I've only had one brief experience with this computer repair store and it was on the whole a smooth…read moreexperience. The store is the usual IT experience, items for sales such as desktops, leads, cards and a plethora of accessories. I needed the services of someone with a better knowledge of IT than myself. I had a problem. My laptop had decided it didn't want to work. Admittedly it was approached four years, and for a laptop that's equivalent to our 65 year retirement age. I brought it down and explained my quandary. The staff were pretty such it was a problem with the battery itself and said they would have a look. Two days later and behold, it is reborn. One new battery and £40 later I am free to roam the coffee shops again. The experience was all positive. Staff were helpful and friendly and charged a fair amount for the check-up and new battery.

I'm pretty much surgically attached to my laptop, so when the hard drive died on me a few months…read moreago, I may as well have died with it. Thankfully, I took it into Prestige, mostly because of their location - I could drop it in and pick it up really easily before or after work. They knew pretty quickly that the hard-drive was fried (literally, parts of the PC were cooked!), and took it in to intensive care. It took a few days for them to ring me back to give me the good news, but they had replaced the hard drive and fixed a few other little niggles in the thing, I don't honestly know if the price I was charged was fair, having never had to take a computer to the doctors, but they did a good job. The laptop now works better than ever and I'll definitely be back to give it a check up in six months.

Mplex is a computer repair shop inside the Smithfield Market just at the edge of North Belfast. I…read morehave been here a lot of times because I am the worlds clumsiest man and have managed to drop/kick/spill water on every computer I've ever managed to have! The guys who work there are really, really helpful and always manage to fix any problems with my computer or die trying! Their prices are based on labour and parts supplied. They charge the parts to cost and the labour is always very reasonable. Its the type of place that's going to need people to return for their services so they don't want to annoy anyone or rip them off. I've had experiences with the larger chain store repair shops such as Tech Guys in PC world and it just doesn't compare for price and quality of service. Definitely recommended.

Lurking down this quiet corridor in Smithfield market is one of the better computer repair shops…read morearound. With computers being a bit of a 'dark science' for me I always felt a bit suspicious when in the past I was quoted certain amounts for repairs and replacement parts. Being baffled with jargon seemed to be the sales technique so it was with some trepidation I lugged my fried desktop down to them. The shop itself is quite big with a small 'internet area' for browsing etc and there was a fair selection of computers and accessories for sale. I basically wanted to see what could be salvaged off my hard drive and the guy said it would be a simple (woohoo) operation with no definite guaranteed outcome. A week later he rang me to say he'd got the hard drive out intact and I could simply pop it into my new desktop whenever I got one and the data should be there. Result especially as I thought I wouldn't be able to get the data off or would have to pay big money for an expensive salvage operation. Great service and very helpful, definitely worth the trip downtown. Pros: Clear talking jargon free staff. Cons: Not the easiest to find.

I do regret not being able to zero stars this behemoth…read more Atrocious service. We bought an iPad in Apple, Florida Mall two weeks ago. We only got to turn it on last Friday. It kept turning itself off and despite being fully powered up it said it was out of power. Simply it's clear it's not fit for purpose. We rolled up to Apple Belfast with a piece of crap not fit for purpose to be asked if we had made an appointment to see a technician. So my question was, are you having a laugh? If I went into any other business having bought something not fit for purpose we would get an apology and an immediate replacement but not Apple. Their approach was to make an appointment for us. Fortunately it was 30 minutes hence. It was 11:30am and I determined I'd give it an hour and leave to leave it to the credit card company to refund us. They sell us a piece of broken crap and keep us waiting to suit their procedures. Now there's a common expression in these parts 'arsin about'. This store had 3 or 4 staff just arsin about. Any one of them could simply have replaced the broken pad. At about noon we got a text to say our appointment was imminent but 20 more minutes would pass to get attention from Vivienne - a charmer who remained charming when I put to him that this was not a technical issue, rather it was simply a replacement and I had no intention of accepting a repair. He briefly ran a few tests and replaced the broken iPad which could have and should have been done within 5 minutes of our going in the door. Not wasting over an hour of our time. It's not disabled friendly either as the only seats are high rise stools.

I purchased iPhone 14 pro in October the phone has failed twice once replaced and then repaired,…read morewent to collect the phone today and advised the staff member I needed to see it working before I left the store, I was encouraged to use iCloud download and the staff member would see me in 15 minutes, he never returned and 45 minutes later I complained and another staff member had to restart the whole process again. Their attitude is unhelpful, they have a highly inflated view of themselves and their processes are not at all customer focussed. I was there for 1 hour 40 minutes, back to John Lewis I think. Apple need to carryout an audit on this store to get it back to an acceptable standard. I am very disappointed again with the iPhone 14 pro and the store.

Stevie helped me out in a time of need with a new phone purchased from the Apple store when they…read morecouldn't help further! Honestly can't express the professionalism of him and his Coworker on a Friday evening.

Must say these guys are brilliant , phone speaker stopped working and i went to iphix and shane got…read moremy speaker fixed literally within 30 mins fast repair service and very good prices thanks 10/10 to the iphix team lovely guys and i'm over the moon will highely recommend

Amazing service. Brought in my laptop on a Saturday at 10 am. Had a new OS installed and all my…read moredocs and pics restored by 1:30. Professional and friendly service. Willing to explain things to me 3x because I know nothing. Thank you for saving my work and my sanity!

Tied into a 2 yr contract that was never properly explained. Which then nearly tripled my phone…read morecharges from £15 to £42 monthly. The paperwork is fraudulently signed, that I ticked a box for 2yrs when I only spoke on the phone and agreed 12 months, never saw the paperwork until I asked for it. The signature isn't mine . So is this a legal document!!?? The manager is arrogant and treats you as if you are stupid, explaining all the jargon. Will stick to vodafone payg in future. Far better service at half the cost and would bend over backwards to keep your business. Stay away from this company or you will live to regret it.

I would not recommend using this company at all!…read more The paperwork you receive is illegible. Promised one thing over the phone yet the paperwork you will receive will not add up. There are hidden contract extensions that will be enforced without your knowledge and the staff seem far more concerned with their commissions than helping current customers or in fact being up front and honest.

Recently I broke my baby, my baby being my beautiful DSLR and although a little dubious to whether…read moreJessops could help, I brought it in anyway to see what could be done. The staff were brilliant. The guy was sensitive to my obviously crazy upset at the damage to an inanimate object and discussed with me my options for repair. He took it and sent it off, quoting a turnaround of 3 weeks. Within a week it was back, fixed, and they even put a new eye-bit (technical term obviously) on for free, and it was much cheaper than getting a replacement. The guys in here know their stuff and clearly have a passion for what they do and I'll be back in a heartbeat.

I was in here a while back looking to see if I could buy some extra camera memory. It was for a…read moreparticularly antiquated camera so I'd already drawn a blank at Dixons and a couple of other smaller computer stores. One of them helpfully recommended Jessop's as a kind've last resort so I trudged over here without much hope of a solution. The assistant was really helpful and he was able to tell me in no uncertain terms that this type of memory storage wasn't made any more and my best bet would be to try and get some 2nd hand on eBay. Not exactly the best out come but at least I got a bit of resolution. Pros: Very helpful staff. Cons: Smallish shop.

My iPhone lightning cable died! :-(…read more I couldn't charge my phone which was a travesty for me - I'm an iPhone addict. Plus I wasn't able to get to the city centre Apple Shop for a few days. Ordering online was an option but I needed it right NOW. My sister wisely and calmly suggested I try the electronics/computer shop in Queen's Students Union as it was close by. Thank goodness I did. SRL Electrics is a life saver - the guys in the shop are super. They showed me a range of lightning cables and allowed me to try them in store. I purchased an iWires lightning connector cable, which is slightly cheaper than the iPhone version and actually seems much better quality! It works brilliantly! Plus they come in different colours of red, blue and green - though sadly no pink. I'll definitely return to SRL Electrics again and this is due to the brilliant staff who kindly spent so much time explaining everything to technologically clueless me. They stock a full range of electrical items including TV's, washing machines, music playing devices, headphones, SIM cards, cables and batteries etc. Plus they also do PC and laptop repairs. I'll definitely be back.

Went into the Samsung store in Belfast with my phone, which has not been working properly for the…read morelast three weeks. Daniel looked at it and was able to fix it for me, had already visited two EE stores and got no satisfaction. Daniel was excellent with me and if had a problem again would not hesitate in calling into the store.

Been to the store twice and received excellent service each time. Very approachable engineers who…read morehave a friendly attitude and obvious willingness to help. It's not a sales store - it's dedicated to repair & customer assistance.

Housed in the same shop premises as East End Video, Inkside sell the cheapest printer cartridges…read morethat I have found for a while at £3.75 each, substitutes of course. They had the cartridge type that I needed though I couldn't tell you exactly how wide their range of inks is for all the different printers is but as they do specialise in cartridges, I would expect there to be a comprehensive supply and it's certainly worth a visit just for the price alone. There are also supplies of photographic paper in the shop too, which happens to be immaculately clean and pleasant. If you've done your ink purchase you can always, I suppose, turn round and look through the DVDs in the East End Video store as both businesses run under the same, very small, roof.

Really very pleasant , helpful guy runs this store. Its clean and tidy. Appears to sell non brand…read moreink carts and paper, and does inkjet and laser copy. There are canvasses on the wall so it would appear he also does photo to canvas transfer. I used it for laser copes and was cheap and good quality. The video store appears to no longer be a part of this shop.