My travel companion and I recently spent two nights at the Inn of the Governors in Santa Fe in…read moreearly September, and it was a fantastic experience. This independent hotel is an older, yet well-maintained property. It offers a slightly less luxurious experience compared to some of the more upscale lodging options in the Santa Fe Plaza area, but its charm, location, perks, and value make it an excellent choice. The Inn of the Governors is located just a few very walkable blocks from the Plaza, the New Mexico state capitol building, and downtown's main cultural and historic sites. What really sets this property apart from other local options are the stellar hospitality and thoughtful amenities. Every morning begins with a free cooked-to-order breakfast in the hotel's on-site restaurant from 630am til 1030am featuring traditional favorites like eggs and pancakes as well as excellent New Mexican specialties like huevos rancheros. On-site parking is free -- a valuable perk in downtown Santa Fe where parking can be $30-50/night -- and the exceptionally friendly staff hosts a daily happy hour from 4pm to 5pm with complimentary sherry, hot herbal tea, and New Mexico's traditional biscochito cookies. Our room's traditional New Mexican decor and furnishings were starting to show their age, but they were clean and well maintained. My room featured a large LED TV with plenty of content, a reasonable workspace with easy-to-connect WiFI, and individual HVAC controls that made it easy to manage the temperature during the night. The room was also equipped with a small refrigerator as well as a single-serve coffee maker with four pods. The bathroom had plenty of space on the vanity for my personal hygiene items. If you're deciding on room options, the 'deluxe' rooms in the main building are well worth considering - especially during cooler weather - because they feature Kiva-style wood-burning fireplaces for guests' use. Given the age of the property, this hotel would typically earn a 3- or 4-star rating, but everything else about our experience easily warrants my rounding up to a 5-star rating. PRO TIP: Book directly through the hotel's website. Guests who book directly (rather than through an online travel agent -- offering the same nightly rates) receive a $15 per night credit for their on-site restaurant, Del Charro. Unlike typical hotel dining, Del Charro's prices are very reasonable with entrees ranging from $9 to $20 and they don't hit guests with an automatic 20-25% service charge.

This hotel has an excellent location with great parking. The rooms are spacious, quiet, and…read moreexceptionally clean--I absolutely loved the southwestern decor! A major highlight was the complimentary breakfast ordered straight off the menu every morning. They also provide a lovely afternoon touch with wine, tea, and cookies in the lobby. Excellent service, food, and atmosphere all around. Highly recommended!

This hotel provides better service than many "upscale" hotels who are supposed to have all the…read more"proper" training. I have been coming to Santa Fe for more than 35 years, always staying at our family home. When that home was sold two years ago, this became the first time my husband and I needed to find a hotel for one of our visits. Because Santa Fe feels like a second home to us--and because we were returning to celebrate our tenth wedding anniversary--I did a tremendous amount of research before booking. We chose the Drury Plaza Hotel because we wanted to be within easy walking distance of the historic Plaza while still receiving genuine value. The included breakfast and evening Happy Hour were major deciding factors. Happy Hour includes drinks and enough substantial food that it can easily serve as dinner after a full day of sightseeing, adding meaningful value to the stay. The location could not have been better. Each morning, I walked to the Plaza before my husband woke up, and we could hear the bells from the Cathedral Basilica of St. Francis of Assisi. We also took several day trips to nearby areas, and the Drury was an ideal home base for everything we wanted to explore. We stayed for 4 nights and 5 days. The rooftop pool and Jacuzzi were another highlight. We enjoyed beautiful Santa Fe sunsets from the rooftop and returned later to soak in the Jacuzzi and gaze at the stars. Those quiet moments became some of our favorite memories from the trip. A pro tip for future guests: on the second floor, at the end of the hallway, there is a lovely "secret garden" lawn area with tables and chairs. Relatively few guests seem to know about it, but you can take your Happy Hour food and drinks outside and enjoy a peaceful setting away from the activity of the main hotel spaces. It was an unexpectedly blissful little retreat. As the former CEO of a destination event-planning business, I also paid attention to the hotel's conference rooms and event facilities. Any company or organization hosting a corporate meeting, retreat, or special event would likely find this property especially appealing. The combination of location, guest amenities, gathering spaces, and walkability makes it a strong option for groups wanting both convenience and an authentic Santa Fe experience. The hotel itself is lovely, welcoming, and exceptionally well positioned, but here is what other reviews may not fully capture: the staff is everything. They are the true difference-makers. We were told that employees are hired, in part, because they genuinely enjoy people, and that quality is evident in every interaction. The front desk staff looked up, made eye contact, and greeted us whenever we passed rather than remaining focused solely on their computer screens. The valet team warmly welcomed us each time we returned. Angela was especially warm and welcoming during Happy Hour. Jo made us feel genuinely special, while Josephine stood out for her calm, gracious leadership and her ability to remember and acknowledge us whenever we returned to the hotel. Marco and Angel were also superstars at the rooftop bar. The hotel proactively asks whether guests are celebrating anything, and the team actually pays attention to the response. We did not request anything special, yet we received a complimentary suite upgrade for our anniversary, along with a bottle of wine and a card signed by members of the staff. Those thoughtful touches meant a great deal to us. We also experienced a power outage during our stay, and that unexpected moment revealed just how well prepared the team was. Staff members were positioned at critical points throughout the building, calmly guiding guests, opening doors, and providing assistance. Service culture and training often reveal themselves most clearly when something does not go according to plan, and this team rose beautifully to the occasion. The Drury Plaza Hotel gave us the location, amenities, value, and atmosphere we were seeking, but the people are what made our anniversary stay truly memorable. After more than three decades of visiting Santa Fe, we are grateful to have found a hotel that now feels like part of our connection to the city. We will absolutely return.

Will return: good location, comfortable bed, patios on the ground floor…read more A roof top bar, next to the small swimming pool and Jacuzzi, and the Kitchen + Bar on the ground level. The second floor is a big eating hall: from breakfast in the morning to drinks in the afternoon. One odd offer: three drinks from 5:30 to 7pm, that comes with dogs, popcorn, pasta, all are average but are free, so is the breakfast. The patios on the ground floor are great. Washer and dryer are on 4th floor, $2 each, if you don't want to pay per piece.

We had our first, but definitely not last, visit to The Inn of the Five Graces to celebrate our…read more50th Wedding Anniversary. Without question, the level of service at this property is beyond any we have experienced in our world travels. They were instantly responsive to every request and it was clear that the staff is fully committed to the guest experience. The rooms are incredibly unique in this building that is centuries old and uniquely decorated from the owners world travels but keeping with the Santa Fe feel. The included breakfasts were amazing with incredible service. They also have included town car service within 3 miles so almost all of the local restaurants and shopping/art galleries within distance. It was so easy to get dropped off and picked up for meals and shopping which we did many times. While certainly not an inexpensive property, I can truly say that it was worth the value for an unbelievably memorable experience.

Specifically for the spa:…read more The highlight of our trip. Bar none. The facilities are BEAUTIFUL. The services were FANTASTIC (one of the best massages I've had). The service was IMPECCABLE. This place was truly one of the most luxurious experiences I've had - on this trip and many others. I cannot recommend it enough. Every single nook and cranny of this spa is filled with something beautiful. I absolutely adored this experience.

GM the staff from cleaning the room to the bar and dinner experience was amazing.Their morning…read morestaff for breakfast was even better.From here on out will always stay at the Inn on the Alameda

A very nice hotel situated in the middle of a ton to do. Canyon road and all its art shops is just…read moresteps away. And some of Santa Fe's best restaurants are within walking distance. If your feet get tired, simply call the hotel & they will come pick you up! Rooms are clean and very quiet. Breakfast is included and they put out a nice array of breakfast foods. I got up at 6 am and coffee was waiting for me. When I'm back in Santa Fe this is where I'll be staying!

Amazing in every way ! Room was well decorated, clean and…read moresmelled great when we walked in. Staff were beyond nice and the breakfast and snacks and attention to detail was superb. Each morning we were asked if there was anything we needed. Gave us ideas on places to visit on a short stay which was very helpful. 100% recommend.

I paid $350 per night, $700 total. This is exceptionally expensive for the area, especially on the…read moreoutskirts of town. I thought this price point meant it would be lovely service and a nice clean comfortable room. I was told upon arrival I would have to pay an additional $50 to use the pullout sofa that is in the room. This was not made clear in any way on the booking page. $750 is not a justifiable amount for this room. We did not have consistent hot water, so twice we took cold showers. There was not enough water pressure to fully rinse my hair. A fabric shower curtain unsanitarily clung to my skin in the small shower. I woke up to find a very large creeping insect on my pillow, crawling inches away from my face. We did not sleep well after this. The bed was miserably uncomfortable with sunken areas, old mealy thin pillows, no comforter or duvet but rather a thin quilt. We were given one towel each for the two of us. There is no front desk to get more, and I didn't feel good about texting them at 6am when I needed one. There are no robes, no full length mirror, no comforter, or any other amenities that make $350 a night make sense. The grounds are cluttered with items like old milk pales, skeletons, quirky sculptures, unused picnic tables, etc, it did not feel like a peaceful environment nor reflective of the photos online. Why are all the other reviews positive? It's extremely difficult to write a negative review of any business where you've interacted with the owners directly. But I really wish I had seen a review like this so I could have made an honestly informed decision.

Oh! My! Gosh! How cute is this vintage Route 66 Motel?! Seriously.. driving by, you may question…read moreit, but I never did! The outside is painted nice, great parking lot, cute little motel office and gift shop. We were able to stay here for under $80 a night during the summer! What?! I will take this over a fancy hotel any day! You aren't a far drive from Santa Fe's historic downtown area either. Each room is decorated differently and uniquely! Even down to the quilts and bedding. I love that each room is different! Definitely a unique style. They king bed rooms offer a fridge and microwave. The rooms are clean, inviting, and cozy. They have a continental breakfast, which they then open a back room and a patio to sit at and enjoy your breakfast. Plenty of things to choose from, from fresh fruit, bagels, toast, boiled eggs, cereal, juice and coffee. The front desk staff was so welcoming and friendly and gave great suggestions for near by restaurants and attractions. If you're along the back, open your bathroom window for a surprise set up of vintage vehicles! And go shopping in the camper during breakfast on the back patio!!

If you want to be stolen from and harassed in the middle of your wedding this is the place to be!…read moreExtremely disrespectful how the bar manager handled some things. In the middle of our wedding, he told my coordinator that if we did not move our Photo Booth that he was going to have to get his Volkswagen van out of the venue which to do so that would involve us having to move tables, chairs, decorations and my guests out of his way. He was being very rude about it because we set up our Photo Booth in front of his van and then he said we owed him $100 to use his van as a prop, because we told him there no way we could move his van without disturbing my entire wedding. We were never once told this and if this was an issue, he should've moved the van out of the venue prior to our wedding being set up and STARTED! It was very rude. And then well in the middle of my wedding, my guess were being told they needed to move their cars. My aunt and uncle are very disabled and they were told they had to go park down the road at big five because they were parked in someone's parking spot, but it clearly was a disabled parking. Right before me and my husbands first dance I was told that I needed to move my vehicle, apparently it was parked in "the owners spot" I have been parked there since the night before and hadn't been told anything. There was NO SIGN that said owners parking.. and to wait till literally the MIDDLE OF MY WEDDING to ask me to move it is crazy. All of this could have been told to me prior to the wedding, it didn't even start till 3pm in the afternoon. At any point prior, I could've been told to move my vehicle, but I am a guest at the hotel so I don't know what the problem is. And Tob could've moved his van anytime he wished, but he waited. The next morning @8am my husband and family woke up to clean venue and pack up decor. We then realized $400 of my decor was stolen. This has left me distraught. I have repeatedly ask to see there cameras, and no one will respond to me. I let them know that if my property could not be recovered will have to file a police report with Santa Fe police for my property being stolen. In response they were extremely passive aggressive and said I was "bold" for accusing them of taking my property and that they would be "thrilled" to help me find it if it was in there property. I'm attached photos of my stuff stolen. When we arrived then morning all the pampas grass was taken from my arches and vases with pampas in it. I sent hours putting this together and about $400 on this decor and for this to be take on a day that is supposed to be so special is just disgusting and unprofessional. Not to mention they catered the food it was gross and the beds are hard as a rock. I'm also not saying the venue itself stole my decor but the staff themselves.. just seeing how Todd the bar manager behaved shows me the establishment does not mind disrespecting people. The place is gorgeous, but not worth this headache. The pictures are of the property I haven't been able to recover. (ALL OF MY PAMPAS GRASS) and emails.

A must stay for anyone traveling to Santa Fe, NM!! This hotel sits on 317 acres. Bishop's Lodge has…read more100 accommodations, including guest rooms, suites, and stand-alone options. These accommodations are designed to blend seamlessly with the property's ranch-inspired structures and scenic surroundings. The resort also offers unique, larger accommodations like the 12-bedroom Bunkhouse and the Chapel House. Where Nature and Culture Collide Greet the day with a sunrise horseback ride to a scenic ridge for a warm cup of Navajo tea; discover beautiful wooded hiking trails in Santa Fe National Forest which can be accessed straight from the property; embark on a pueblo tour to learn about the fascinating history and culture of Santa Fe; or get grounded with the soothing vibrations of crystal bowl sound bathing in a private meditation class. The entire staff from front desk, valet, housekeeping, wait staff, drivers and amenity staff members were the kindest I have ever come across.

We were told to go see the sunset from the bell tower at La Fonda…read more It did not disappoint. Prior to sunset we ordered cocktails and yellowtail crudo. It was amazing and we had 2 orders. The sunset is beautiful. The service was fantastic and I would go again.

Just stayed at LaFonda from Sunday - Friday and we were excited as my aunt has been to Santa Fe…read moremany times and spoke highly of this property. Overall, I would tag this direct experience as hit or miss. Hits: The valet staff (I hope they are LaFonda and not contracted out by a separate company with LaFonda shirts) was awesome. A lot of work on these folks with a lot of people coming in and out of the property, yet they consistently were professional, efficient and polished in their communication with us. Valet staff was great. Bartenders were equally awesome. Very friendly, very professional, can put up a nice conversation. When one saw I was nursing my cucumber cocktail, he offered to throw some club soda in to cut the sweetness. Brilliant. Very much on point without missing a beat. Gave us tons of recommendations for dinner and we jumped on them thanks to his endorsements. Location was decent. Right in the middle of town so you can easily walk anywhere you wish and everything is right there. Quick shout out when it gets crowded, IT GETS CROWDED downtown so understand there may be a slight pause when times are extra busy. Misses: Our room didn't have AC when we arrived. We connected with the front desk twice to be told "someone is on their way" and it was a lie. No one ever showed. We roasted. My husband was kind enough to purchase two mini fans to help ease the discomfort and yet we would get virtual texts daily from some Ivy person informing us when she was signing off and how to reach the front desk over night with a "sweet dreams" close every night which honestly, was gross. No one helped us with our asks for help. First full day of our stay we asked for housekeeping with the tag on our door. We left early. Came back late afternoon no housekeeping. I flagged the housekeeper down on our floor just two rooms away and she told me there was no time and she was NOT cleaning our room. I asked for verification if this was her message and she confirmed yes, she was NOT cleaning our room never mind the sign on the door for the request. Back to the front desk and they called a supervisor who I hope helped out and the room got clean. I have NEVER had a housekeeper tell me to my face she refuses to perform the essential function of her job. My guess is they are very short staffed and while unfortunate, should not be a direct impact to paying customers. The fitness room has an odor. The carpet is dirty. It's gross. We lasted maybe 30 min on Wednesday and couldn't take it. Clearly, the property hasn't invested in this space. Front desk you MAY get a good morning shout out as you walk by you may not. When we were checking in on Sunday and asking about housekeeping the one guy with fuzzy hair went into a long update about nightly turn downs which we did NOT ask about we were confirming we'd get housekeeping each day. Not sure what was not clear about that question. The second guy chimed in talking about highly turn downs based on room level. Again. We were asking about housekeeping. What wasn't clear about that simple question? We'll definitely return to Santa Fe. The people in this community are awesome very kind and gracious considering it's filled with tourists. As for this property, we're good. No need to stay here again. Too many misses and too little hits for the investment.

Went for happy hour with 6 of my favorite friends. We sat on the lounge patio which was a perfect…read moreplace for happy hour goodies. Starts at 3pm to 5. It's a little drive from Santa Fe and definitely worth the drive. I occasionally crave onion rings so that was what I ordered. Biggest and crunchiest I've ever had. And the view? Breathtaking! You have to go!!!

It was the best place to spend Valentine's Day! Everyone from the valet to the front desk was…read moredelightful. Everyone was super helpful and accommodating. The accommodations were even better than before. The only thing that we never get a chance to do is go to the pool. Maybe next time we'll be able to try out the pool. The workout room/gym is always amazing and has everything you need for a workout. Everything you could possibly need for a great workout was in the gym. The gift shop had soooo many beautiful gifts. I thought they couldn't have topped last times visit, but they did!

Such an excellent all-around experience. Alex and his staff were helpful and welcoming. The grounds…read moreand gardens are beautiful, and the rooms and lobby area well-appointed. The breakfasts are high quality and tasty, served in a big, grand dining room with an inviting table. Thank you for the wonderful stay.

Beautiful experience. Felt personal and crafted just for me. I highly recommend. I bought the…read morecookbook used for the breakfast and can't wait to make the granola that is absolutely delicious! We stayed in the O'Keefe room and I'd love to stay again soon. Thanks to all the beautiful staff at the Turquoise Bear!!!