This is the worst company you will find. They are supposed to pick up on Tuesday and its Friday…read morewith no pickup. I contacted them twice and still no service. Had a tiny bit of snow on Monday, no other business anywhere close to us was affected yet that's the excuse. Ok, a small delay is fine, but all week and no service? It's inexcusable. Last week they pick up and leave garbage on the ground and garbage in the can. This week they ignore me all together yet they picked up across the street. How is this even possible. My can has been out out since Monday night! They steal my money and provide no service and no call back. Even tried calling before 4:30 and no one answers. This company is a waste. They just steal your money and ignore you.

I would give it a 0 if I could. Missed pick ups, constantly changing dates for pick up and then…read morenot coming, and endless list of reasons for not picking up, and yet, they bill consistently. We cancelled our service over a month ago. The trash cans are still sitting at our curbside. They sent us a bill last week for 127.00. A cancellation and pick up fee of $75.00 for picking up the cans, which they said they couldn't pick up because they said they weren't there. So, charging for something they said they couldn't do. Also and additional charge for applicable taxes, fuel, and environmental charges? Total 127.00 No service for a month. Cans still sitting by the side of the road.

Let's be real--no one wakes up excited to deal with a house full of stuff that needs to go. But if…read moreyou have to do it, you're gonna want the Junken Monkeys crew on your team. After my brother passed away, I had a house full of ahem let's call it a robust collection of things that needed to be cleared out so I could begin sorting through the rest. Since I haven't lived in Scranton for over 20 years, I turned to a realtor friend for recommendations, and without hesitation, they said, "Call Junken Monkeys." Best. Advice. Ever. I reached out, got upfront pricing, and had a truck at the house the very next day. The team called me in the morning to confirm, showed up on time, and got to work like a well-oiled machine. They were quick, professional, and, pleasant while hauling away decades' worth of "treasures" that had definitely overstayed their welcome. But here's where they really went above and beyond: I needed not one, not two, but THREE trips in the same week. Every single time I called, they answered the phone (rare these days) and bent over backwards to get a truck out ASAP. By the third trip, I was calling at 11 AM hoping for a miracle, and Gavin and his crew showed up two hours later. TWO. HOURS. LATER. That's superhero-level response time. Shoutout to Brian, Daryl, Jacob, and Gavin, plus the entire crew who did all the heavy lifting (literally). You guys made a tough job easy, and I'll absolutely be calling you again when I'm ready to tackle round two.

Did not meet deadline. Tried to charge more money after agreed upon amount. Messy workers, spiteful…read moreand ill tempered owner.