Room was cozy, decor pleasant, and clean. I get that this "Boutique Hotel" is run similar to an…read moreAirB&B... However it's the first accommodations I have reserved that has had NO in room refrigeration or microwave. NO Ice Machine access but ice buckets in the room? Extra roomy Bathroom with no counter space. Iron & ironing board was in the hallway restroom for communal use?!? It is somewhat understandable that this is a historic building but there apparently is no sound proofing/insulation between the guest room walls. Noise from doors shutting, conversions, people walking on the old hard wood floors, the noises never ended. Many times it would have been very beneficial to have staff in site as children were constantly playing and running the halls, also clunking exercise equipment in the gym! Texting or Email was the only way to get staff response, which it was usually relatively quick.

We stayed at the Willis Hotel in the La Chambre Terrier room while in town for a wedding. Although…read morewe arrived late, well past check-in, the process was seamless. We received clear instructions via text on how to download the electronic key app, along with the entry code and parking directions. No issues at all getting in. The room had electronic key cards for both the side door and the room itself, making it very convenient. Parking was easy--we parked at the park directly across from our room, within view. The streets were well-lit, and the area felt safe and charming. The room was clean, spacious, and comfortable, with the A/C and TV working perfectly. The bathroom was impressively large as well. The building itself is adorable, thoughtfully designed, and beautifully decorated. My only suggestion would be to add a larger vanity in the bathroom, as there's ample space for it, and maybe a task light for makeup. Overall, we had a wonderful stay and would definitely return if given the opportunity.

What a gem! Took a chance on this place and we were not disappointed! Very friendly and helpful…read morestaff, Lady of the House is an absolute sweetheart! Rooms clean and very comfortable- very nostalgic decor.. like stepping back into history

Let me start by saying I'm a perfectionist, so these issues may not be something that everyone even…read morecares about. Pros: The owner is excited about being an Inn keeper, and very friendly. She wants to try to accommodate any need you might have. The house has that old southern charm, and is filled with lots of antiques and interesting pieces. Even though she has 3 small children there, downstairs, they are fairly quiet, and the house is peaceful. The rooms are spacious and have couches or chairs in them, so that if you have visitors, you are comfortable sitting in the room to talk. There is also a little table and chairs located upstairs beside the balcony, for which to socialize or have a more private meal, as opposed to eating in the dinning room, or talking in the parlor where everyone can see and hear. She asked us what time we wanted breakfast, and we got to choose what we wanted her to make, even if it wasn't on the menu. It's obvious that someone has spent lots of money outside and in to make this place charming, and comfortable. It was like being at grandma's house, just more private. Cons: Limited parking, We were told there was wifi, but something happened to the router, and she said she would have it fixed, but we stayed 3 nights, and it was never fixed. Only one room has its own bathroom, so the other guest have to use a communal bathroom at the end of the hall. The place wasn't filthy, but it wasn't hotel standard clean either. There was random stuff under the bathroom cabinets and in the closets...like someone lived in there when there were no guest. There was toothpaste dots on our bathroom mirror from the last guest, and some of the furniture throughout had thick dust on it. The decor was some-what random, and the comforters and other fabrics clashed a bit with the wallpaper, but that didn't annoy too much. I pulled about 5 fleas off of the children, that's no infestation, but not cool non-the less. The owner lives in the house with her dogs, yet guest have to pay a hefty sum if they have their pet stay. Okay, the biggest no-no. The Dog was in the kitchen while she was making breakfast. And I know that because when she was bringing food out to us, he was barking and scratching at the door. She even picked him up once and threw him back in there. Dog hair flies and floats in the air, and I definitely don't want the person preparing to be touching the dog during the prep. process. Our friends were staying also, and she said she saw roaches. The grounds need work. It's cute with little benches and so forth, but they're so covered in algae and yuckiness from the trees above, that you can't actually sit on them. The bird feeders and house also need to be pressure washed, as algae is creeping up the walls and steps. Last but not least, our fruit that was served each morning was bad, fermented, slimy. Every morning. And that is usually the bulk of what we eat. Summary: All in all, it was comfortable, with several small careless mistakes on the owner's part, but she's new and learning. When you stay at a bed and breakfast and pay that price, you want it to be as close to perfect as possible, and it was more like staying with a friend. Definitely better than staying at a hotel in Bainbridge. We may stay there again, but I can't recommend it to friends until some of these issues are addressed.

I am a Hilton LIFETIME DIAMOND and to say "DON'T STAY AT THIS PROPERTY" would be putting it…read morelightly! Not only is the property unkept and in ill repair, the management, all the way up to the General Manager, Sydney, doesn't care! (THEY HAVE OVER 120 "1 STAR" REVIEWS) I have stayed with Hilton properties for over 22 years and have never had an experience even close to my stay last night! Upon opening the door to my 3rd floor room shortly after 7 pm, my very first thought was, "this place is NASTY!" My eyes were drawn to the window across the room. Both the curtains and the shears were open and, because of the nearby parking lot light, the absolute filth of the window was almost overwhelming! If they aren't going to clean the windows, at least keep the shears closed so the guest doesn't notice. Here is a list of other things noted at this property: * Light over the bathroom mirror didn't work... How can housekeeping clean the bathroom or even just the mirror and not notice that the light doesn't work? * No Shampoo in the container in the shower * Pool towels in the bathroom instead of bath towel * Long black hairs in the sink. It wasn't mine. I have very short gray hair. * Gooey spots on counter, like little spots of toothpaste * Soap/Toothpaste spots on mirror * The door to my room, 315, had a 2nd hole for a door handle drilled all the way through the door that they had filled with wood putty and never stained it * The Sheetrock tape all the way around the door was peeled up and loose from the wall itself * Inside door of the elevator had a very wide stripe of adhesive across the door horizontally where they had a Hampton banner ad in the past and never cleaned the elevator door. Get some "Goof Off" and clean the door! (see picture) * No breakfast... Breakfast is from 6 am to 10 am. I came down at 8:15 and the wasn't any breakfast, nor had there been. The pans were completely clean and washed. When I inquired about it, I was told that they had they fired the lady who does breakfast and didn't have anyone to do it now. I then asked why the manager or GM wasn't filling in to ensure the guests were getting what they paid for. i was told, "She doesn't come in until 9:00.0 (see picture of empty pan) * The curbs of the parking lot are littered with days worth of cigarette butts and no one tidying the parking lot. Prior to leaving, I stopped at the front desk to discuss my stay. The only person at the desk was a lady from housekeeping. So, I took the opportunity to voice my "cleanliness concerns". She turned, walked away, and came back with the cleaning schedule and said, "I didn't clean your room yesterday!" I then asked to speak with the GM and was again advised that she wouldn't be in until 9 am. I left the property and went to work. At around 9:15 am I returned to the property to discuss my stay with Sydney, the General Manager. Josh, the front desk agent, told me that she was on the phone and he was unsure how long she would be. I waited about 15 minutes before speaking with Josh regarding my concerns. While doing so, another guest came to the desk and overheard our discussion. She politely interrupted and said, "I just want to check out and SUPPORT HIS CONCERNS!" She went on to say that her room was so nasty that she was checking out without taking a shower. Josh very rudely refused to refund either the lady's stay or mine. When Sydney finally came to the front desk, I explained my concerns and asked for the Hampton Inn 100% Satisfaction Guarantee for a refund of the charges for that night. Sydney proceeded to tell me that she wasn't going to refund my charges because I had stayed the night and didn't leave. I told Sydney that is what the guarantee is for. She literally argued with me for about 10 minutes, even telling me to call the Diamond Desk to tell them my concerns. I told Sydney that's exactly what I was going to do AFTER SHE REFUNDED MY CHARGES! After much discussion, Sydney finally issued a refund to my card for my stay. (THEY HAVE OVER 120 "1 STAR" REVIEWS) DO NOT STAY AT THIS PROPERTY! THEY ARE NOT UP TO HILTON STANDARDS AND OBVIOUSLY DO NOT CARE!

The people working here were super kind! Check in service was easy. Breakfast starts at 6:30am, and…read morethey had pancakes, sausages, biscuits and gravy, eggs, fruit, yogurt, cereal, muffins, and coffee machine. I saw a dead cockroach by the ice machine on the fourth floor :( I'm surprised they didn't have an ice machine and water fountain on each floor. It's not a huge holiday inn, and I didn't hear too much extra noises from other rooms or halls. There's plenty of parking around the hotel. This place did its job as a place to stay.

A large group and I stayed for a community service project. We had early mornings and late nights…read more We definitely took advantage of their complimentary breakfast which included sausages, biscuits, gravy and different forms of eggs. Usually breakfast is served 6:30 to 9:30 am but they were willing to start at 6 am when we had an especially early morning. We came back to clean rooms everyday and had fun at their pool and basic gym. There was also a guest washer and dryer that took quarters with some essential cleaning detergents from what I saw. Overall, we had a very pleasant experience! Staff were kind and had to reactive our room keys due to random issues. Would like to stay here again if in the area in the future!

Stayed once again for our annual Thanksgiving trip to Bainbridge. Room was very clean, everyone we…read moreencountered was extremely friendly, and breakfast had a varied selection and was very good. We will continue to stay every year!!

Recently renovated rooms look fanatic!read more

I never leave reviews don't have time but I felt this was important because if your driving down…read morethe road in Bainbridge Georgia you might pass up the Palmer because it looks like it has 2 feet in the grave. Let me explaine my 5 star rating in detail. I live in Tallahassee FL. I have a 9 month pregnant daughter in law. Hurricaine Hermine hit and the power was gone. We were told minimum of 4 days before restoration. We went to booking.com and was able to reserve a room here in Tally. We go to the motel with a note on the window saying we aren't honoring your reservations. We have no power. Every motel on that road had that sign. We were supposed to pay 55 a night there. Low and behold the next morning after spending a horrid night in the heat I see these same motels charging 200 a night for a single room. 55 to 200 I guess that's why they didn't want my reservation. After day 2 and no mercy we decide were driving until we find something. Coming into Bainbridge Georgia only 23 minutes from my home I see this motel with an empty lot it is 12 noon. I pull in and this is the ugliest place I've ever seen. Think Clint Eastwood western there he is standing in the desert with that cigar and that poncho blanket thing with a tumble week rolling across the desert. We had already checked bainbridge there wasn't an open room to be had. We pull in and pray it is operational. The man finds out we are hurricane victims and cuts the rate. Guess what every other hotel in Bainbridge was price gouging as well. 200 a night. I just couldn't afford that. At this point I'm thinking I can wear bug spray and put plastic on the floor if I have to the place looked like it should be condemned it was that old...on the out side...that is. We get the key to room 140 and walk in it is a double. It was a plain room to neatly made double beds with the old style tv, mini fridge, and microwave. None of the extras you think you have to have. The carpet was spotless and the beds were some of the cleanest and softest I've ever experienced at a motel and I grew up literally in a Holiday Inn. My parents worked as food and beverage directors there. The room was old but it was clean and it was comfortable. I truly mean that. Clean, very clean. The owner was so nice and catered to our needs. Upon waking up from my well deserved sleep I was setting out side. There were a total of 6 guests parked in the lot. I watched the housekeeping service walk in each and every room of that motel about 45 to 50 and clean them each and everyone as if they had all been rented. They really take care of this motel. I'll tell you another thing. On night two after sending out a mass email to friends back home suffering the way we were. We filled that motel up to full conpacity. We had friends staying and paying 200 a night elsewhere but upon reading my email they relocated. This motel desert 10 stars but only 5 are available. If you need a safe clean place to recover from a tragedy or just a place to save money so you can spend more on fun things to do then head on over to the Palmer Motel in Bainbridge Georgia. They deserve the business and you deserve to be treated the way this owner treats customers.

Super helpful and friendly people at the front desk for a swift check in. The room was super clean…read moreand well equipped with every modern convenience, including a lighted mirror for the bathroom. Would recommend this to any traveler.

Bugs every where! Roaches in all drawers in the carpet and…read morethe air conditioner was frozen and they wouldn't move us to another room.. water took over 5 mins of running to get warm for a shower. I wouldn't recommend this place if you have ANY other choice.

This hotel is one of the most sinister hotels there is in Bainbridge, ga. Why? because i booked a…read morehotel room for my pregnant daughter and her 3 kids there due to a storm that's supposed to hit today THURSDAY SEPTEMBER 26, 2024 and that was mean spirited to cancel her room at 10:52 a.m. stating she can't pay with cash after running my card on file that was only on file to hold the room until she got there at 3 p.m. check in time to pay with cash ! Who run people card at 10:52 a.m. before asking to see the card and i.d. to make sure that it matches and to make sure that the card isn't stolen ? A person who cancels a young pregnant mom room at 10:52 a.m. is one nasty , mean-spirited individual, and God will have his way with that person eventually ! Reading other comments says a lot about this hotel anyway. Do not book or stay at 1407 Tallahassee hwy , Days inn hotel in Bainbridge, Ga !!!!!!!!!! keep your money and stay elsewhere !!!!!!! Run don't walk run away from Days inn in Bainbridge, Ga do not spend your hard working money there bc that was a pathetic move to make bc somebody wanted to pay with cash at check in instead of a card !

The room smelt like mildew/moldy. Mildew on furniture. Shower was cracked and duck tape was put…read moreover the crack. Front desk would not give a refund for the second night.

Would not give this place any stars, it's Old and Filthy!…read moreJust because something is old doesn't mean it can't be clean! Holes in the sheets, dirty walls, doors and carpet. Sprayed with so much odorban that we had to air out the room. Bathroom floor and tub still had hairs in it and under toilet lot still had urine sprinkles on it! Front desk staff was very mice and location is convenient. Would not recommend.

Wow! This was probably THE worst motel I've ever stayed at in the United States (I've been at a few…read morethat were worse in other countries.....third world countries!) This is a worn out motel complex that was probably in its heyday in the 50s or 60s. It was recently taken over by Howard Johnson (I didn't even know that HoJo hotels still existed). The room had a card entry (that was fine), and everything worked, but it was grungy. I actually washed and sanitized my hands a few times after touching things in the room that were sticky (and I'm not a "germophobe"...I've never done that in a US motel before!). Glancing at the shower, the first impression is that someone spread feces on the walls, but on closer inspection it was the glue for fastening on soon-to-be-placed bathroom tiles. The sheets were clean and the bed was comfortable. That's what I was there for, so that was the most important thing. There was a continental breakfast included ("a variety of five cold cereals and choice of hot oatmeal or grits" as someone told me on check-in). True, but everything was in factory sealed packages, including the bagels! (After what I said about the room cleanliness, that's probably a good idea). There was a garbage can in the hallway that was overflowing, from the time I arrived until after I left. There was a swimming pool, but it was closed. I hope the shift to Howard Johnson will involve an upgrade of the rooms, but I am not going to stay here again.

Horrible service! They have bugs . You're not entitled to get clean towels everyday. If them lady's…read moreonly knew what kind of sexual gestures the husband was making towards the costumers .If you get locked out of your room they will be tell you to leave and you will go through obstacles just to get your belongings .