We had a wonderful stay at Hotel Monteleone! The hotel is incredibly clean, and the suites are…read morebeautiful and comfortable. They even recognized that it was my birthday and offered us two complimentary cocktails, which was such a thoughtful touch. The Carousel Bar is absolutely stunning and one of our favorite spots in New Orleans. The location, atmosphere, service, and hospitality are hard to beat. We love Hotel Monteleone and honestly won't stay anywhere else when we're in New Orleans!

I stayed at the Hotel Monteleone for two nights…read more The first morning, I got wake-up calls at 5:30 a.m., 5:32 a.m., and 5:36 a.m. I had not requested wake-up calls. Later, I discovered that 100% of the hotel received these wake-up calls. That's pretty terrible, especially waking up that early after a night in New Orleans. That's 90% of my complaints about the hotel, but I do have others. The carousel was not working in the Carousel Bar. The hotel room bathroom was very, very small. You could hear a lot of street noise even from the 11th floor. Would I stay at the Hotel Monteleone again? I've stayed there a few times in the past, but I would think three times before staying there again.

Quiet location just a block from Bourbon Street. Clean property with coffee available 24/7 and a…read morevery nice garden and pool area in which to relax. The staff, in particular, Pierre made the stay very enjoyable. Great personality with good recommendations.

We stayed here 3 years ago and loved this hotel, unfortunately, upon our return in 2025 it's clear…read morethis hotel is being run down. Paint in the room was chipping, mattress was stained, but overall these were things we could ignore. However, something we couldn't ignore while using the bathroom in the middle of our first night, was that we found we weren't alone. There were 3+ cockroaches hanging out near the tub and a few scurried away before we could kill/photograph them. The next morning we went to the front desk, got our refund and switched hotels. Front desk staff was AWESOME, so kind and quick to help us. However, after we asked to cancel our stay and went back up to the room to get our bags and leave, one of the hotel housekeepers decided to come up to our room and "confront us". She wanted us to show her the cockroaches (that we had killed and flushed) and tried telling us she's never seen a cockroach at Hotel Le Marais before, basically calling us liars. Lol, well, here's some pictures to prove it. Let's ask the audience. Positives: The front desk staff was exceptional. Very helpful, very kind and knowledgeable. It's located close to Bourbon and has a nice courtyard. Negatives: ROACHES IN THE ROOMS, confrontational housekeeper, thin walls.

Kalon was absolutely fantastic definitely went above and beyond, with the valet service and the…read moreknowledge he had with recommendations on best experiences for a visitor, had absolutely great knowledge on the food and restaurant recommendations and night life experience.

Kalon at the curbside was absolutely amazing; he took great care of us, was super professional, and…read moreanswered all the questions. He even had great recommendations for weird places to eat. Drink in great places to go; highly recommend it. If you're going there, ask for him. He is a great person.

Very beautiful and classic spot to stay for your New Orleans trip. We stayed in the mansion across…read morethe street and the accommodations were top notch. It was as if we had our own complete apartment. There's also cats in the main lobby, which we loved!

What an amazing place with great customer service! I had selected 2 other places and they both sold…read moreout before I could book them. This hotel came up as an option in my App. Their reviews were outstanding. When I arrived, they were justified!

This is for the bar next to the lobby. From the afternoon we walked in there till the Sunday we…read moreleft. The staff at the hotel bar looked after us really well. It was the weekend of my bachelor party and we ran into the manager's shift and she got us all started with some pretty good drinks. It was there that my friend got me a pretty well made Manhattan that i would definitely have again when I go back. For the rest of the long weekend including being out by the pool, both Isaias and Camryn looked after all of our drinking needs. She made a good vodka cranberry and margaritas and Isaias looked after bringing them to us when we hit the pool in the mornings. They were the first people we saw in the mornings for a drink and they never had any pressure from us. We nine guys kept things simple watching sports while waiting for the remainder of the group to come down. On Sunday when the World Cup Final pre-show was on, they got us drinks before we all headed to the airport. Camryn and Isaias were an awesome team at the hotel bar and I hope they are well and getting plenty of good tips. Thanks for a very fun and enjoyable weekend.

The Bourbon Orleans Hotel is a beautiful old hotel built in the early 1800s with a storied past. It…read moreis said to be "one of the most haunted hotels in America". It's in a great location in the heart of the French Quarter. The lobby is quite ornate with lots of seating, a water station with plain ice water and cucumber ice water, and a coffee station just off the lobby. There's a nice pool and the bartender came by regularly to take drink orders. We got two rooms for a one week stay. We had a Deluxe King overlooking the street and other family members stayed in a Grande Two Queens room overlooking the pool. Noise from the street and hallway both can be quite loud, so ear plugs are a must, especially if you're on the 2nd floor as we were. The first floor bar can get very loud and we were right over it. Our king bed was too soft and sagged on sides where people have slept most. Pillows are way too big so I used a rolled up towel as a neck pillow instead. The TV is big but not a smart TV so we couldn't sign into streaming services. WiFi is free and strong. There is no comfortable chair in either room. Small loveseat at the foot of our bed is uncomfortable and too close to the tv to use. Other room had a better sofa an appropriate distance from the tv. We have a small end table but no large table or desk. Coffee maker and fridge in the rooms but no microwave. Everything feels very clean. Our closet door was stuck and wouldn't slide closed, making it difficult to access the safe on the other side. Same in second room. What are the odds? Bathroom makeup mirror light doesn't turn on. Same in the second room. Guess the odds are good. In our bathroom the very loud exhaust fan turns on randomly all day and night. Second room exhaust fan doesn't work - switch was broken off, so they didn't have that annoyance. Not many outlets in the room, not enough conveniently placed, and some were old and loose, so an apple charger was too heavy to stay plugged in. Lots of lovely design elements from old architecture throughout the hotel that you don't see in newer buildings, like the large half circle window in our room. Our window shutters don't close completely so the room is bright all night long from street lights A great shower with a double shower head and water comes out both at the same time. Shower gel, shampoo and conditioner dispensers in the shower. Towels are soft. We tried to eat breakfast at the hotel restaurant, but the sign says to wait to be seated so we stood there with lots of empty tables visible and servers visible, but they ignored us and the other people waiting. Eventually we all left and got breakfast elsewhere. This place is clean, historic, and in the perfect location. It's too bad they're not maintaining the rooms better for guest comfort. With the right management, they could easily turn this into a five star hotel. Such a pity.

My husband and I came here to meet my sister and her friends who were guests at the hotel for…read morecocktails in the lounge before going out and had a lovely time! Drinks and customer service were wonderful and the hotel is stunning! I accidentally left my phone on a table and hours later came back to the lobby desk where they had it charging for me, how nice!

It was so terrible that we left after the first night and got our money back. We were on the top…read morefloor, in an upgraded room and it looked liked something from a nightmare. Nasty bathtub shower combo, no toilet closet, no counter space. Sad window with dingy curtains. Air conditioning that didn't work. Just run down and sad. We ended up staying at the Four Seasons and it was night versus day difference. I will never stay at an Omni again because they are all super rough and fake fancy. Lobby and outside of the building looks nice, but that's it. Omni is not a nice hotel whatsoever, and I wouldn't even stay there for free.

Very nice, clean and spacious, perfect location. Covered parking available a few blocks away.read more

We stayed at French Market Inn on our last trip to New Orleans and would definitely stay here…read moreagain. The location honestly made the trip so easy. We could walk to so many restaurants, shops, and things we wanted to do in the French Quarter without constantly needing a car or Uber. The courtyard was one of my favorite parts of the hotel. It's so pretty and peaceful to sit out there after a busy day walking around the city. The pool area was also really nice and made me wish we had packed swimsuits. We did have an issue with the AC when we first checked in. We came back to the room later and realized it still hadn't cooled down. Staff did send someone to look at it, but we sat around waiting for a while before finally being moved to another room. I just feel like that part could've been handled a little quicker. Other than that, we really enjoyed our stay. The room was nice, the location was great, and overall it was a really good experience.

This year, I hosted my Mommy Exhale Birthday Celebration at Four Points by Sheraton, and it was…read moreabsolutely AMAZING! From the moment we arrived, the staff welcomed my guests and me with open arms and made us feel right at home. The rooms were clean, comfortable, and very spacious. And the FOOD!!! OMG! Chef Byron put together an incredible menu for my birthday dinner, and my friends, family, and I are STILL talking about how delicious everything was! Thank you to the entire Four Points by Sheraton team for helping make my birthday and Mommy Exhale celebration so special and memorable. I can't wait to return next year!

When in town for a convention, I was a bit intrigued by this hotel location and felt it might make…read morefor an uncomfortable stay with little rest and a lot of noise. I was pleasantly surprised to find this was one of the most comfortable and quietest rooms of any hotel I've stayed in. I arrived hours before check in on a Sunday and was told my room wasn't ready but they would text me when it became available. I easily stowed my luggage and headed out for a delightful lunch at Mambo's down the street. It was no time before I got a text and headed back to check in. The lobby was very pretty and secure with nice restrooms located down the hall, a beautiful bar area and courtyard swimming pool. My room, 221, was clean and spacious for my stay with a beautiful view of the courtyard and pool. The pool got busy during the day, but the noise level was moderate and it closed at 10 PM which prevented any late-night pool noise. The bed was very comfortable, the shades kept the room darkened for sleep and I heard absolutely no noise from Bourbon Street. The housekeeping staff were always friendly and the front desk and concierge the same. Always ready to help, offer suggestions or just smile and greet you as you came and went. The little market inside was stocked with water, sodas, snacks and beer if I wanted a little snack or late-night treat. When leaving, I had to stow my luggage for the day, and they were happy to do that for me at check out. Great experience here. Definitely will keep this hotel in mind for when I visit NOLA again.

Make sure you book Club Level - the club level privileges, added privacy, and perks are well worth…read morethe money. The Davenport Lounge features excellent, easy, accomplished jazz courtesy of Jeremy Davenport and his quartet most (but not all) evenings. The food in the restaurant is excellent (as is the service), and staff throughout the venue and spa are top notch - friendly, courteous, uniformly professional. One of the great things is location - it is a very short walk to the crazy of the French Quarter, but a block away - so you have the safety, privacy, and isolation from the party when you need it, you aren't confronted by it as soon as you walk out the door of the hotel, but you are just a short walk around the corner to everything the Quarter and Bourbon Street have to offer. As an historic building, the architecture and aesthetic is much closer to "elegant old New Orleans" than, say, the Four Seasons (very very modern, almost cold presentation) or, for example, the Royal Sonesta which is smack dab in the middle of the crazy. When we come back to NOLA, it will be to the Ritz Carlton.

This is the first Ritz Carlton we have been to that we left without ever feeling like wow I love it…read morehere.. and it had nothing to do with the city (cannot wait to return to Nola) and everything to do with the inconsistency in customer service. First, I had notated on our reservation that we were there for my husbands birthday, upon check in we received a quick "happy birthday" after my husband stated we were there for his day. Our room wasn't ready yet, no problem, we returned when it was and while getting the keys we overheard a small group next to us being told they'd get a special surprise for their birthday. The employee who told the group that was the same lady that initially checked us in, she saw we overheard and at that point offered my husband a gift from the little store. That was nice, and that was it for the remainder of our stay. Our executive suite was nice, smelled a bit wet/mildew upon first entering but it either went away or I got used to it. The rooms can definitely use some small updates like refreshing the grout; cleaning the couch; adding the shampoo/conditioner/wash to the shower rather than on the separate bathtubs ledge. After unpacking we went down to Davenport lounge and sat at the bar. Frankie was the bartender and the reason we didn't want to try anything else in the hotel. I ordered a cocktail with vsop, he poured VS in his shaker, when I got his attention and told him he said "it is vsop", I said no it is not.. and instead of double checking the bottle he just returned to one of the back shelves of the liquor bottles, instead of acknowledging or apologizing for the mix up, he just poured the vs down the sink and said "let me see if we have it". He walked to the back room and came back swiftly with the correct liquor and proceeded to make my drink. His behavior in this situation really caught me by surprise because I have never encountered such a negative experience at a Ritz location. I did text my experience to the staff and got a cookie cutter apology, not even making me feel like the situation would be brought to Frankie's attention. On our second evening there we were walking back in through the doors on canal street, there was one attendant on each side of the doors, the gentleman on the right was pleasant and said welcome back, while the female on the other side seemed bothered to be at work and was tapping her fingernails on the door handle as she held it open for us. That was rather unwelcoming and just unprofessional. Anyhow, the location is perfect if you're looking to be very close to all the action of the city and the building itself is very nice. We encountered the friendliest staff in valet, I wish I got the name of the First Gentleman we encountered as he deserves praise for his excellent service and can teach some of his fellow employees a thing or two. I have been in love with the Ritz Carlton for a while now from experiences at other locations but I can say that after this visit I will book my next Nola stay at the Four Seasons (where I felt welcomed and valued when stopping in for a round at their lounge).

This was a quaint hotel in the French Quarter. The room was adequate and we got 2 free bottles of…read morewater everyday. What really set this establishment apart was the customer service. Everyone went above and beyond to make us feel welcome and to ensure our safety. I love this place and I will be returning.

**edit They changed our room…read moreTo a nice dry , room with balcony. Hope from front desk was SUPER helpful . Thank you. Hotel is still dated etc but service is good Will give 2 stars because it is a cool historical building and front desk people on duty seem to want to help . The original front desk clerk wasn't the friendliest. Then we got to our room and just feels damp , musty and unclean. (But spacious). There is this raggy musty couch that seems "damp" for lack of better word, which I wouldn't even touch. Rug seems nasty. There is a sign saying "enjoy your two artisan waters " and there are no waters here. The room phone doesn't work so If we need anything have to walk downstairs. The view is of nothing, but worst part is AC is on 60 degrees and we are sweating in here. It's not really blowing and would estimate it's about 75 in here . They are "sending someone " to fix ac but now we have to wait for this to happen and can't shower or get ready. Will update review if they make things right .