I have issues with severe childhood trauma and they were so great with me. Dr Malloy is a…read moresweetheart and has a very personable chairside manner and the hygienist, I think her name was Christine was amazing as well. Aspen doesn't hold a candle to Crow Valley. Thank you Christine and Dr Malloy. You treated this old lady very well and eased her fears nicely.

Patient be aware. Don't be fooled by the good reviews. This office actively campaigns for people to…read morepost good reviews. I have worked in the healthcare industry for over 30 years. I am extremely disappointed in the customer service of this dental office. I had numerous issues over the course of the one year I went there before switching. Dr. Malloy seemed caring and compassionate but his support staff were rude and unprofessional. I'm going to try and summarize without writing a book: 1. 1st appt insurance estimate for crown and night guard (I showed Dr Malloy at picture and he said he could make me the same one). I told hygienist I do not do fluoride when she asked me. No Fluoride was applied to my teeth. 2. One month later temp crown applied by dental assistant. She was inexperienced and made it too thin. I expressed my concerns during visit but she was confident she did it correctly. Front office staff told me I owed entire amount for crown and insisted I pay it that day ($1000ish). When I questioned it told me I reached my max insurance benefit. Explained that was impossible, was told I had to pay full amount. Would not investigate further and told me if I had an issue to call my dental insurance company. I called immediately and they confirmed the dental office made a mistake and they hadn't ran it through my insurance. I received a voicemail the next day from the dental office saying they had a glitch in their system and I would be credited but No apology for the mistake. 3. Temp crown crumbled after 12 hours and I wasn't even eating or chewing. 4. Had to go back for 2nd temp crown. This time the young dental hygienist had a more seasoned lady help her. 5. Also at the one month crown appt I was fitted for a night guard. 6. Night guard came in 4-6 weeks later, it was the wrong one. 7. Had to comeback to be re-scanned for the correct one. Waited another 4-6 weeks and this one was incorrect. 8. Received a voicemail from them saying that Dr. Malloy wants to make it right so they are not going to charge me for the night guard. 9. Went in a 3rd time to be re-scanned for the correct night guard and they credited me the $375 I had originally paid. 10. Waited 6-8 weeks, finally contacted them. Yep, night guard was in. When I went to pick it up the receptionist at the front told me I owed them $375. Mind you this is the same lady who I had the encounter with about the crown. Explained to her that it was supposed to be free. She left her desk went in back then came back and told me this night guard was way more expensive then the original one I was quoted for so I owe them. I asked how much more and she couldn't tell me. Then said are you ready to run your credit card. I paid it. 11. It was time for my second 6 month cleaning. The hygienist called me on Monday and asked if I could come on Tuesday instead of Thursday because her mom was having surgery. Okay I felt terrible but I couldn't change my schedule. It's highly unprofessional for her to call me and ask me that. If she needed the day off then they should have rescheduled me or moved me to another person. Her not being there for her mom's surgery shouldn't have been on my shoulders. 12. Went for my cleaning. It was very awkward. She ended up putting fluoride on my teeth without asking me and I was unaware of her doing this. She then proceeded to walk me up to the front and tell the same receptionist I owed for fluoride. It was $30ish and yes I paid it. At the point I was so over that place, it wasn't worth even saying anything. Needless to say I switched dentist. I am so glad I did. I know Crow Valley reads and responds to these so I surely hope you make some major changes in your customer service. Your front office people are the face of your business. They are the 1st and last person a customers sees. I was a paying customer and should have been treated with kindness and compassion. Everyone makes mistakes, it's how you handle them that makes all the difference! Start showing you value your customers!

All the staff is friendly and Dr. Rector is the best! She's professional and caring. She has…read moretreated me for an autoimmune disorder and she has extracted teeth with limited pain.

It is always a good visit there. They are efficient and know their stuff. You can trust that they…read moreknow what they are doing .

Quality service for years; we travel from nearby Chicago to get the best care we have experienced…read morein these elderly times, especially. When younger, we brought numerous friends and family healthcare workers who were amazed and happy with results: dentures, root canal, periodontal disease checkups, xrays, basic cavity filling repairs.....etc.

Dr Botsko is a great dentist. He has been saving my 72-year-old teeth for decades. He always takes…read moreme in at once when i have an emergency. His staff are helpful and knowledgeable. Best Dentist in the QC

Dr. Pogue and team are great. Convenient office off Middle Road and Belmont…read more The practice social distancing and wear masks. Veteran owned business, which another plus.

Dr. Pogue and his staff are amazing! so accommodating and I can tell he actually cares about his…read morepatients and his staff membera. ai highly recommend them !

First time there. No one said hi, my name is ____. Had to wait 45 minutes and no one cared…read more After the cleaning the hygenist poured something in my mouth and started swabbing around I asked what it was and she said flouride. I never use flouride because it breaks my mouth out in blisters. Then they billed me for it. My insurance does not cover flouride and they know that. They should be required to ask before doing this.

This place is a complete joke when it comes to their billing or accounting department. They kept…read moresending me a bill stating "balance forward", that was it. I told them to send me the details of the bill they were forwarding. They then resent the same bill stating "balance forward", again no details whatsoever. When I didn't pay they sent me to collections. Never been sent to collections...they are going to hurt my credit score because THEY can't come up with a detailed bill!!

*Very Thorough!…read more *Extremely Knowledgeable! *Explains Everything! *Excellent Care! *She is Phenomenal!

Muna is absolutely amazing. Her expertise far exceeds any other dentists in the area. She's capable…read moreof doing work that other dentists are not capable of, including working with cancer patients. If you're looking for a solid dentist that really knows her stuff, go to Muna. She also has an amazing personality and is a pleasure to be in the company of.