This beautiful, gorgeous well-established, completely feng shui golfing club was such a joy to…read morespend time at. We had wonderful dinner with friends, one of my favorite meals so far being in Mexico was the brisket tamale and a banana purée it was so different , so unique and so flavorful we really enjoyed. I think all of us got the same thing. The next day we were able to go for a really long, beautiful, walk along the golf course and enjoyed the different bodies of water and little streams . We stopped into the island bar just outside of the driving range and had a wonderful Maccallen 18 year scotch whiskey sitting next to the Koi pond. So relaxing such a perfect day . It's definitely a club that you would want to spend the majority of your time at. Kid friendly , dog friendly, human friendly ... spot on in every way.... ( feeling the vibe to buy property here.) truly an oasis in the country.

I stayed here for a retreat and it was great, it was beautiful and very nice. Only one problem is…read morethat I was there for a dinner and I ordered the vegetarian meal and I didn't get any food for first and second plates. I know so weird, right? And the girl at Starbucks was a little rude, I paid with card and wanted to get some change for a taxi but she wouldn't do it. And she literally had some change.

This boutique hotel isn't cheap, but a quick search of some of the other options in the area…read moresuggested it would worthwhile to pay a little extra to stay here. And I wasn't disappointed. The front desk was super friendly and check-in was quick. The room was immaculate, the view of the lake was incredible, the bed was comfortable, the shower was super bougie and the Salvatore Ferragamo toiletries made for a classy touch. On the day of the check out, they were nice enough to extend us until 3 PM, though it was Sunday so I can't imagine they were expecting too many incoming guests that day. My only real complaint is the breakfast portion. The breakfast was "included in the stay," but in reality it was a separate charge of over $25 US that was included in the total stay. The option to decline breakfast would have been nice, but it wasn't an option. As for the breakfast itself, the beans were cold and the service was bad. We got our juice and fruit plates after the main breakfast dishes were already served. Aside from that, towels by the pool would have been nice, but the front desk was pretty quick to come out and ask us if we wanted them not long after we arrived poolside. Unfortunately, the nice views require an uphill climb on cobblestone streets the way back to the hotel if you want to go downtown on foot. Otherwise, you'll have to rely on local taxis. No Uber in Valle.

Gorgeous views! These villas are cute but nothing fancy. Be…read moreready to be one with nature. Lots of spiders. Make sure they turn the hot water on for you, otherwise you are in for a shock.

The Loto Azul "Luxury" Nightmare -- A Bait-and-Switch Trap…read more​Headline: Deceptive, Dilapidated, and Racist. This is not a Resort; it's a Prison. ​Do not be misled by the "VIP" branding or the photos on their website. Loto Azul Resort and Spa in Valle de Bravo is a predatory operation that relies on deceit and a "no-refund" policy to trap guests in a crumbling facility. ​1. The Room Bait-and-Switch: I reserved and paid for a King Suite. Instead, once they had my money locked in, they shoved us into the smallest, most cramped room in the entire hotel. This room was a total disaster: ​Missing Amenities: We were promised a minibar and air conditioning. We got neither. In the heat of Valle de Bravo, the room was unbearable and felt like a closet. ​The Wi-Fi Lie: They claim "independent Wi-Fi" for every room. In reality, we had one single bar of signal the entire stay. To get any connection at all, we had to leech off a router from a room three doors down. It is a complete technical failure. ​2. The "Weekend-Only" Spa Scam: A place with "Spa" in the name should have a functioning spa. We stayed Tuesday through Wednesday, only to find the spa is closed during the week. They charge ten times more than other local hotels for the same room size and amenities, yet provide zero of the services you are paying for. There are wonderful spas all over Valle de Bravo that actually open their doors and cost a fraction of what this place extorts from people. ​3. Arrogance and Hostility: We were there to celebrate my fiancée's birthday. Despite proving it was her special day, management refused to provide even a simple complimentary dessert. They had the audacity to claim that as a "VIP Luxury Resort," they are "above" such gestures. Their arrogance is only matched by their incompetence. ​4. Racism and Structural Decay: The facility is literally falling apart--it is an eyesore that is physically deteriorating. However, the management is even uglier. The manager is an absolute racist; on both our check-in and check-out, we personally witnessed him using disgusting racial slurs to insult guests. This isn't just bad service; it is a toxic, bigoted environment run by liars and people full of hatred. ​Final Warning: You are paying for a King Suite and receiving a cramped, hot, Wi-Fi-less box run by a racist management team. Do not waste your money. ​Traducción Detallada (Mexican Spanish) ​Título: La pesadilla de "lujo" en Loto Azul -- Una trampa de engaños y estafas ​No se dejen engañar por la etiqueta de "VIP" ni por las fotos de su sitio web. Loto Azul Resort and Spa en Valle de Bravo es una operación depredadora que se basa en el engaño y en una política de "no reembolso" para atrapar a los huéspedes en una instalación que se cae a pedazos. ​1. El engaño de la habitación: Reservé y pagué por una King Suite. Una vez que tuvieron mi dinero asegurado, nos metieron en la habitación más pequeña y apretada de todo el hotel. La habitación fue un desastre total: ​Servicios faltantes: Nos prometieron servibar y aire acondicionado. No recibimos nada. Con el calor de Valle de Bravo, la habitación era insoportable y parecía un armario. ​La mentira del Wi-Fi: Afirman tener "Wi-Fi independiente" en cada habitación. En realidad, tuvimos una sola raya de señal toda la estancia. Tuvimos que colgarnos del router de una habitación a tres puertas de distancia. Es un fracaso técnico total. ​2. La estafa del Spa "solo fines de semana": Un lugar con "Spa" en el nombre debería tener un spa funcional. Nos quedamos de martes a miércoles y resulta que el spa solo abre los fines de semana. Cobran diez veces más que otros hoteles locales por el mismo tamaño de habitación, pero no ofrecen nada. Hay spas maravillosos en todo Valle de Bravo que sí abren y cuestan una fracción de lo que este lugar extorsiona. ​3. Arrogancia y desprecio: Fuimos para celebrar el cumpleaños de mi prometida. A pesar de demostrar que era su día, la gerencia se negó a ofrecer siquiera un postre de cortesía. Tuvieron la audacia de decir que, por ser un "Resort de Lujo VIP", están "por encima" de tener esos gestos. Su arrogancia solo es superada por su incompetencia. ​4. Racismo y deterioro estructural: Las instalaciones se están cayendo a pedazos; es una construcción deteriorada. Pero la gerencia es aún peor. El gerente es un racista absoluto; tanto al llegar como al salir, lo escuchamos personalmente usar insultos raciales asquerosos contra los huéspedes. Esto no es solo un mal servicio; es un ambiente tóxico, lleno de odio y mentiras. ​Advertencia final: Estás pagando por una King Suite y recibiendo una caja pequeña, caliente y sin Wi-Fi, administrada por un equipo racista. No tiren su dinero.