I placed an order totaling $213 on 6/2. The salesperson informed me that orders can take up to 3-5 weeks to come in, but they never actually take that long. I called 3 weeks later to check on the status and they informed me that the order had not been sent to the distributor until a week or more after I placed the order and they could not tell me when it would be in. At that point, I decided to wait and see if my order would come in eventually. On 6/21, I received a call stating my order would be in by the end of the month. On the 30th, I called to check and they had no idea where my order was or when it would be in either. At this point, I requested a refund and a cancellation of my order. They informed me that they do not do refunds. This is false, as a friend of mine had a similar problem and got a full refund after her order did not come in either. It is now 7/5 and I have no items and am out $213. Do not order anything from this business! I was not informed of the no refund policy at the time I placed my order and they have no idea where my items are, nor can they provide a tracking number. Terrible business practices! If I could give negative stars, I would!! read more