Iris was super friendly and did an amazing job with services I booked! Heather and Alisha were both…read moreabsolutely wonderful and made me feel very comfortable throughout the appointment. I will definitely be returning and recommend this place and their service!

Eilidh was wonderful. First time on a back jet peel. I'll be x coming back regularly what a…read moredifference on my back. Feels so fresh. Many thanks Eilidh..

When I moved here, I was nervous about finding a new place for sugaring. Katie was recommended to…read moreme by a friend, and I have been talking her up to anyone interested in trying it out. If time allows, she will offer to stay late and do a clay mask for any ingrown hairs (typically one should book that in advance). Her natural ability to keep a conversation going is a great distraction from a not particularly relaxing treatment. That being said, her technique makes it as quick, easy, and painless as possible. I haven't had any other treatments from Kiyo, but their accessories are cute and they always offer a cucumber lemon water/coffee/tea! Side bar: the prices are much more affordable than in my hometown, which is a bonus.

Great spa! The staff are helpful and kind. The spa is super clean. It's a serene place to relax…read more They sell Glo skin care products! Good parking options. Good location. I'm a fan.

The hair stylists here are all VERY down to earth and professional. Since it's an Aveda salon, you…read moreknow you are getting the best recommendations for the health of your hair and our planet too! I have had my hair cut/coloured here as well as waxing services and they were delivered exactly as anticipated. This salon also has a HUGE product selection (makeup, haircare, skincare, hair tools, etc.) I need to take a minute to rave about the Aveda chapstick (lip saver). I had lips that were flaking and in under 24 hours of use they were fully healed and feeling uber moisturized/soft. My boyfriend also swears by the mens pomade. Overall a great experience for this salon, highly recommended whether you live here or are just visiting - worth booking!

I need to warn everyone about my recent experience with 2545 Salon & Spa (875 Gibsons Way #102)…read more On October 14, 2025 I paid $93.45 (tax in) for an "Unlimited Monthly Tanning Pass". What actually happened: -Used it successfully only three times. -Next three visits (during posted hours) the salon was randomly closed. The first 2 times had no notice. The third time, just a sticky note saying "understaffed, appointments only and to call the Sechelt location. -I called asking what was going on and if I could get a refund or extension since I tried numerous times to use my package. It's only for a month so I only have so much time to use it and when the hours on google are posted as OPEN, I should be able to access the beds. Owner Lauralye replied by email, said I was being aggressive on the phone and banned me. Completely false information. I never even raised my voice so this one threw me for a loop. When I kept asking for my money back, she permanently banned me in the same email thread. They offered a partial refund which was never received. I left a 100% factual 1-star Google review with receipts attached they got it removed/hidden. Now they are leaving themselves fake google review. Laughable. When I kept pushing, they threatened me with legal action and accused me of being "aggressive" (I have every email -- I was nothing but polite the entire time). Zero refund, zero apology. So yeah - they have no problem stealing people's hard-earned money, then threatening to sue you if you dare speak up. I cannot believe I have to go through this for ninety-three freaking dollars that they simply decided to keep. I have my receipt, and the entire email chain (including the ban, the legal threats, the fake "aggressive" accusation, and the deleted review). Happy to privately show everything to anyone who messages me. Please think twice before you hand this place any prepaid money - tanning packages, gift cards, whatever. I've now had to file with Civil Resolution Tribunal (CRT) and my credit card company for a chargeback. Just posting this so nobody else in Gibsons loses almost $100 and then gets threatened for daring to complain. Sad that it has come to this but I have exhausted every option and tried my best to deal with this privately. Unfortunately I have been pushed too far. It's almost Christmas and these days, every dollar makes a difference. This is my hard earned money after all. Support local... but not when the local business keeps your money, deletes your review, and threatens to sue you for telling the truth.

My technician was Ray. Honestly, the best foot and leg massage! The best pedicure I have ever…read morehad! He was a pleasure to talk to as well! I would definitely recommend and will be back! Thank you! Adele C.

As a first-time client visiting from The Mainland, I was in desperate need of some TLC for my feet…read more After checking out their Instagram account and reading reviews about Mr. Ray being gentle, I booked an appointment for a pedicure. Upon arrival, I was immediately impressed by how clean and inviting the boutique was. Aida greeted me warmly, and Ray welcomed me with a massage chair ready and waiting. I was offered a drink before being led to my seat--such a nice touch! I initially just wanted a basic pedicure to clean up my toes, but when Ray handed me the nail swatches, I couldn't resist choosing a colour. With so many great options, I had a hard time deciding, but Aida, Ray, and the other staff were incredibly helpful in picking the perfect shade. The Deluxe Spa Pedicure included nail shaping, cuticle work, a scrub, a leg massage with hot stones and nail colour. While watching Aida work on another client, I noticed they received a paraffin treatment, so I decided to upgrade to the "Queen" Pedicure. I'm so glad I did--it was absolutely worth it! The service at this nail boutique was exceptional. The staff genuinely cares about their clients, and Ray worked efficiently without compromising quality. He was personable and made the experience so enjoyable--I truly lost track of time during our conversation. I will definitely be returning for my next pedicure. Thank you so much, Mr. Ray!

Fantastic service and affordable prices. I had my eyebrows threaded and a pedicure done. Both…read moreladies had great attention to detail and very gentle touch. I highly recommend!!

Vina at Vina Lash Studio is great! After moving to Nanaimo A…read morefew months ago from Vancouver, I have been trying out a few eyelash extension technicians without good result. Being a Japanese woman, i have been having difficulty finding an eyelash person who can do Asian eyes in a natural beautiful way. Today, finally my search is done. Vina is really good, fast, professional and a very nice person. The salon is very clean and without chemical smells - the problem that I experienced at a couple eyelash salons in Nanaimo. Right now the have $39/classic full set as a promotion on top of all.

Can I come here everyday?…read more Everyone who's been to a spa knows exactly what I'm talking about! And Pure Spa is no exception. It's like the little puppy you put in your pocket because you want to cuddle it all day! ALL FREAKIN' DAY! And like a puppy, Pure Spa is: - Super friendly - Inviting - Lovable I came as a group of 5 girls and we had the entire spa to ourselves! Yeah, ALL OF IT! It's on the smaller side so it's not like we had freedom to run around the Taj Mahal, but it's still pretty awesome. We were even allowed to bring our own food in and enhance our royalty treatment with tons and tons of food circa imaginary-food-scene-in-Hook. But I do recommend bringing a crown, cape and British accent to really get into character. On your next trip to Nanaimo, be sure to hit downtown and pamper yourself with a stop at Pure Spa. You won't be sorry. As a friend said after her Body Scrub: "that was the best spa I've ever been to". And the prices are super reasonable too! C'mon, cuddle that puppy!

pure spa was a wonderful experience. went for a pedicure and couldn't be happier. Thank you Pure Sparead more

I've visited this nail salon three times (twice for gel X manicure and once for pedicure). The…read morestaff are all very friendly and attentive. There is the problem of language barrier but they still do a great job and the end product is always 10/10. The salon is very clean and they have a good number of pedicure and manicure stations. Depending on the type of service you want to get, you might be able to get away with going as a walkin (that's what I did for my pedicure and I only waited 5 minutes). For my manicure I was able to call in the morning and book for the afternoon.

sadly, i could not be accommodated...suffering from a nerve disorder, i cant use a drummel...just…read morepolish remover and a file.... i wanted a closer location, have had gel nails for 20 yrs plus... have stayed loyal to one salon in Nanaimo, prob now, gas prices, and other salons in other countries... Folks with afflictions need help too, sad they could not consider adding me as a client, as not using the machine adds abt 15 mins more, and my tips always reflect my gratitude and loyalty...