I bought my first shepherd from this breeder last May. I was impressed with her kennels; very clean. The dogs were well behaved. Saw the parents of the puppy. We signed a contract; spent a lot of money. The breeder, Carla, told me I could call with any questions. The contract said the puppy had been bred to screen against certain diseases and if there were health problems (serious) within the year, I could return her, with a replacement. She stated that if I did not want her, that she would appreciate I return her. I depended on this breeder to help me choose the right puppy, as much as possible. She was a beautiful, healthy puppy. The problem was the temperament. I had had several dogs in my life, some pedigrees, others mutts. This puppy, at almost 9 months, was the most dominant, neurotic and defiant dog I had ever had. I had started using a trainer for help, who was associated with this lady; had two dogs by her. She returned the dog for me. I didn't have the heart;;;very difficult. ANYWAY, my main complaint is that she never gave me a penny back, and gave the dog to this trainer, who found her a home. I do not feel this was FAIR. My husband and I are older and not working (she knew that). Also, this dog was not suitable for me, my lifestyle, even though she was walked, played with very often. This dog needed MUCH more than I could even begin to give her. This was a terrible match, but, she got her money! BEWARE read more