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    El Tropico

    4.0 (4 reviews)
    Open 12:00 pm - 10:00 PM

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    Twisted Sugar - Menu

    Twisted Sugar

    4.3(4 reviews)
    4.5 mi

    Let me start by saying the service is great. This shop just opened and the people working in front…read moreare very sweet. The shop inside is small and unfinished looking. Some decor or color seems missing, but the cookie display is pretty cool. Unfortunately we didn't try the shakes or drinks there, because I definitely would not recommend their cookies. Our family very rarely splurges and treat like this and when we do it's to support businesses or just to see what's new in the area. When the competitor for this place with the pink box came we visited and ordered half a dozen cookies and were pleasantly surprised. Twisted Sugar is closer than that other store so we decided it would be fun to try their cookies. The cookies were served cold. Like refrigerator cold. I'm not sure when they bake them or even if they do because the texture is close to a stale Play-dough and the flavor was very chemical like. We ordered size flavors and cut them up to try them all as a family, while some are not as bad there are definitely none that seemed good or remotely tasty. Even the chocolate chip cookie (classic) was a let down. The cookies are the same size at the competition but they lack flavor. You will get sugar but that's about it. I have feeling that these were either not baked correctly or their cookies just is not where it's at with this place. The cookies looked pretty...but for roughly $3 a cookie looks just aren't going to cut it. Other people were coming in for drinks so maybe it's worth it to give those a try. I'm a pretty firm believer in fool me once though- so visiting this place again seems unlikely for us.

    Dirty sodas is the future. Service was a 10/10 definitely a must try. Will come back.read more

    Baskin-Robbins - Pineapple pieces, this was suppose to be Vanilla Ice Cream. It is white so the server tricked me out of malice

    Baskin-Robbins

    1.8(22 reviews)
    4.0 mi
    $$

    Subject: Compliment for Outstanding Employee - Roxanne at Eastlake Blvd Location…read more Dear Baskin-Robbins Team, My husband and I are regular customers at your Eastlake Blvd. location, and I wanted to take a moment to recognize the exceptional service we consistently receive from Roxanne. Each time we visit, Roxanne warmly welcomes us and provides outstanding customer service. Her professionalism, dedication, and positive attitude truly make a difference and reflect very well on your brand. She is a shining example of what great customer service should look like. I also wanted to share that during a recent visit on Sunday, I encountered an issue with two younger employees. I mentioned I would return during the week to speak with Roxanne because I trust her to handle things professionally and respectfully. Please ensure that Roxanne receives the recognition she deserves. Employees like her are the reason we keep coming back.

    I wish these restaurants would hire folks who LIKE people! I ordered a pint of Vanilla ice cream on…read moreSaturday night. The young kid or Gen X with the blonde toupe hair with black on the bottom was working the drive through and boy did he have an ATTITUDE! He asked me 3 times to repeat a Vanilla pint order. The last time I stated, "I think I've ordered "clearly" twice, that should be enough." Then I heard him say, "What?" Then he left the window, came back and stated drive forward. To my horror, when I got home eat my ice cream, it looked like Vanilla but out of malice, he gave me pineapple ice cream! I started to spit out Pineapple pieces, what a mean spirited, dirty person who should not be working with the public. These vindictive, narcissistic types turn into criminals or losers in society! A kid or young man like this needs to be fired because if I was allergic to pineapples and had an anaphylactic attack , Baskin Robbins would have a lawsuit on their hands.

    Photos
    Baskin-Robbins - Clearly BR

    Clearly BR

    Baskin-Robbins - Vanilla ice cream with hidden pineapple pieces. The dirt bag window server did this out of malice

    Vanilla ice cream with hidden pineapple pieces. The dirt bag window server did this out of malice

    Baskin-Robbins - 8$ worth of not worth ice cream

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    8$ worth of not worth ice cream

    El Tropico - shavedice - Updated May 2026

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