Really gross, and we were overcharged. AVOID
It started with the drinks. My wife ordered a strawberry lemonade which looked like they took a regular lemonade and smashed strawberries into the bottom of the cup. After a few small sips, she noticed a strange metallic aftertaste. When the server came to check on us, she sent it back and got a water instead (my wife declined the offer to remake it). My wife wondered if there was soap still in the cup or something like that. Fast forward to the end, and of course the drink appeared on our bill. I asked the server about taking it off and she said "normally I would but my manager is here" to which we replied that we would happily talk to the manager. She left and came back with it magically removed from the bill.
I had further suspicions about the bill but didn't bring them up because of how bad we wanted to leave. For example, I thought I remembered my dish being listed as either 11.99 or 13.99 on the menu but came as 14.99 on the bill. One dollar isn't a big deal, but now looking back, and being able to look at menus online, I'm pretty sure they overcharged us on nearly every single item, which helps explain why the server brought us our check in the middle of the meal, explaining "I just wanted to make sure you have this in case there are any questions and if it gets busy" (which is crazy because there were like 3 people in there the whole time we were there - it never got "busy", let alone so busy she couldn't bring us the check). Looking back other reviews talk about them being pushy with the check too. Beware and double-check your bill to the menu prices!
The food.
For starters, the "limited" complimentary chips are obviously not homemade. They're the extra thick, almost neon yellow type of tortilla chips that come from only the cheapest of quality bulk bags. The "limited" complimentary salsa was basically tomato water - I couldn't detect a single actual piece of vegetable in there.
The queso dip we ordered was the same stuff that likely came in a big can that most places serve (not homemade), but even that was chunky because they didn't warm it enough (just a few more seconds on the microwave would have done it).
My wife and daughter both ordered dishes with beef. Big mistake. Their taco-style ground beef is a greyish brown paste, devoid of flavor or definition in texture. If you're craving actual crumbly, flavorful meat, this is not it. It was literally a very greasy light brown/grey paste.
Almost every dish we ordered was completely covered in what appeared to be great value (walmart brand) Colby and Monterey jack style shredded cheese which had been melted under a broiler or in a microwave. We are from Wisconsin and are no strangers to cheese, but this was a ridiculous amount and a crazy out-of-whack ratio for the dishes. We're used to Mexican restaurants that sprinkle a little queso blanco on the beans when a dish comes with rice and beans, and it's almost a garnish that doesn't interfere with the ability to scoop a forkful of rice and beans. Here we got a blanket of yellow and white cheeses we had to cut through to get to the beans. We were literally pealing off cheese to get to our food.
I ordered the Choripollo. From my experience, this should be a mix of chopped or shredded chicken mixed with chorizo, sometimes some vegetables, and sometimes also a cheese sauce. Everywhere else this has come with tortillas. Nope, wrong again. Here it was served with no tortillas (I was afraid to even ask based on how we were being charged, remember I had already seen the bill because it came so early). Here's how it looked it like was prepared: The chef took a piece of a chicken breast, pounded it flat and round, grilled it until there wasn't any juices left and it remained a hard disc, put it on the plate as-is, put a scoop of chorizo on it, then rough chopped an entire medium onion, waved the onion over the grill, then piled it onto the chicken disc, put rice and beans on the plate, covered the entire plate with a handful of wlamart cheese, then microwaved it. To even attempt to eat it, I had to peel the cheese blanket off, dig through all the onions, and spend significant time trying to hack through the hardened chicken disc with a butter knife.
Oh, and did I mention how TINY the tables at the booths are? We could barely fit the 4 of us and our plates there. Some how both sides of the booth had to lean over to get to the table. Very awkward.
The tables are covered in cloth tablecloths which are covered in a thick clear platic tarp, which extends down to your knees, which if they are exposed, will feel sticky and the thick edge will cut into your leg. Then that tarp is covered with a thick rigid clear plastic type top. How they truly get the tables clean is a mystery.
I honestly don't know how this restaurant is still in business. I would never eat there again and never recommend it, not even to my enemies. 0/10 read more