We picked the Element by Westin because of its terrific location in midtown and that it's merely footsteps away from the Fox Theatre. We loved our stay, everything from the full decked out room (equipped with a microwave, range top stove, fridge, a small sink, dishwasher, plates, pots, utensils, and even a toaster oven) to the super sweet check in. The bed was very comfortable and the room was very spacious and nicely decorated. We loved the breakfast that was included with our stay. I liked how you can order your eggs and/or French toast fresh to order. Arlene, the chef lady, was so pleasant to talk to while she whipped up my eggs. The only issue we had was with the air conditioning vents rattling by our room and keeping us up half the night. Other than that, our stay was very enjoyable and we would come back to the Element again when in Atlanta. Know Before you go: * The Element shares the building with the Courtyard. So, if you're staying at the Element, check in is on the second floor. * Parking rate is a whopping $45 a day!!! *They do have a restaurant downstairs, but the menu is very limited. We ended up walking a few minutes outside of the hotel and finding several great options for dinner. read more

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This started rough and did not improve much with all of the fails that occurred. We arrived early due to flight schedules and asked to get checked in early to get changed for a presentation at Emory. The response from the pompous manager that apparently also manages the connected courtyard was unsympathetic and made no effort of offer to try to help us out. His only response was our check in time is 3pm (our meeting at Emory was 3pm) no exceptions. When asked to move the reservation Nextdoor to courtyard he stated yea, that won't work because I also manage that one. He then told us they were re-keying both hotels and the locks don't work. After sitting around contemplating where to change clothes we ran across a representative form the door lock company and another front desk person who said the manager was being an ass and got us checked in after 2 hrs. I am shocked that Marriott would have a person like him being the face of 2 properties. I only wish I got his name. He his downstairs on the 1st floor the remainder of the day. The room was very clean although the trash was not emptied from the previous guest under the kitchen sink. The bar never opened, again it was because the rooms were being re-keyed. Ordering anything was impossible for the same reason. All other staff were very kind and helpful other than the manager. read more

This hotel is actually attached to the Courtyard so initially it's a little confusing where to go for check in. We ended up parking and another guest walking from her car informed us to check in for the Element on the 2nd floor. Very helpful since our friends meeting us went to first floor mistakenly. Yes, I forgot to call them. I was ready to check in and shower. The check in process was fairly smooth and we were handed a welcome bag with a couple small bottles of water. Rooms were spacious and comfortable. The shower felt amazing. There's toiletries available in the bathroom which was nice so I put up my personal shower wash. We were truly next door to Fox theater for our event which was very nice. Breakfast in the morning was a nice spread. Kyle greeted us quite enthusiastically Juan did an excellent job on the French toast and fritattas. All staff were very pleasant. Check out was a tad interesting. I approached and said we were ready to check out and there was silence. I completely zoned out for a moment and the silence continued until I realized I needed to provide my name and room number. Couldn't she have asked? read more

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I stay at the Element Midtown Atlanta frequently, and one of the highlights of every visit is breakfast with Kyle Duarte. Kyle manages the breakfast area and does an outstanding job. He greets every guest with genuine warmth, keeps everything spotless and well-stocked, and somehow manages to make everyone feel welcome. What really stands out is that he remembers returning guests--he always greets me with a smile and a sincere "welcome back." Whether he's checking on guests, keeping the dining area clean, or handing out high-fives on the way out, Kyle brings positive energy that sets the tone for the entire day. In a world where great customer service can be hard to find, Kyle is a shining example of how much one person can elevate a guest experience. The world needs more people like Kyle. He is a big reason I enjoy staying at the Element Midtown Atlanta, and he makes every morning a little brighter. Thank you, Kyle, for being such a pleasure to interact with and for consistently providing exceptional hospitality. read more

Chose Element Marriott Atlanta expecting standard Marriott quality, based on prior stays and 20+ years of frequent travel--experience fell far below expectations. Positive interactions: dining staff, housekeeping, and engineering were courteous, professional, and helpful. Negative experiences: Breakfast misinformation: told it runs 7-10 a.m., but on a weekday it ended earlier; arrived at 9:45 a.m. and was turned away. Noise issues: 14th-floor room had disruptive footsteps above; move to 15th floor promised but mishandled and delayed by front desk. Unprofessional staff interactions: repeated confusion, curt tones, and raised voices from front desk employees during room move and package inquiries (specifically with Jercy over the course of 3 days). Shower issues: new room shower had half water pressure; repair left debris, tools, and mess; front desk regarding housekeeping unresponsive for hours - was unable to bathe prior to event. Cleanliness problems: stained towels, hair on towels, trash not emptied, prior patch work of molded area, bathroom floor and kitchen tiles damaged, evidence of prior repairs. Daily inconvenience affected health: unable to shower, but have chronic pain condition, which impacted mobility and participation in planned activities. Overall: multiple service failures, dismissive communication, and lack of accountability, despite paying for a clean, functional, and quiet room. read more

(4/5 Stars) My family and I recently stayed at Element Atlanta Midtown, and overall, it was a fantastic experience! We were in town for business and brought along our infant, so we were looking for a place that was comfortable, convenient, and welcoming--and this hotel delivered. First Impressions & Check-In From the moment we walked in, we were greeted by a fresh, inviting scent in the lobby, which set the tone for a relaxing stay. The check-in process was smooth, quick, and hassle-free, with the staff making us feel welcome right away. Room Experience Our room was spotlessly clean, well-sized, and had a modern yet simple decor that made it feel both stylish and functional. The bed was comfortable enough for a great night's sleep, and the bathroom was spacious, well-designed, and stocked with all the right amenities--exactly what you need after a long day of travel. Customer Service Every interaction with the staff was pleasant and warm, from the front desk to housekeeping. It's clear that they prioritize good service, and that really enhanced our stay. Hotel Amenities A standout feature for me was the vending area, which had a great selection of snacks, including refrigerated items--something you don't always see in hotels. It was a small but thoughtful touch that I really appreciated. Dining & Food Options While the hotel itself doesn't have a full-service restaurant, Mary Mac's Tea Room is just a five-minute walk away--and if you know, you know. Their legendary fried chicken was absolutely worth the short stroll. Location & Convenience The Midtown location was perfect--right in the mix of everything. Whether you're visiting the Georgia Aquarium, Fox Theatre, or Piedmont Park, you're in a prime spot with easy access to some of Atlanta's best attractions. Pros & Cons Loved: The refrigerated selection in the vending area--super convenient! Could Improve: The breakfast selection could use more gluten-free and dairy-free options for those with dietary restrictions. Final Thoughts We stayed here as a family for a business trip, and we wouldn't hesitate to return. Between the great location, friendly staff, and clean, comfortable rooms, it checked all the important boxes. A solid 4-star experience, and with a few tweaks to the breakfast options, it could easily be a 5-star stay! Would definitely recommend to business travelers, couples, and families looking for a modern, convenient stay in Midtown Atlanta. read more

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The service was amazing from check-in, the complimentary breakfast, and check out. The only thing we didn't love was the price of parking. As people from out of state visiting Atlanta for the first time, having to pay for parking everywhere was sort of a culture shock to us. I'm still leaving a 5 star review though since the parking garage felt safe when we returned to the hotel late after the concert we were in town for. The room was clean to my neat freak standards and we had no issues with anything during the stay and the friendly staff called our room to ensure we were having a good stay. I also want to add that I love how they have made to order eggs at breakfast instead of the typical precooked scrambled eggs I've seen at a majority of other hotels' complimentary hot breakfast. I will definitely be staying at this hotel again when I'm in Atlanta for a concert! read more

This hotel was worth every penny spent and more. To start, the staff were so polite and accommodating. Their attitudes matched the ambiance! Upon entering the room, the pictures online matched perfectly to what was presented in actuality. The element will be my go to for stays in downtown Atlanta. read more

First, with the long list of good things, A location b- location C- clean quiet room Now they're not so good. A overpriced rooms B Parking $50 a night C as nice as a new hotel six D. ignorant checkout clerk E amenities in the bathroom spartan at best F Spousal unit and I both left severe sore throats, perhaps from unchanged filters in the air conditioning read more

Loved this hotel. I'll start by saying that I travel at least 3 times per week, for work. This stay was a quick, personal trip. The front desk staff were lovely, helpful and accommodating. Room was very clean, updated, equipped with a full size kitchen, sitting area, desk and two comfortable queen beds. Decent, walkable area in Midtown. Easy walk to a few brunch spots, coffee and the FOX Theater is directly across the street. 10 min drive to East ATL nightlife and restaurants. Will definitely return to this hotel. read more

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We have stayed at this hotel several times. This stay, the reservation was messed up by the front desk -- putting us in a room we did not reserve. Cody arrived at the front desk and straightened it out. He is very professional and has always been great to work with. Thanks Cody!! read more

Our go-to hotel for nights we are seeing a show at the Fox Theatre and want to make it a 'date night'. The location is perfect, always clean, friendly staff, good free breakfast, and parking ample. If you get there at a decent time, eat at the attached restaurant, it is delicious read more

Beautiful hotel that is centrally located to a number of venues and attractions. I am a fan of Element hotels and this one did not disappoint. The breakfast was actually the best of all Elements I've been to. The room was comfortable, the hotel was quiet. Now I must shout-out Sheree, she was spectacular! She was such a Georgia peach and offered amazing service and made me feel at home and appreciated. Sheree is a gem in the hospitality space read more

Wow, we were welcomed by the nicest staff. First, with the front counter by Mike who handled our requests with such a friendly demeanor and started our trip on a great note. Then for breakfast, Kyle was so energetic & warm welcoming. Customer service was above and beyond. Definitely would rebook just due to the friendly staff, since that is hard to come by these days. read more

I liked this hotel! The Fox Theatre is right across the street. Clean, modern, great hospitality, free breakfast, front desk staff is so pleasant. It's right near everything. It's attached/shares the same building with the Marriott Courtyard next door but it's its own separate space. I'm actually willing to try next door to see which I like better when I go back to ATL but all in all, I'd stay here again. These days any clean hotel rm with no carpeting makes me happy! read more

I travel a lot staying at hotels around the world, I can say without hesitation that Sheree, Skylar and Cortez and the entire front desk staff are the absolute best! They go above and beyond to make me feel welcomed and like family! Truly top notch customer service and friendliness. The first time I stayed here was when my sister passed suddenly, I was a wreck and really needed extra caring and kindness they didn't know why I was traveling, but gave me exactly that. I always stay here when I'm in Atlanta look forward to seeing them and know I'm in good hands! I highly recommend this hotel based on my many great experiences here. I can't thank them enough! read more

Five stars for the front attendant who helped us with our luggage. He was kind and helpful! It was great talking to him about sports. The hotel itself was clean and prices were fair minus the parking situation. Before of the $25/night fee and confusing front desk receptionists who tell you different things. =\ Getting it in writing when the one front desk person tells you its parking fee of $25 per entire stay... and what makes it frustrating is the parking garage lists $12/day. HA. read more

I absolutely loved my stay here! Stayed here for a few days for a work trip last. The location is super convenient to get around with easy access to the freeway & Ponce de Leon. My interaction with staff was very friendly. The hotel was pristine. The room was nice & clean & I actually enjoyed the view. I stayed in a studio king on the 15th floor. Honestly this will always be my choice of hotel when I come to stay in ATL. I appreciated having such a beautiful experience! read more

Element by Marriott Atlanta Midtown - View from my room on the 15th floor - Hotels Near Me - Atlanta, Georgia

This is hands down my favorite hotel in ATL now, and I've stayed at quite a few. Aside from loving the good location, the whole vibe of the Element hotel is tranquil. The rooms are clean and comfy, bed is perfectly firm enough for good sleep, and I love having the kitchen aspect with a fridge. Jazz (manager) and the rest of the staff were all so helpful and kind on my most recent stay. It takes a lot of stress off when I'm in a city for work when the hotel makes it this easy to relax. I never tried the breakfast there yet, but I heard that's on point too. read more

Best Customer Service ever! The staff especially Jasmine the manager was so helpful. Thank you so much to her for going above and beyond. Would definitely recommend this place. So close to the Fox theater venue and more. read more

This was a really nice hotel!! The room was clean and very spacious. I had a room with 2 queen beds and it had a couch and long desk in order to work. The room had a full refrigerator, microwave, dishwasher, silverware and cooking equipment. The room didn't have the best view but we were out exploring Atlanta so we didn't need a nice view. The manager Jasmine was very friendly and welcoming. She gave us excellent customer service when she checked us in and she helped make my birthday very special! The hotel came with complementary breakfast- it was only fruit, crepes and pancakes but it was very delicious. If you want a less healthy breakfast, the hotel is connected to another Marriott where you can go downstairs for a full breakfast menu. Overall 5/5 hotel, I would stay again and I definitely recommend! read more

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Convenient location to many restaurants and the Georgia World Congress Center midtown. My room was like a mini suite with views of downtown, amenities such a large refrigerator, coffee maker, dishes and a dishwasher. Comfy bed, as usual, desk, computer outlets. Nice hotel lobby with warm breakfast options such as frittatas, avocado toast, assorted muffins, fruit and yogurt. read more

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This was a nice hotel but the parking fee was absolutely ridiculous! $36 per day is insane! Is it just me and is that to be expected in that area of Atlanta? I knew going there that there was a parking fee. But I assumed that I would just be able to find a space on the street! No! Not in that area! Once we drive up the winding driveway to park, took the elevator to the front desk, our room wasn't ready! It was almost 3pm. I know that's probably before check in time but I just assumed it would be ready since I indicated in the app what time I would arrive. So we left to get food and it was ready when we returned a couple of hours later. Our room was very clean with a nice view. The breakfast was ok. I probably wouldn't stay here again unless all of the other hotels in the area also charge a ridiculous fee to park. read more

I stayed here during Hurricane Helene and everything was AMAZING! Check in was a breeze ..Skylar at the front desk went above and beyond to ensure our stay was comfortable. The hotel looked and smelled great . I was pleasantly surprised how simple parking was . When you check in and provide them with your ticket the cameras recognize your license plates so the gates automatically open each time you come in and out or the garage read more

A newer hotel in Midtown, across the street from the Fox Theater. The hotel is beautiful and very clean. All the staff were very friendly and helpful no matter the hour. I like that instead of the "Do Not Disturb" signs you put on the door handle, they gave magnetic ones that goes right below the room number. No more turning the table and the signs falling off. We really enjoyed the location. Lots of shops and eateries within walking distance. The only downside is the entrance gets a little confusing. There are two hotels with the same loading area. They also use the same main elevators to the rooms. read more

Do NOT stay at this hotel if you don't want housekeeping to steal from you. During Christmas, we had to end our stay early due to a medical emergency, and in a rush, I left behind some custom jewelry in our room's bathroom, so we notified the front desk. They let us know they would retrieve it and we could pick it up in the morning. We didn't worry because we figured we could trust the hotel... Well, we were WRONG. They claim no one entered the room, and the RUDE person posing as the hotel manager (later, we find out he's the assistant and doesn't even know where the actual hotel manager is), said only housekeeping entered the room. So we figured, awesome, they should do what's correct and pressure their hotel staff into coming clean. But no. Artis Fields (the fake hotel manager) said he wouldn't "admit his hotel staff stole anything even if they did". He then proceeded to yell "See You Next Tuesday" as in C.U.N.T. After reporting their hotel to Marriott and going through the proper channels, NO ONE is willing to help. They're a franchise and adhere to their own rules which is apparently stealing from guests and Marriott seems to not care one bit. The claim was processed in such a way that it's their word against ours but WE have two witnesses and they have none but the cameras that show housekeeping going in the following morning, which therein, lies the proof. INSANELY awful. I'm out hundreds of dollars and wasted precious time on these clowns. It took months, and countless emails, to get responses. It was like pulling teeth. This place is shht show. Stay away at all costs. read more

This place saved us from a stay in a subpar VRBO! The price was great (around $169 per night) and the room was clean. Pillows were super soft and linens were fresh and white. Bathroom was really well lit and shower was spacious. Floor to ceiling windows didn't have a great view and faced some apartments and hotel rooms but they had great shades (a transparent layer and a blackout curtain). Only negatives is parking in the attached public garage was $32 additional but it was damn convenient and well lit and clean. The phone in the room didn't seem to work either but we really didn't need the regular coffee or extra towels for the one night. read more

Why a 1-star rating for a very nice hotel? Because if you have a car, you may discover - like I did - that there is literally no place to park it in the lot affiliated with the hotel. Even after you've paid $32 for parking. All spots were filled last night. Cars were parked in front of elevators. In front of stairwells. Anywhere that didn't completely block traffic, which made navigating the lot unsafe. The front desk staff were instructing guests to park in handicapped spots. It's really a shame. The hotel itself is very nice. read more

We stayed there Friday, January 10th, to Saturday, January 11th, driving back to Chicago during a snowstorm. The rooms were spacious, clean, and modern . The service was great! In particular, a worker in the breakfast area was helpful to me and my family , Kyle Duarte made sure we had a clean table big enough all of us (4) and helped my kids get their food to the table. He is a great asset to the hotel! read more

New hotel located within steps of the Fox theatre in midtown Atlanta. Very modern and the bed was very comfortable. read more

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My besties and I came here for a girls trip to celebrate 2 birthdays and just have a great time in ATL! This hotel & their staff went above & beyond and just made our stay that much more of a positive experience! The care & hospitality that they've shown has been the best I've ever received at a hotel stay! We've had AMAZING interactions so far w/ Michael, Desirae, Sheree, Ariel, Siyanni, Arlene & Chef Lameen (and yes I had to make sure I got all of their names! Lol). Even just calling to ask questions about the hotel before we even got into town, they've never made us feel like we were being an inconvenience, they were MORE than helpful! They made our stay feel like staying with family and I'll be back for SURE!!! Thank you for such a great experience, and showing us northerners just what true southern hospitality is! read more

The room was nice and up to par with the Element Brand. The parking garage ramp takes skills to navigate...if you can drift you will be fine. The fitness room was great, breakfast was meh and the staff were ok. read more

We had a wonderful stay. Great location close to a lot of good restaurants, tourist attractions and subway station. Breakfast is very tasty and healthy. We really enjoy the evening Relax with complimentary drinks. Above all, staff are friendly (except one staff at the reception with an attitude). Our top choice when we go to Atlanta next time. read more

Nice location - right next to Fox theater. Self parking, which I prefer over valet. Free breakfast. Corner king suite is spacious and has full kitchen, with a window view of fox. Breakfast is high quality. Not many items but everything provided is top notch. Evening reception comes with free cocktails but we didn't partake so can't comment. Hotel is modern and clean. Definitely a great choice when you catch a show at the Fox. read more

The hotel looks really nice, the rooms are modern and slick, the service is great, the view was beautiful. Overall amazing experienc, would come again. read more

Ok so the hotel has great views and nice rooms but what makes this hotel 5 star worthy is the Staff! Michael, Sheree, Arlene, Siyani, Desirae, and lameen were the highlight of the trip for my friends and I. They have perfected hospitality. We looked forward to seeing them everyday and they truly felt like family by the end of our trip. They were helpful, informative, and kind, they showed up everyday bright and smiling. Best service I've ever had! read more

I took my husband and 3 kids to see a show at the Fox. I picked this hotel since it's super close and because they had free hot breakfast. I got a huge room (800sf) with 2 queens and a sofa bed so everyone had room to sleep. For the queen beds with room for 4 people to sleep, there was ONE nightstand. Like, really? The room was spacious, but had very little furniture. There was no drain plug in the sink. My biggest issue was breakfast. My husband and the 3 kids went down 44+ minutes before breakfast ended. The only freshly-cooked option was eggs with kale, sweet potatoes, corn, and chicken sausage. No way the kids were going to eat that, nor would I. The man cooking it said he could not just cook some eggs alone. They were out of yogurt and other items. They ended up eating toast and muffins. Breakfast was a big disappointment. We will not stay there again. read more

This place has so much potential but the poor management and god awful service will keep holding it back. Their website states that they have a 'full buffet', 'american buffet', etc. It's so far from the truth. It's a continental breakfast with 1-2 hot options and if you have dietary restrictions or preferences, you're out of luck. During check in, our agent was so beyond welcoming and friendly and within 2 hours, he acted as if I ran over his dog. I'm a Platinum elite, which usually means you'll get a nicer room or upgrade. I asked for an upgrade and was placed in a handicap room with roll-in shower, which means water all over the floors. Most rooms of my type have a dishwasher as it's an extended stay, ours did not. No biggie right? You have a sink and soap. Guess what? We didn't have any sponges. Our dishware was incomplete as well. Good thing I didn't want to eat anything out of a bowl because I had one. The first time I took a shower, I was surprised to find that the shower was out of bath/shower gel. Seriously? Do the folks here even inspect rooms prior to checking folks in? I guess they do for third party reservations. I seriously have zero idea why my status is a thing because I surely wasn't shown any respect or appreciation. So let's get back to breakfast. The first morning, I see they have individual fritatta's. I love fritatta's well, unless they're egg white frittata's. Guess what? It was egg white fritattas! I asked the cook if they have anything else or was told "no". So it was this or french toast, bread that was cut into thirds. So if you wanted savory or high protein hot food but you don't like egg whites or have an egg allergy, you're screwed. The cappucino/espresso machine had no milk in it and watching everyone fumble with the machine was fun to watch. I think I told more guests that it didn't work compared to staff. The second morning, I was more hopeful that breakfast wasn't going to be straight garbage. Sadly, it was straight up trash. This day, they didn't have overnight oats like they did the first day, bummer. The hot meal was 1 item, avocado toast. But it wasn't toast. It was an english muffin that wasn't even toasted all the way through with a thin slather of premade avocado mash with zero seasoning and some kind of 'sauteed' kale that wasn't trimmed properly topped with an egg how you like it. I took one bite and spit it out. It was absolutely disgusting. Then the icing on the cake? The breakfast attendant starting pulling breakfast 10 minutes before closing. Pulling plates, cutlery and food items. I asked her what time breakfast ended and she said "9:30", I looked at my phone and said "then why are you pulling it 10 minutes early?" She just went back to clearing. It's absolutely astonishing how they have so many people working here yet there's nothing getting done. But good news! They constantly had people sweeping the garage! Too bad you can't sleep there. I've currently been waiting 10 days to hear back from management after escalating TWICE. If you think management will solve your problems, don't hold your breath. This place is a pig with lisptick and you're better off at a Motel 6. Look elsewhere. read more

If I could, I would give the Element no stars. For the past 5 months, I have been trying to get reimbursement from this hotel for a room erroneously billed to me (and that I sadly, erroneously paid). Jazzy Biddings posted Obama's wonderful video on "Just learn how to get stuff done." I deeply wish she would, indeed, do just that. Work with me! Let's get this done! Return my calls. I am not an abusive, name-calling person. I just want my money back!!! read more

So impressed with this 3 day/2night stay. My family of 4 traveled to see the season finale NFL game. We booked the 2 Queen studio and we had more than enough space plus a full kitchen which helped with leftovers/groceries we brought down. The front desk staff was very helpful and friendly. We were able to do early check-in before heading to LegoLand and then Ponce City Market which are all less than 5 miles away. Parking was $32/day and charged to the card on the room which was so easy to handle. The breakfast crew were so polite, warm, and friendly! I enjoyed heading down for the free complimentary breakfast each morning. A deciding factor was the hotel was healthy lifestyle influenced so the breakfast options were awesome, fresh, and healthy. MOST IMPORTANT REVIEW: the hotel was very clean, quiet, and away from the Downtown life. Awesome views of Fox Theatre and around the corner from a DELICIOUS Jamaican restaurant, Negril. You have to try! 5-stars all the way around, we will most certainly be back. read more