I'm a licensed skydiver who has friends and connections throughout the hobby. This place is a train wreck for communication. No website, no working phone number, no where did they post they're closed for the "winter" season. Completely lacking any and all administrative efforts. read more

Awesome first time tandem jump experience! I would 100% recommend your first time to skydive here. Very informative, safety-conscious staff. The whole process was easy, informative, safe, and SO MUCH FUN! Check that item off your bucket list and fly with El Paso Skydive, you won't be disappointed! read more

I had a really great first-time skydiving experience here. I felt welcomed by the staff and others skydiving that day. I felt safe with the staff who jumped tandem with me and my friend; staff was also friendly, accommodating, and reassuring throughout my time spent at El Paso Skydive. 10/10 would do again. (: read more

These guys know what they are doing! It can be a scary thing, jumping off a plane, but these guys are knowledgeable and make you feel at ease! It was a great and memorable experience. I'd also recommend to get the video package to capture this bucket list moment! read more

Had an incredible time here! Definitely worth every penny and I recommend going with friends for a memorable experience. The staff was professional, enthusiastic, talked me through all the steps thoroughly and loved to have a great time! Will be going back for more. read more

Showed up today for my 1pm appointment with a group of 4 to skydive after already paying our $200 deposit. We confirmed our appointment with the lady that answered the phone, also got an email from them yesterday confirming our 1pm appointment. We drove an hour to get there. When we got there, no one was there. We waited 30 minutes before wandering the the next door hangar. The manager there told us for the past 2 months people have been booking appointments, showing up, and getting scammed as no one was there. Can't believe there aren't more bad reviews about this place. Now they have turned off their phones and won't answer or return calls or emails. Hoping we can at least get our $200 back. read more

El Paso Skydive - Skydiving Near Me - Santa Teresa, New Mexico

We never even got in the air. To their credit it is extremely difficult to take someone skydiving when you have no plane, no one who works there is even there, and you don't return phone calls. They were, however, kind enough to accept our deposit. And I understand how it could be difficult to contact us and let us know that no one is there that day when you're so busy scamming folks. read more

El Paso Skydive - Skydiving Near Me - Santa Teresa, New Mexico

Such an amazing experience. Everyone was awesome and super friendly. I had such a great experience I plan to return to get licensed. Gage was my tandem, he was extremely helpful and made for a fun experience. I recommend 10/10. Can't wait to go again! read more

Do not put up a deposit I schedule three weeks ago and no one showed up. got a text about a light. Francis air said that this is a on going problem since the previous owner died and now it has new owners find some one else. read more

Review This is my first review ever but if there was ever a time a review would be needed, it would be now. Do not come to this place unless your okay with subpar service and long wait times. We had made an appointment for yesterday, Sunday 06, when we arrived 15 minutes before our scheduled time, we were informed that the plane had a popped tire and they were working on getting it changed. The man specifically said on Sunday's it's hard to find someone to change a tire but to go ahead and sit in the hot hanger for 30 minutes to an hour. We decided to get food and he said "PERFECT". We got a call THREE hours later that the tire had been changed. We decided to reschedule for tomorrow given it was late in the day and we were back in our hotel. Correct me if I'm wrong but if this was my business and my plane was having issues I would call the customers I was supposed to have that day and inform them of the issue and offer for them to wait/reschedule/refund, not have them drive 30-45 minutes to find out the news. Next day, arrived at 12 pm filled out the forms and watched a safety video. The front desk female said to wait 40 minutes for our instructor. This turned into a 3 hour wait. One of my friends went to speak with her asking if at this point we could be refunded seeing how we came yesterday and now today have waited way longer than 40 minutes, she totally forgot we were the group from yesterday and said they don't do refunds. The fine print says no refunds and you can wait up to 4 hours. THIS PLACE WILL MAKE YOU WAIT THAT LONG NO JOKE. We waited for so long we did not even want to do it anymore. Fortunately the person who was my instructor definitely improved the experience. He said we had a pretty sour face, I explained what all had happened and he understood. We are soldiers with limited off days due to Covid and were granted leave, we want to use our time off to the fullest extent; not sit in a hanger for hours. While we do want to sky dive, their mentality shouldn't be that we are waiting on them to take us. The rest of the crew seemed not to like that we weren't having a good time waiting in their hot hanger. My friend paid over 300$ with the videos and what not but is left regretting the decision to have a recorded memory of this place. Was the experience nice? Yes. Would I do it again? Yes. Would I go here? Absolutely freaking not. Save your time and money, go somewhere ANYWHERE else. We arrived at 11:45 and we are now leaving at 5:02. I'm giving 2 stars because Sunny definitely stood out. read more

Best time of my LIFE!!! Everyone was very nice and welcoming, the guy on my back especially!! Sunny if you're reading this, I had a blast thank you for making me feel brave and secure! You're awesome!! read more

Made a reservation and paid for the deposit. Received several emails confirming the reservation and even spoke to someone on the phone. When we showed up, there was no one there, doors locked. Called the number on the website several times and it went straight to voicemail and inbox was full. This place is a scam read more

I scheduled an appointment and when i showed up asking questions the staff got hostile, especially chris. I did not feel welcomed and they left me alone after saying close to nothing about the jump. I waited for 3 HOURS after my appointment and they told me to go home or come again the next day. read more