Great place , staff was super friendly , our server angel was so attentive and was always checking to make sure we had the best time . Place has really good seating and so convenient located in the mall , so we eat here before going to the movies . The only thing this place could be better to get 5 stars is have more accessible better prices , it was ok but little high end prices , other than that the food was great and good portions read more

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This was the mall location in Lake Wales. Not familiar with Puerto Rican food & the waitress not speaking English, we decided to play it safe and order ribeye steak, loaded baked potato & salad. The waitress was very nice by the way. Steak was tough, not doubt a cheap cut of meat. We received steak, small bowl of mashed potatoes and a little cabbage on the side. Huge disappointment especially for $32 Will not return again read more

El Pilón Loko Restaurant - Ribeye, mashed potatoes & cabbage they called a salad. No dressing nothing.$32 - Puerto Rican Near Me - Winter Haven, Florida

EAGLE RIDGE MALL LOCATION My first experience with this restaurant was awful. I was greeted at the door with a look from the waitress like why are you here mam instead of taking me to be seated. So I asked for a menu and with an ugly look I got a huh? Ok maybe she didn't understand me, cool, nothing was going to stop me from getting my pork chicharron. I was able to find a waitress that spoke English and asked for the solo order of pork. Paid for it, then I looked at my receipt and it said chicharron de pollo. Well I wanted the pork but instead of complaining I was willing to try the chicken. After 15 minutes my chicken chicharron arrives in a small container with maybe 1.5 pieces of meat. Mind u I paid $12.83 for this. Still didn't complain cause maybe the taste would be worth the price. It was a to go order, so when I got home this was the most bland, unflavored, barely chewable chicken I have ever had. I even chewed a piece for bout 5 minutes n still choked. I have never been to a Puerto Rican restaurant that the food wasn't flavored to perfection.$12.83 for maybe one piece of chicken that I didn't order that was mainly bones is why I'm writing this review.The way I felt throughout is Black customers may not want to spend their hard earned money here. Lol maybe that's why the waitress didn't hear me say pork n just assumed I wanted chicken and just gave me some old chewy chicken that needed to be thrown out. I have been black in America for many decades and know this feeling all to well. By the way, a Puerto Rican family came in and was greeted with a real smile and warmth that should be extended to everyone. Do better. read more

El Pilón Loko Restaurant - Receipt - Puerto Rican Near Me - Winter Haven, Florida

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At 1st the hostess was no where to be found. I had to waive someone down in order to be noticed by staff after waiting a few minutes. It was slow from what i saw maybe 5 tables were seated. The food took about 45min, we ordered 2 orders of chicken and rice and a side of yucca (5 sticks) & tostones (4 pieces) total was $67 (pretty expensive for 2 chicken dinner). The food did taste good no complaints on the flavor by any means. But the waitress Jaqueline was terrible, she never came to our table after she took our order, she sat at the bar eating and on her phone. A kitchen member brought us our food, had to ask another waitress for sauce, after 20-25min I waived down out waitress for the bill, she was on a video call as she approached my table, asked her call to wait, asked me what I needed , turned around, kept on her call and brought me my boxes and bill while still on the phone. Won't be back again. Bad customer service and definitely over priced, won't recommend. read more

Great little restaurant in winter haven. Music was a little loud but good was great. Very authentic and plentiful. Good prices as well. read more

It's Nostalgic!! The food was delicious and the waiter was very attentive, it was my first time and I highly recommend it. read more

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Not impressed. The alcappurias were salty. The arroz con gandules did not have much flavor. The Pasteles needed salt and color.

Comida típica puertorriqueña. Ambiente familiar. Servicio excelente. La comida estaba espectacular. La presentación de los platos es perfecta. read more

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Mejor Del Mundo! El Arroz Fue El Mejor En Latinoamerica! Mofongo Del Cielo. Mi Favorito Restaurante Al Día. Fuimos Aquí En Nuestro Viaje A Legoland. El Servicio Fue Exelente. El Atmósfera Estaba 0% Serio. El Ambiente Del Restaurante Fue Muy Boricua. Y Nunca Pensé Que Me Gustaba El Mofongo Tanto. Lo Recomiendo! read more

Food the best mofongo on this side of the pond. Service was excellent. It was lunch and we were first, we were the ambiance!! So pretty amazing!!! read more

It's below average as my 2 stars would indicate... the food is just ok... I am bilingual and the waitress wasn't able to understand that I wanted chicken breast "pechuga"...the rice & beans.... Hmmm no comment... my churrasco was not tasty.. we looked up reviews as we always do when traveling. And especially after soccer games... most times I need to decipher what others are really saying ... I find most people are poor reviewers... Shane on me for messing up read more

My wife and I went and while waiting for the food to be served, there were roaches crawling on the walls. I'm pretty sure they noticed the roaches but acted like nothing was happening. After that "little incident," we decided to just leave without eating there. We were disgusted and disappointed. Zero star!!!!!! read more

I initially went thinking it would be another hit and miss but I was wrong. This place might be small but it packs a punch of flavor. The mofongos are excellent and the Churrascos are delicious. I ordered the Chuleta Kan Kan with a side of mofongo, both of which were DELICIOUS. My son and wife had the churrasco and they loved it. I had a piece of my wife's churrasco and it was delicious. Also the kids meals are well prepared. My daughter loved her cheese burger and my son who usually just eats the fries, actually ate the nuggets. I have only gone to one other PR cuisine restaurant that I like and that one is all the way in Orlando, this restaurant blows that one out of the water. The service is excellent and the staff are super cool and polite, the food comes out fast and well prepared. The only negative is the weird parking lot, nothing too bad jus a little weird to get into too, some signage would fix that. I am already thinking about what I will order next time I go, that's how good it is. Go, just Go and check it out for yourself, the drive is worth it. read more

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The food is really delicious. The wait is short to get seated and the staff is friendly and quick to get your order out. The ambiance reminds me of the little restaurants in PR, the cold medallas and EXCELLENT mofongo has made me a fan of this place. I will definitely return. read more

Lo único malo la piña colada con whip cream lo demás delicious la comida caliente y buena porción

Best Puerto Rican food around. Everything we ordered was delicious. Looking forward to going back soon.

Food is delicious. Servers were very friendly and portions were large. Best Puerto Rican food I found in Winter Haven/Lakeland area without a doubt. Would have posted pictures but food was too good and there was no leftovers. read more

It's ok here , like it depends what time you go to eat but it's expensive asf I wanna say and it just smells like so bad when you first walk in because the bathroom is right there but other than that the food is ok read more

la orden el churrasco salió duro y soso no me gustó y la chuleta cancán sosa y para completar nos cobraron todos los acompañantes del plato su supones que salga con acompañante read more