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    EKs Extra Hands- Virtual Assistant

    5.0 (2 reviews)
    Open 9:00 am - 5:00 pm

    Services - EKs Extra Hands- Virtual Assistant

    Personal assistants

    Business consulting

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    4 years ago

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    7 years ago

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    Barking Life Pet Concierge

    Barking Life Pet Concierge

    4.8
    (17 reviews)

    If you're looking for a great pet sitter in Katy area, Scott took great care of my Tucker while…read moreaway! Very trustworthy and provides daily pictures and updates. Giving you the confidence that your furry kid is well loved and taken care of. Cost is very reasonable and offer wide range of services. #barkinglifepetconcierge If you're looking for a great pet sitter in Katy area, Scott took great care of my Tucker while away! Very trustworthy and provides daily pictures and updates. Giving you the confidence that your furry kid is well loved and taken care of. Cost is very reasonable and offer wide range of services. #barkinglifepetconcierge

    Unfortunately, my experience with Barking Life was VERY DISAPPOINTING…read more The day before an important trip, I contacted Barking Life for care for my two dogs. They quickly matched me with a sitter, and I paid over $250 upfront, completed all paperwork, and scheduled a meet-and-greet. The sitter spent about 1.5 hours with me, interacted well with my dogs, discussed their routines in detail, referenced future visits, and left with my apartment key and parking permit. At no point did she express any concerns. About an hour after she left, I received a call stating that the meet-and-greet "didn't go well" and that the booking was canceled. This was completely unexpected based on our interaction. What made the situation even more concerning was that the company initially seemed unaware that the sitter still had my apartment key and parking permit. Thankfully, another staff member personally retrieved and returned them more than two hours after the sitter had left with my belongings. To make matters worse, the cancellation occurred less than 12 hours before my trip, leaving me scrambling to find alternative care for my pets. Also, reunds typically take 7-10 business days to process for a service that was never provided. My issue is not that a sitter has the right to decline a booking. My issue is with the process. I would strongly recommend requiring a meet-and-greet before collecting full payment, or charging a small consultation fee until both parties agree to move forward. This would prevent customers from paying hundreds of dollars upfront only to have services canceled at the last minute. I also believe there should be clearer expectations regarding booking commitments. While emergencies, illness, or family matters are understandable reasons for canceling, none of those reasons were communicated in this situation. Customers should be able to rely on a booking once it has been accepted. Any concerns that may prevent a sitter from completing a service should be identified before payment is collected and final arrangements are made. Finally, I would encourage the company to be more cautious when accepting last-minute bookings. A cancellation less than 12 hours before departure can place customers in an extremely difficult position, especially after they have been encouraged to move forward with pet sitting instead of alternative arrangements. While I appreciate the employee who personally returned my belongings, the overall experience left me feeling unsupported during a time-sensitive situation when reliability mattered most.

    Irie Vibes

    Irie Vibes

    4.7
    (69 reviews)

    Update: from 5 to 3 stars. Organization and time management in regards to appointments appear to be…read morelacking greatly over the last 3 months or so. I experienced several occasions where a scheduled appointment would be changed at the eleventh hour. In January, I was notified around midnight that my cleaning for the next morning would not occur. In February, I was notified once again but my scheduled appointment was honored and he actually mentioned that he thought he was fired. Something I didn't give much thought to until March when I received a message that the appointment booked about 2 weeks in advanced would need to be changed due to a scheduling conflict. The notification of course came around 10pm. Less than 12 hours before the expected appointments time. I asked why and the response was that he did not see the calendar until now. I thought about this and realized there is a lack of accountability here and a growing trend of unprofessionalism I no longer wished to condone. I hope they are able to recover from whatever is the cause of this and wish them the best of luck.

    I liked Ronny, the owner of this company, but the man he brought to install the ceiling fan in our…read morenursery did a terrible job and left a teetering ceiling fan in a room where our baby is to sleep. After explaining my concerns to Ronny (I could see that the ceiling fan was shaking) he told me that the fan just needed to be balanced but he wasn't sure how much that would cost to do. He guaranteed that the fan was safe, however. I suspected that this was not the case, and so I called our electrician to come out. It was revealed that instead of securing the fan with a box, Ronny's man screwed the fan into a piece of wood with cabinet screws, leaving the fan in danger of falling out any time it was turned on. We are getting the problem fixed now, but I cannot recommend this company for anything electrical. I reached out to Ronny after he left to tell him of my disappointment, even asking if there was a job that he did really well that he could do so that he can try to give me better representation of his company so I can leave a better review. He told me he would have another of his technicians call me but that was over a week ago and I have not heard from them. At this point, time is up and I must review him based on the info at hand - a poor, unsafe and now expensive job indeed.

    EKs Extra Hands- Virtual Assistant - personalassistants - Updated August 2026

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