Came same a day I called, gave notice when he was on the way, came around the estimated time given,…read moredid a thorough job and then some !!!! Two hard working dudes. Thanks Paul!

Excellent service. Called for pump out and it was completed that very day. Very good crew.read more

Very satisfied. I received a call when they were on the way, with eta. Arrived earlier which was…read moreappreciated. The gentleman were very polite and professional. I will definitely use there services again, and recommend to others.

They did well and took care of everything that needed to be taken care of. Keeping contact was a…read morelittle annoying when they decided to bypass me and speak to my realtor but it still got the job done so that's fine I guess but usually you want to talk to the person paying for the services. Either way, they did wonderful and we are appreciative.

Top notch professionals both Jake and Chris! They were quick to call us back, provided a…read morecompetitive quote, and consulted with us on some other septic work that had been previously done on our other home. When they came out to do the install for our septic, they work efficiently and thoroughly. These guys provided the best experience we have had with anyone and everyone that has provided us service at our property. I would definitely recommend them!

Marlins left my septic open after an inspection and refused cover it, costing me an additional $250…read moreto have someone else do it. They also wandered around my property without my permission and used a piece of sheet metal and wheelbarrow to cover it (again without my permission).

Amazing service. Great communication. From the office administrators to the field techs this…read morecompany is professional and they are experts in their field. We appreciate all that you do and will see you in a few years.

I called this morning and they were able to come out this afternoon. They completed the job they…read morewere called out for and an add on. Compentant and polite very knowledgeable about the process. Extremely helpful and professional.

Great customer service from scheduling appointment to service. Scheduler was able to get a crew out…read morethe next day. Email and text confirmation and communication prior to service and after with photo of tech, which is appreciated. Service techs wore shoe coverings and were respectful of the work space they were in. Great communication and clear expectation of cost for services. 10/10 recommend!

Called last night about my water heater going out. Immediate call from their on call plumber. Great…read moreservice. Called at first light from the office to schedule a replacement today. They should up early and had the whole thing done in less than 45 minutes. Extremely impressed with every aspect of this business. My wife and family will have ht water tonight easily. I whole heartedly recommend Thomas plumbing to everyone. I have used them at least 4 times and they never disappoint ever. Always early or on time and responsive to all our plumbing needs. This is our only plumber from here out. Thank you tremendously and keep up your business model and you all will have continued success.

We selected this company based on strong Google reviews and stated values…read more Unfortunately, our experience did not meet expectations. While an estimate was provided, when we asked standard clarification questions about fixture appearance and scope prior to installation--important since the work was for an elderly parent--the company declined to provide additional details or photos and stated they could not answer the questions. Clear communication and transparency are important to us when work is being done in a family member's home. Repeated misspelling of my name in correspondence also raised concerns about attention to detail. Due to these issues, we chose not to proceed. Others may have different experiences, but this was ours.

They went out to replace a water heater. After replacing both elements and thermostats there was…read morestill no hot water. Their conclusion was to replace the hot water heater which they were going to charge $$2500 to do. Which is a ridiculous price on a $400 water heater. Turns out, the problem was a bad breaker in the electrical panel. Once replaced, all is well. They should have determined that immediately. They even refused to give any kind of refund even though they didn't resolve the problem. Will never use them again! Prices are through the roof and they will not work with you to resolve a problem.

Prompt response to my quote request. Worked around my schedule to deliver the dumpster quickly and…read moreanswered all my questions about what I could and couldn't put in the dumpster. Great customer service and pricing! Highly recommended!!