Erie insurance company is a scam. my 80 year old neighbor had a plumbing leak 4 weeks ago. Erie has…read moreyet to send out an investigator. Her rugs are ruined. Berks fire tore up her floors and stacked her furniture. How can any business treat its decade paying customer this way. Shame on Erie Insurance.

My friend recommended this insurance agency to me so I called for a quote comparison to what I am…read morecurrently paying. I was pleasantly surprised by how much money I could save for the same coverage! Both agents are so pleasant and helpful. So happy I called for a quote. I highly recommend that you just call and see what they can do for you! You have nothing to lose!

I would highly recommend Ben Brown for all your insurance needs. I have called him twice - for…read moreauto insurance and homeowner's insurance. He can set you up the same day!!!

We highly recommend Red Rose Insurance! Ben asked us about…read moreour current insurance policies and made recommendations to address some gaps in our coverage. He then presented us with detailed options from other providers and clearly answered all our questions. We ended up getting better coverage at a lower cost.

I'm a new client of Hinkle Insurance and am very impressed with the speed of which they return…read morecalls and the pleasantness of their staff!

You have helped us through many stages - from homeownership, kids getting licenses, accidents,…read morestorm damage - thank you, we always know you are just a phone call away to answer our questions and great coverage! -Kathleen L., customer since 1984

When disaster strikes, you expect your insurance company to be there for you. Unfortunately,…read moreLiberty Mutual made it clear that their priority is policy, not people. After facing a devastating flood, we turned to Liberty Mutual for support, hoping for some peace of mind. Instead, we were met with red tape, technicalities, and a complete lack of compassion. They hid behind their policies and denied coverage when we needed help the most -- proving that their promises mean nothing when it truly counts. Their commercials talk about peace of mind and being there for you. In reality, it's all empty marketing. What's the point of insurance if it doesn't help you when you're struck by disaster? Liberty Mutual failed us, and I wouldn't recommend them to anyone looking for real protection and support. Choose a company that values people -- this isn't it.

What a run around ! First my Rep. is no longer with the company…read more Windshield glass issue. Starlite wanted to use generic glass on my windshield. OEM Not on my policy, still $500 deductible. What a rip off. Looking for new Auto Ins. Company, any suggestions??

The team is professional, well-rounded, service and community oriented and offers a wide range of…read moreservices.

I am a realtor and I deal with insurance companies all the time for my clients. And I can honestly…read moresay that Alicia Alexander and her team are the Best of the Best! I can't think of one negative thing to say about them. Their service is outstanding and it was and still will be my #1 recommendation as to who to call for their homeowners insurance. Thank you Alicia and Team for a Top Notch Experience!!!

Terrible customer service today. All I was trying to do was purchase something from their travel…read moresection and they acted like it was too much trouble to take my money. First of all, the check in clerk (a fill-in during a lunch break) was helping the man in front of me. It took forever, and it was obvious that she was going out of her way to find information that he should have brought with him. That in itself was not the problem, though. I can wait my turn. While I was waiting, though, a man walked in and instead of getting in line behind me, walked right over to one of the windows. Apparently, he didn't have his card, but the clerk, who saw that he hadn't even checked in, told him to come over, he'd help him. Then, when the man in front of me was finally finished, I moved up. When I told the clerk what I wanted, her expression and body language made it perfectly clear that she didn't want to process my purchase. Just then another customer entered and she immediately told me I had to wait so she could check in the person behind me because "this will take awhile." REALLY? I just stood there and waited while she helped the man in front of me and another man bypassed check-in entirely, and she doesn't want to make another customer wait while she rings up my purchase??? Unbelievable. Then the regular clerk returned, the fill-in said "oh you're back" and walked away without a word to me and without telling the other clerk what I was waiting for. I've been a Central Penn AAA customer for many years and have never been treated so rudely.

I have never had any problems with AAA Central Penn. I appreciate the services they offer and I'd…read morelike to think that those who have said they had an experience with rude people, perhaps misinterpreted busy answers with rude answers. When I see reviews being extremely critical of a place that has always seemed great to me, i'm sad that they only gave them one chance. if I encountered a rude person I would either assume they were busy, or I'd just brush it off as that person, and not blame the whole companyunless every time I went in there I encountered that person being rude. but, they have always been polite and helpful in my experience over 30-some years. But of course, I don't know the situation so maybe they did encounter one or two people that didn't answer as kindly as they would have liked. The other day I had to call them for roadside service and I was in a hurry and told the dispatcher. I didn't really think it would help because usually most people would say they were in a hurry and probably are, but I was pleasantly surprised at how hard the tow truck driver tried to reach me quickly. It took longer than I expected and he expected, but he got stuck in traffic where a road was unexpectedly closed. I so much appreciated that he kept in touch with me, to let me know why. And I could tell he was frustrated that he couldn't get to me as quickly as he wanted to. So I knew he was trying. This experience was very positive for me, despite the fact that it took a while. But that wasn't the fault of AAA or the tow truck driver. The dispatcher at AAA went out of her way to make my experience a good one.

this is a great office. definitely worth reaching out if you need help with insurance!read more

After receiving 2 phone calls from Gene, I decided to stop by and meet Sean and his staff. They…read morewere kind and professional. We went over our family's current policies. I was unaware of the drive safe and save program. It was explained in detail and I'm excited to be part of keeping our roads safe!! I suggest this for every driver!! Many thanks for saving me money!

I miss you Fran! You were always so kind and helpful to me! And after roger passed you were such a…read morebig help!

If you're looking for an insurance agency who will treat you like family then give them a call!…read moreWonderful group of woman who are always willing to lend a hand or help in any situation! If you are looking around for different pricing on your insurance, I recommend the Moyer Insurance Agency 100%, even if it's just for advice on something!