The only reason I even gave them one star is because the dishes, linens, silverware, and glassware…read moreare all of a nice quality and threy have a good selection to choose from. But they are HORRIBLE to their customers. Because they have a monopoly in Winston-Salem, they think they can add all sorts of additonal charges to their fees. They charged $588 "labor fee" PLUS an additional $200 "delivery fee" PLUS damages fees you never get back (even if the rentals are returned unbroken). That was for an event with around 100 place settings needed. The caterers were the ones who actually did the bulk of the "labor" at the venue- not the Party Reflections crew, yet Party Relfetions charged that huge labor fee. Michelle was terrible to work with. She charged a $294 "late fee" when we had submitted an order 6 weeks early but she neglected to process it for 4 weeks and only then said some of the dishes were unavailable. Interestingly, we also worked with the Party Reflections in Greensboro for an associated event and they did not charge any of those additional fees. That order was placed 10 days before the event. They did not charge "labor", "delivery" (to same venue) or "late fee". The rental items themselves were priced comparably between the two companies, so we could tell that the Greensboro location had not "absorbed" those fees anywhere else in the invoice. It was clear that the Winston-Salem Party Reflections and Michelle are taking advantage of their customers. I do NOT recommend them.

The folks are Hauser have been providing my family with our party rental needs for well over a…read moredecade! They are always super friendly, professional, and helpful! We can always count on them to have what we need and provide us excellent service. I just hosted the first big gathering at my home for my son's birthday party and everything looked great!! Can't wait until the next party so we can rent through them again! Keep up the great work guys.

I recomend this place! Rented the two slide castle for my 7yr olds birthday. I rented it from 10am…read moreto 5pm. I think the phone number for this place is the owners cell phone,so I thought I had called the wrong place at first. I told him what I wanted and he checked availability, sent me the deposit request and agreement through email. Super easy. He called the day before to confirm. Came at 9am to set up, and did everything himself. He was very nice and was done within 15-20min. He came a little after 5 and tore down and loaded everything himself. He made it very easy and was so very nice. I will absolutely rent from him again, and recomend his company.

Very unprofessional. I emailed back and forth with the company and they sent me a contract,…read morecancelled it then did the same thing when I had them correct the date. All of this without warning. They could at least give you a timeframe and set expectations. I have sent multiple emails, as well as tried to call multiple times to fix the issue and nothing. I will never attempt to do business with them again SUPER unprofessional.

Absolutely the worse customer service and follow up ever. Took 6 weeks of constant calling to get a…read moretent booked. No one ever called back. After continuing to call and follow up myself finally someone was sent to measure for a tent. Never heard back again... kept calling and saying we didn't have a contract and hadn't heard from anyone. The tent manager on the phone (again after we called him!) then said they didn't have the tent FOUR DAYS BEFORE OUR EVENT! The tent manager Tim was extremely rude and zero apologies when we asked why they couldn't just let us know so we could make other arrangements. Instead tried to blame me that we waited till the last minute to book so it's our fault. 2 months prior is not last minute. SAVE YOUR EVENT AND DO NOT USE THEM. If I could give negative stars I would.

This is the second time used Happy Rentz for an event. Everyone knows how stressful putting a…read morespecial event together can be. We had to add 9 more guests to our event at the last minute. I spoke with Teri and she was able to accommodate our needs without hesitating. The set up crew was very quick and organized and they were very nice to me when I was making was stressing out. They really helped make the whole process easy. I will definitely use them for all of my future events. Ray Baldorossi PresidentCEO, Softgolf

Would give them zero stars if I could. Rented a 10 X 30 tent for my wedding. The ceremony was at 2…read morePM. They wanted to pick up the tent at 5:30. I told them I wouldn't be finished with it so they charged me an extra $50 to keep the tent overnight. There was a terrible rainstorm and the support for the roof of the tent broke. The tent started to leak. I immediately took pictures and sent them to Maya and she never responded. We moved all the people and the tables into my garage and shortly there after the tent collapsed. I spoke with Maya the next morning when she came to pick up the tent and she told me she didn't see my response until 9:30 PM. I had sent it probably around six. She told me she had never tested the tent in a rain storm and she didn't know it wouldn't hold up. I told her I was unsatisfied and very upset the tent collapsed and could have injured my guests. She finally agreed to give me back $75 which was half the cost of the actual tent rental. The price I paid her included delivery, set up, the overnight fee, as well as the cost of the tent (over $500) In my opinion, the tent was never set up properly, because if the roof was pitched properly, the support should not have bent and the rain should've just rolled off the top of the tent. Maya took no responsibility for the fact that the tent failed, was not set up properly and my guests could have been hurt. She just provided one excuse after another.

From the owner: Black-owned company All Day Party Rental is based in Charlotte, North Carolina. We concentrate on…read morerenting out equipment for parties and events, including chairs, tables, tablecloths, decor pieces, and games. We also prioritize providing our consumers with high-quality services that reflect our dedication to them. Since we believe that life is worth celebrating, regardless of how big or little the event is, we have tailored our services to individuals who host and organize parties.

We have used them twice! Very polite and prompt! The bounce house and slide were very clean. When…read morethey take down the clean better than any company we have used! Highly recommend!

From the owner: Outstanding customer service is what you will receive when you book your next Inflatable/party…read morerental with us! We deliver, set up & take down. Our inflatables are NC State Inspected. Fast booking on our website! Family owned and operated. See you soon to inflate the fun!!

I planned my son party last minute and D cloud bounce party house was available they were Very…read moreefficient, and everything was done in a timely matter!!! Very clean and reasonable price.

D's is the BEST all around!…read more Everything we have ever rented has been clean, and looks brand new! They have the best customer service and they are so quick to respond and help make changes or recommendations! Delivery crew is always on time and professional! I can't say enough good things about them and we will be continuing to be repeat customers! Don't waste your time and money anywhere else, D's is your place!