I have thick Asian hair, so cutting it can be difficult and time‑consuming. Jee is amazing. She…read morelistened to my requests and concerns, and made sure I understood everything she was doing. Jee also has a genuinely friendly personality. I'm already looking forward to my hair growing out so I can have her cut it again. The staff and owner of the salon are also very friendly, and I feel like I can trust them with my hair as well. Overall, my experience has been wonderful, and I can't wait to come back.

I had really long hair down to my hips, I went in for a trim and some short layers since my hair…read morewas really think, I made it clear I wanted to keep as much length as possible but just get rid of some dead ends and I wanted the bottom thinned out. I also had bangs that were slightly uneven so I asked her to fix that. The lady who cut my hair asked if I wanted I blow out, I told her no, I wanted to walk out with wet hair to see how it would dry naturally since that's what I do regularly. She was apprehensive but I was firm that drying naturally was what I wanted and that I didn't want to the appointment to take longer due to drying. She cut a good 8 inches off, the left and right sides were different lengths, the layers were super choppy, random, and uneven. The ends were not thinned out how I wanted and she didn't touch my bangs. At the end she said "I know you didn't want a blow out but I'm going to do it anyway" literally. She curled the ends and when I left I noticed the ends were uneven. I don't know if she curled them thinking I wouldn't notice but it was hard to miss. I was really sad to lose that much of my length since it took me so long to grow out and I wasn't expecting to get it cut, only a trim which by the way was $90 (partly because the cut was an hour and drying was another whole hour so I had to pay for 2 hours even though I didn't want the blow out) but I went back in because it was too bad to wear in public and this was less than a week before Christmas. I went back in, I told her my hair was really choppy, she said "well you asked for layers" I told her "but this isn't layers this is random pieces of different length, there are longer pieces on top of shorter pieces. She got really defensive and said I kept "moving my head." No I didn't and even if that had been true blaming the customer is just a really bad way to run a business when I'm just asking it to get fixed. I told her I wanted my bangs fixed as well and because they were uneven, she said "you came in like that" I told her "I know but I wanted you to fix them" during this argument the manager came in and had me sit down, he told me they could fix it and had another girl start working on my layers, he said that he would take care of the bangs. The Second Lady working on my hair in my opinion was really rude, she pointed out some grey hairs and I said "I know I have more of them in other places" she said "how old are you?" I told her 25 and she made a face that seemed extremely judgmental. I also notice while she was cutting my hair, she held the scissors and comb in the same hand and while combing my hair I saw her accidentally cut pieces an inch away from my scalp and I felt the scissors tug as I saw her wave LONG pieces of hair away multiple times. She also kept commenting on how thick and tangly my hair was which felt insulting. As I was in there the second time, TWO other customers came in separately saying they were coming back because they had issues with how their hair had been done, the manager didn't respond with "ok let's fix it" even when I noticed the customer wasn't trying to argue they were willing to pay more they just wanted more done, but the manager was very defensive about explaining "this is how it's done" blah blah blah when in my opinion it would have been better to say "what you asked for is ____ this is what we did but if you want more than that would be ____ it will cost more to get you want you want but we can definitely do that if that's what you want". By the time I was done I had been in there for over 2 hours just with the second time I went. I didn't have any layers when I left they basically just cut my length to the shortest piece the first girl left me with which made my ends sprawl out since I had really thick hair and my hair was about boob length now, my bangs had more heft but I didn't like the way they framed my face, to be honest I just wanted to get out of there, I had clearly made a huge mistake going back. When you go to a hair stylist, make sure you go to a place where you know they will LISTEN to what you want, not do some random stuff or get defensive when you asked for something different. I didn't take a picture of my hair after the second appointment, the length wasn't badly cut it just wasn't what I asked for, not thinned or layered at all, and like 13 inches shorter than what I wanted, I've had it cut since then by a hair stylist who LISTENS to what you ask for.

While on the hunt for my now discontinued shampoo formula I called into Hair At The Ritz and it…read moreturned out they had a couple bottles in stock! The service was incredibly friendly and warm and they were able to set them aside for me in a little bag. I dropped in to pick up the bottles and she even walked me across to check the other location's stock as well. Just so helpful and kind of her. Thank you so much Hair At The Ritz!

I usually go to Lisa at the Hair on the Ritz salon in Pleasant Hill and have always had good…read moreexperiences with her, but she was on vacation the last time I was there a few months ago. I was referred to Ramona instead, and unfortunately, my experience was disappointing Ramona was polite and seemed nice at first, but when I asked for her professional opinion on what kind of haircut would best suit my face shape, she didn't have any suggestions and appeared unsure. During the haircut, she was interrupted by a phone call from another customer and stepped away to speak with them for almost ten minutes. I was left sitting mid-haircut while she discussed hairstyles with the other client. I felt this was very unprofessional -- she should have asked the receptionist to take a message and returned the call after finishing with me, rather than leaving me waiting in the chair with my haircut unfinished. When she came back, I asked if she was almost finished, and she said "oh no, not at all." Yet, just a few minutes later, after only lightly trimming my hair and blow drying it haphazardly, she said she was done. Someone else paid for my haircut and added a $10 tip before seeing the results. I tried to stop them, but the payment had already gone through. When I got home, I noticed that the layers in the back didn't blend properly, and the front pieces were uneven, even though I had asked her to make sure they were even and layered. Overall, the service felt rushed and lacked attention to detail. While Ramona appeared pleasant, I didn't feel confident in her skills and focus during the appointment. I'll only go to Lisa for my haircuts moving forward. Thanks, Barbara S.

I've been coming to Liz for years now, and I truly can't say enough good things! She always makes…read moremy hair look amazing whether it's a haircut, color or toning, I always walk out feeling confident every single time. Not only is she incredibly skilled, but she's also so kind and warm. Appointments with her are like catching up with a good friend. Her assistant is just as wonderful. Always making sure I'm comfortable throughout the whole visit. If you're looking for a hairstylist you can trust with your hair (and your time!), I highly recommend Liz. She's the best!

Finally found my go to salon! I came in with long, flat black hair that was in desperate need of a…read morerefresh, and left feeling like a whole new person. Alejandra worked her magic with the most beautiful, dimensional ombré. She is meticulous, takes her time, and is kind throughout the whole process. This was my second visit, and I'm already looking forward to my touch up in a few weeks. The salon itself is spacious, clean, and stylishly decorated.I also really appreciate the little touches like snacks and water. Booking online is super easy and convenient, which is a huge plus for me.

I went in for a trim and left with a disaster. The stylist clearly wasn't listening to what I…read morewanted, and now my hair is way shorter than I asked for and uneven to boot. The whole place felt disorganized and not very clean. To top it off, it was overpriced for such a terrible experience. Save yourself the trouble and go somewhere else!

I requested an appointment on call and booked one that same day. Julie is very kind and the service…read morewas great. I asked for a maintenance cut and got exactly what i wanted. She knows what she is doing! For 35 bucks it is the best value in town. There is even free entertainment with a mini Tv screen playing netflix shows in front of you while you get your haircut. If you need someone who cuts asian style hair well, i recommend Julie's Hair Studio

I have been here twice! Anh was very sweet and nice. $25 for a haircut . Can't beat that. I will be…read morecoming back

I found premier cut after I had a super butcher haircut from another salon. Auntie Ann is the best…read morehairstylist and salon you can go to if you're wanting your hair to look like your inspiration pic! Was in and out in 30 min but did pay very close attention while cutting! I left super happy with my haircut and feel back in love with how healthy my hair felt after the cut! If you're local and don't want to break the bank for a haircut visit aunite Ann!

I found Patty on yelp and she contact me back immediately. I was able to get seen the same day and…read moreI brought my daughter who has really curly hair and nobody seems to know how to cut. She was very gentle with my kid and was very clear in her instructions and what she was going to do and consulted with me before she did anything. I felt very comfortable with Patty and would definitely recommend her to all my friends and family. My hair looks and feels amazing and the products she used were great. She has a lot of years of Experience and knowledge.

Meet Patty on Tuesday, had a hair consultation & set an appointment for next day. Service: Roots…read moretouch up & hair color. She has a friendly personality and speaks Spanish/English. Total price $120. She did an excellent hair cut and color. I am a satisfied customer and already referred her to my friends/family. I am sure you will like her too.

Im so happy i found Sue the owner to cut my hair, she did…read moreand awezome job today she will color my hair purple she is so great, and profesional and the team is so fantastic so proud of them costumer service is woanderful

I got my hair cut here once before and it was amazing. I've tried to have stylist replicate it at…read moreother shops and they couldn't. The second time I came in was in January and I'm still paying for it. I showed the stylist a few pictures to get an idea and I'm not sure what she was thinking but I left feeling cheated out of my money. Now I'm stuck with hair I can't stand and have to suffer through the growing out phase. I guess paying more money doesn't always equal good hair care.

Beautiful salon space with bright, cozy lighting…read more Easy location - right off the freeway , with easy street parking , NO meters!! Staff is friendly and welcoming. Got a haircut from Linh, who is great! I asked for long layers and she cut them with this technique, and I was immediately like, "oh yes this is going to be a gooood haircut." Will be back!

Jasmin has been my colorist for years and years. She took the time to really understand my natural…read morecolor. Her technique weaves colors around your natural hair so as it grows out it still look great. I could go 10 to 12 weeks. I always asked why can't I just do all over color. She would tell me you won't be happy. You will see the grow out right away. Well she let me do it. It's been 4 weeks and I feel like I needed to freshen up a week ago. Well next time I see her, we will come up with a plan to transition back to low maintenance. Over time I am even thinking of transitioning to no color just to see.

I left 3 voicemails for this salon, indicating I wanted to book an appt. No reply. So eventually I…read moregave up and called Hair by Ann, got an immediate reply, saw her today and was very pleased with the results. I also called Third Reflection and got a response in 2 days. I'm patient, but zero call backs for me is a huge red flag. I'm posting this as much as anything to get a message to Ash Salon's management to please do better. I wasted my time waiting for a call back.

I saw Laurel for the first time here at Ash. I've been long overdue for a trim, moved to a new…read morearea, and decided to finally go with ash. Laurel was amazing, she really listens to what you are trying to achieve. I wanted a bit more styling to my hair as well and she exceeded my expectations! Super happy with the result.

I have a lot of family up in the Vallejo area and visit often for big parties (weddings, major…read morebirthdays, holiday parties, etc.). When I am up here, I always go to Bongga for my hair / makeup / special event needs. She did my hair and makeup for two recent weddings and I have her booked again for for when I visit in a few weeks for my grandma's 80th birthday party. When I am in the area (usually 3-4 times a year), I will always get a trim or a cut by Bongga. This past weekend, she gave me a fresh cut - kept my length (as I requested), but trimmed my dry ends and added layers in all of the perfect places to frame my face and give my hair some more movement and volume. I do not color my hair, but I have recommended her to family members who do color their hair and they have all been very happy with it. I am considering adding some color to my hair soon and she will be the first person I will go to with my coloring requests. I have also recommended her for hair and makeup to some of my friends for their special event needs. She is GREAT for weddings and bridal showers because she can create an amazing fresh and natural look. She works magic in bringing out a woman's natural beauty. Besides doing some great hair and makeup work, Bongga is hilarious and caring. You can always expect to be laughing away as she is working her magic on you. She is also very flexible with her schedule as long as you call her and make an appointment!

Bongga is such a gifted artist when it comes to beautifying women! She knows what looks good on a…read moreclient that will match his or her personality and lifestyle. The first time I met her, I was immediately drawn to her warmth and bubbly personality. I've worked with her in fashion shows and photo shoots and always looked SO FABULOUS! Plus she makes sure that your hair always looks vavava-voom during a photo shoot. I love her attention to detail. She is professional, sweet and talented...what more can you ask for from a hairstylist and make up artist? :)Thank you Bongga for always making me look gorgeous :) Can't wait to work with you again...You're the BEST!