Everyone at this location is always so friendly helpful. The staff are very knowledgeable. it is…read morevery clean as well!

The customer service is just not good. I always dread going, every staff member tells you something…read moredifferent (between eating in front of you or being on their phones). And please stop calling me "girl". We aren't friends, I am a customer and it feels unprofessional. Just my personal opinion. Need better training. Also, I'm just so sad all of the PBT's are doing away with the silver beds. They are my favorite and my body doesn't do well with the other bulbs. I've been a member for a long time, but can't do it anymore! I'm Sad.

My wife and I were in town visiting family and took advantage of a kid-free day with a spa visit…read more We did a 90-minute couples massage and facials. The masseuses and aesthetician did a wonderful job, were friendly and experienced. Excellent value for everything.

Booked an hour long couples massage. Paid $170 plus over 20% tip (came in to pay DAYS IN advance…read moreso it would be taken care of) Got there at 8:58am. Walked in was greeted with paperwork. Sat on the couch for 5 min. We filled it out. Was led out back to change. Put our stuff in the provided locker, and led into our room. Met our massage therapists. They were lovely. SHE massaged my shoulder great. Really got a spot im struggling with. We were in the changing room changing to leave by 9:53. Not even close to an hour massage. We won't be back which is unfortunate because the massage we GOT for me at least was great.

First and foremost, I went to EXPLORE pricing on a tanning membership. I didn't even know if I was…read morewilling to pay that much money for something I can get for free, outside But when I walked up to those doors (this was before even entering the building) I was already smiling and laughing because their signage was just spectacular, colorful & hilarious! (PS we have toilet paper was by far the best thing I've read all week) So I already entered the salon with a smile. I was then greeted by someone with more personality than anyone I've ever encountered! So fun, and bubbly! I literally looked at her and said "I'm sold, sign me up!" I wasn't playing at all. I didn't even care about the price at this point because honestly, just getting to see her face and her personality shine everyday, is a win! THANK YOU AMBER, you seriously made an impact, and I made a friend! (Quite literally! )

Could y'all please fix this bed. It's been down 2 weeks and your poor staff seems frustrated…read more Plus we pay an upgraded membership that we wait 30-40 minutes to use. Oh the remedy is we can upgrade to diamond for $44.99. Please just fix this.