This is one of the worst lunch experience that I ever had. The place is nice to have a beer or so, but don't have food there!
We were 30 people on Sunday to celebrate the birthday of a friend, so we decided to have a sunday roast at the place.
All the food was pre-selected 2 weeks in advance, so they knew what we were having. We started at 2.30pm, but some people didn't receive the food until 5pm.
I asked for: Mushrooms and pearl barley risotto with pesto and rocket. £8 pounds for a quite small plate. My surprise was to see that the risotto didn't have rice, they just replaced the rice with the pearl barley, (3 times cheaper).
So I told the waitress that there was not rice on the risotto. She replied with a "that was written on the menu". So I replied "The menu says "risotto" and risotto is an italian rice dish" but anyway, the plate didn't have any pesto or rocket at all....
At the end the waitress agreed to replace all the risotto plates with another item from the menu. I gave her the plate but she refused to take it back and told me that I could eat it, as an extra, or starter.... so I did, after all, everyone was really hungry and it was 3.30pm already.
I went to toilet and she come back to the table to replace the risotto for the other plate, my "risotto" was finished obviously.... and in a very despective way she told my friends
"Thank God he didn't like the risotto! he just clean the plate". ( I never told her I didn't like the pearl barley, I just said it was not a risotto, and we were waiting for such a long time that we shared the food)
In top of that another friend had a £12 beef roast and the meat was hard, dry and impossible to cut. She asked the same waitress for a bit of gravy, and the waitress come later with the gravy, and again, in a very rude and disrespectful way she put the sauce jag on the table, looking at her eyes and saying: "here is the gravy, all for you, enjoy it".
After that my friend was afraid of using it because she (we all) thought she spitted or did something with the gravy.
I am living round the corner of the place and is a shame but I will never come back there.
Bad food, worse service and expensive as hell.
Picture of the Mushrooms and Pearl Barley risotto with pesto and rocket.
https://www.dropbox.com/s/ldifuihv32c1bde/2013-12-01%2016.13.29.jpg read more