They seemed annoyed at the front counter when we came in and they spent more time watching the…read moresoccer game on their phones than tending to people who needed their help

The places sucks they will not cure you instead they give you u ineffective meds so you can keep…read moregoing back and so your condition gets worse so they can bill you more, it's all a business here.

I been attending this clinic for over a year now. I really like my doctor. She really takes…read moreseriously her job and shows a lot interest in her patients, at least in my case she does. I also like the nurses that work there, most of them. They're all very friendly and nice and courteous and helpful. I just wished I had started seeing my current doctor a long time ago.

I had a mixed experience at PRN Physical Therapy in El Centro…read more First, I want to recognize the front desk receptionist. She was welcoming, friendly, and provided excellent customer service from the moment I walked in. She made every visit pleasant. Unfortunately, my experience with the therapy staff was the complete opposite. I only saw my physical therapist once during my initial evaluation. After that, I never saw or spoke with them again. Most of the time, the therapists were gathered in their office area talking with one another instead of actively supervising patients. The quality of care from the aides was inconsistent. Some of the younger aides would simply tell you the name of an exercise without demonstrating it or giving clear instructions on the number of sets or repetitions. They would then walk away and return to chatting with the other aides, leaving patients to figure things out on their own. Unless you told them you were done. The one exception was Georgina, the PTA. She was attentive, knowledgeable, and always gave clear instructions. Even when she had to help other patients, she consistently came back to check on my progress and make sure I was performing the exercises correctly. She provided the level of care I expected throughout my therapy. Overall, I was disappointed with the lack of supervision and patient engagement from most of the therapy staff. Because of my experience, I will not be returning to this clinic. I hope management takes these concerns seriously, because patients deserve consistent guidance and attentive care during their rehabilitation. I'm giving PRN Physical Therapy in El Centro 2 out of 5 stars, and the only reason they're getting two stars instead of one is because of the amazing front desk receptionist and Georgina, the PTA.

I had a wonderful experience at PRN Physical Therapy in El Centro! The entire staff is…read moreprofessional, friendly, and genuinely cares about your recovery. The facility is clean and well-maintained. Highly recommended!

I saw Dr. Aguilar for years. I was struggling with my contacts not feeling right, and kept relaying…read morethis to the Dr. He never seemed to take my concern seriously. Finally switched to a different doctor and it turns out my prescription was wrong. I had been using the wrong prescription for years under his care. Unfortunately, I know of others who had the same issue with the wrong prescription.

The staff are friendly and kind. They have always gone the extra mile in getting what i need. They…read moreare also excellent at follow-up.

I had a very disappointing experience at Desert Chiropractor today as a new patient. My insurance…read morerecently renewed, and I've been seeing another chiropractor without any billing issues--only paying my standard co-pay. I also work in healthcare and understand how insurance and billing should be handled. When I arrived, I was told I needed to pay a coinsurance percentage before even being seen. I explained that I was willing to pay, but I wanted to verify the billing details first since this was different from my usual experience. The front desk initially offered to bill my insurance and connect me with their billing manager, which I appreciated. However, things quickly went downhill. Another woman called me up (without introducing herself) and insisted I pay the amount they calculated. I again explained that I was not refusing to pay--I simply wanted to confirm which CPT codes would be used so I could verify the estimate with my insurance. She appeared visibly annoyed and provided what she claimed were billing codes, but they were actually diagnosis codes--not CPT codes. As someone with healthcare experience, that was a major red flag. I calmly pointed out that it didn't make sense to already have diagnosis codes before I had even been evaluated by the provider. Additionally, they had already calculated coinsurance before any exam, which suggests predetermined billing practices. To my surprise, I later found out this individual was the chiropractor herself. Her response to reasonable questions was dismissive--she laughed, refused to provide proper billing information, and walked away. At that point, I declined treatment and left. This experience felt unprofessional, dismissive, and concerning from a billing transparency standpoint. Patients have every right to understand how they are being charged, especially before receiving care. I would not recommend this office based on how they handled a straightforward and reasonable request. Tuve una experiencia muy decepcionante hoy en Desert Chiropractor como paciente nueva. Mi seguro se renovó recientemente, y he estado viendo a otro quiropráctico sin problemas de facturación--solo pagando mi copago habitual. Además, trabajo en el área de salud desde hace 20 años, por lo que entiendo cómo deben manejarse estos procesos. Al llegar, me informaron que tenía que pagar un porcentaje de coinsurance antes de siquiera ser atendida. Les expliqué que estaba dispuesta a pagar, pero que primero quería verificar los detalles de facturación, ya que esto era diferente a lo que estoy acostumbrada. La recepcionista inicialmente me ofreció facturar al seguro y comunicarme con su gerente de facturación, lo cual agradecí. Sin embargo, la situación empeoró rápidamente. Otra mujer me llamó (sin presentarse) y me exigió que pagara la cantidad que ellos habían calculado. Le expliqué nuevamente que no me negaba a pagar, pero que necesitaba saber qué códigos CPT iban a utilizar para poder verificar con mi seguro un estimado correcto. Se notaba claramente molesta por mis preguntas y me proporcionó unos códigos que supuestamente eran de facturación, pero en realidad eran códigos de diagnóstico, no códigos CPT. Como profesional de la salud, esto fue una gran señal de alerta. Le comenté que no tenía sentido que ya tuvieran códigos de diagnóstico si ni siquiera había sido evaluada por el proveedor. Además, ya tenían calculado un monto de coinsurance antes de cualquier consulta, lo cual sugiere prácticas de facturación predeterminadas. Para mi sorpresa, después me enteré de que esta persona era la misma quiropráctica. Su actitud fue poco profesional--se rió, se negó a proporcionar la información adecuada y se retiró. En ese momento, decidí no recibir atención y me fui. La experiencia fue poco profesional, despectiva y preocupante en cuanto a la transparencia en la facturación. Los pacientes tienen derecho a entender cómo se les está cobrando, especialmente antes de recibir cualquier servicio. No recomendaría este lugar basándome en cómo manejaron una solicitud razonable.

Staff is absolutely amazing!! It was my son's first time going and the doctor made him feel…read morecomfortable. Definitely recommend!!!

Friendly and helpful staff. It was really easy to make an appointment for my mother on a short…read morenotice and get the audiogram results both printed and emailed so that she can follow up with the referring doctor. Would definitely recommend!

Don't bother making an appointment here they don't honor them I waited 2hrs to be seen with an…read moreappointment scheduled while other patients with NO appointment that came afterwards were seen first. Even though Staff was friendly & respectful I won't be coming here again... they socialized with the customers they clearly knew on first name bases and had all other patients waiting outside their office to check in while they continued talking. Don't make appointments if you don't follow through.

Dr. Arbenz is a really nice dr and is fast but actually cares about you!…read moreDr. Christopher-lai on the other hand is a doctor that doesn't really give a f other than to get you out of there as fast as he can. His office was dirty with dust everywhere. Also Dr.lai assistant was calling Tylenol a Amphetamine... I dont know how on earth she has a job there but please people DO NOT GO WITH DR.CHRISTOPHER-LAI and his half brained assistant.

(Oct. 2025) I have been a patient of Dr. Anthony Huynh for 5 years now. I am in the medical field…read more I can verify that he is very knowledgeable and has a good bedside manner. He is a UCSD physician, very competent. His staff is very good. My only issue is that often by phone it is difficult to contact the office, only to leave a message. But other than that it is well worth seeing him for any dermatology issues.

Never again will I step foot in this office! First off the lobby is packed with people and dirty,…read morethat should have been my clue to get out. I waited an hour pass my appointment time for my name to be called. I go into the exam room to find a filthy exam tray with a full SYRINGE left on it. Who knows how long it had been there and what was in it! Gross me out! Then and there I decided that the doc was not going to put a single instrument anywhere near my body. He came in with a nurse, was in the room literally less than five minutes, and left I without either one noticing the needle or saying anything about the condition the room was in. I'm thankful to get out of there without contracting a disease! I would give negative stars if I could. I'm on hold with the Department of Health to report them right now!