Pap 6 months in advance, and regular visits (once for bronchitis at least 3 weeks out) as well. Dr Kemp was a physician at a local practice with several other physicians. About 6 months after my first appointment, I was alerted that she was moving to her own private practice a few blocks away in Orenco Station. Her staff consists of a very professional (and delightful) office manager and one of my favorite nurses ever; as the practice has grown, she's added a nurse assistant. The clinic is in one of the cute Orenco Station townhouses; very elegant with an Italian theme and three clean, comfortable rooms. Dr Kemp has helped me manage my medical issues with compassionate care. She is very professional, yet warm, and always takes time to explain to me what the issue is and the treatment approaches. When I had an on-the-job foot injury a few years ago, she worked with my podiatrist and Worker's Compensation to make sure the process leading up to the surgery (by the podiatrist) was smoother than it otherwise could have been (WC is a pain to work with). The only downside of her new practice is that she is extremely popular and *does not* shuttle her patients out the door after the insurance-required 15 minutes - and this means more time in the wait room, but it's worth it for a doctor who truly cares.

Doctor Baker and his staff are all wonderful and caring. Take time to listen to you. Give good…read moreadvice. Can't do better!

The most incredible doctor and team I've ever dealt with. And I've had a lot of doctors in my…read morelifetime. The care they take in getting to know you and the empathy they express is unmatched. I've never been one to trust doctors but Dr. Baker has changed my tune. So thankful to be a patient and could not recommend them enough!

This clinic is the best around. The holistic approach allows them to identify and treat the issue…read moreaccurately with precision testing saving you time and money. I have never met such a well rounded professional with as much knowledge as Dr. Podett. He has always been right and I have presented him with care challenges across a broad spectrum of issues. His office staff is very friendly and compassionate and the collaboration assures you receive the highest quality care available. You owe it to yourself to put your health in this team's care, I trust them with my life and so should you.

I've been a patient with MVFP for over five years. I've been treated with the utmost respect,…read morecompassion and care by every staff person working there. They care more about my health than I do and THAT, I believe, is what being a doctor, PA-C or NP is all about. Not all medical professionals care about you or for you and if they don't, you should keep looking for a practice that does - you'll find it here. I will miss Michael Barth!

As a new mom I have been needing a little me time, and this sauna session did not disappoint. I was…read moreable to spend 45 mins in the cutest little spa room equipped with everything I needed to relax and reset. Sauna with various light settings that target different areas, robes, oils, lotions and a shower to reset after my session. Upon arrival I sat in the cozy waiting room and enjoyed some delicious tee and ginger candies before being taken to my room. Even after my service I spent a little extra time relaxing in this space. I highly encourage anyone to try this service. It is very refreshing and relaxing. The staff are kind and very helpful as well. 10/10

I had a great massage with James that decreased my joint pain and spine stiffness. Will be back…read moremonthly.