I would give this store a 10 if I could. The staff is so friendly and love what they do. I came to Edwin Watts to seek sponsorships for two charity golf events I volunteer with. The team was delighted to help with these two events which benefit education in St Johns and Duval Counties. In particular, I would like to thank ALEX and BILLY for their help. It was a pleasure to visit this store and thanks again for the generous support and friendly help!! read more

The service at Edwin watts is fantastic!! I lost my 6 iron and they helped me replace it with almost the exact same club!! They also gave me an amazing deal on it. I go there for all my golf equipment, supplies and clothes. The whole team is amazing including bill the GM. read more

My 12 year old son and I went here yesterday because he needed a pitching wedge for tournaments. He is small for his age and we couldn't find one that he could use. Luckily Bill helped and found some parts in the back to make one on the house. My son is excited about his cool new club, thanks Bill! read more

My girlfriend lost a pitching wedge and needed a replacement. I brought her to Edwin Watts to look at wedges. I told her we could choose a pitching and lob wedge for her as a Christmas gift. She got to swing a sand wedge and a lob wedge, liked the feel and we were told the pitching wedge would have to be sent from another store and would arrive in a week or so. I said we would take the lob and the pitching wedge. This was a week ago and I was shopping near the E Watts and stopped in to see if the wedges were ready to go. The young guy (Garrett) that set this up was with another customer. I walked to the front counter to ask If the ordered wedge the lob wedge were in and ready to go. The manager could not find anything under my name and nothing was on hold in the back of the store. I was told I needed to wait for Garrett to finish with his client. I told the manager I had little confidence I given nothing is put aside with my name on it and my name is not in his system.... They are pushing me to the PGA Tour Shop. He said go ahead. So I left and purchased those clubs from a professional. read more

As a newbie to golf, we were so overwhelmed with all the options for clubs and how to get started. Then we met John S. He immediately made everything so much better. He listened to our goals, our budget, and our needs and provided us with options that fit all of them. We bought everything we needed well under our budget. Then, we went in to the swinging area and he checked to make sure the clubs were appropriate for us. What a wonderful experience. We will certainly return. As long as we don't get too frustrated by learning this new skill! read more

We are new to the area and thrilled to have found this Edwin Watts location in Jax Beach. My husband finally has the time to play golf but has struggled with his game - a lot of it to do with 20+ year old clubs. He's not looking to win any tournaments, just hang with the guys and play a respectable game. We were greeted by Bruce who was terrific! The technology he used to assess his drive was impressive. My husband then tested a couple of different drivers and could feel a big difference. Bruce was patient and very helpful in providing guidance about things to consider when purchasing new clubs and accessories. We bought a Callaway driver but did not purchase a set of irons (that my husband also tested) during that visit. Hubby noticed a marked improvement in his yardage when he played the next day with the new driver (+20-30 yards). I reached out to Bruce to inquire about purchasing the irons. He came in the next day - his day off - to make sure we were all set. Who does that?!? In a world where customer service has been a challenge lately, everyone we encountered in the store was awesome! They love what they do and it shows. Thank you from a grateful wife who will be back in for my own set soon! read more

My son and I were both in the market for new clubs. We went to the Edwin Watts at Jax Beach and were greeted by John Stump, Club Fitting Specialist. John was easy to work with, a knowledgeable professional. After a dozen strikes with my old 7-iron club, John displayed my club head speeds, ball speeds, shot dispersions, carry and total distances, and several other stats. By placing stickers on the club face, I could get feedback on when I toed, heeled or centered the ball on the club face. John used these stats to recommend shafts, club faces, stiffness, forgiveness, length enhancements. We tried at least 8-9 variations of manufacturers and checked stats each time. The results made it clear my best option for my age and swing. Then John worked with my son, a low-HC player. No surprise, his stats were off the chart compared to mine; and he had his set of irons tailored to fine tweeks of impact angle. Different players-different recommendations. Five Star review for John Stump and his team at Edwin Watts. read more

Bill and his staff are amazing. Patrick was also so helpful . There's no where else I'd go to buy golf equipment

unfortunately i purchased over $2500 dollars worth of merchandise here in the last 2 years and was planning on purchasing my son's set of clubs but i was very disappointed by the service snd experience i had after i purchased a set of Taylor Made irons where the 7 iron shaft broke and was told that the warranty expired and they didn't seem to give a crap and wanted to charge me to reshaft it at my expense. They could see how much merchandise i have purchased and i guess they don't care! I guess they lost my business forever. I won't buy a package of tees from them. read more

These guys are great. Advice, representation, courtesy and knowledge are top tier. Don was excellent in his explanation for what my needs were and I was more than happy to walk out with a nice deal on my wedge. Come see em! read more

They had a huge selection with many of different options of clubs to chose from. The workers there were awesome and very friendly. They helped me pick what was best for me. The prices were excellent. Would DEFINITELY recommend. 11/10 A++++ read more

Are you kidding me ???? These experts know what they're doing Been a while since having someone sell me clubs, a MUCH BETTER experience!! Do yourself a favor-go here read more

Always a pleasure to do business with Billy and team on a new set of sticks. First class service and expertise. Worked with Fernando this time around who was a true professional. Awesome experience. Thanks guys. read more

I highly recommend Edwin Watts. Ask for John Stump if you are interested in new clubs. He is the man!

1st visit was 5 stars, went to buy 3 wd, but ended up with 5wd after hitting several clubs. Ended up with 5wd and new golf shoes. Unfortunately on 2 following visits, I was ignored. Today there was one other customer and 4-5 employees chatting, no one even acknowledged me until I left with a "thanks for the help" comment. Sorry, but I expect a simple acknowledgment that I exist, which I'll forgive if everyone is busy, not just chatting amongst themselves. read more

Wow, these guys are great. I did my research (online and talking to knowledgeable players). I knew exactly what I wanted (Ping SFT fairway woods). They didn't have the shafts I needed but they ordered what I wanted and got them in within days. I took them to the course and within a week I knew they were all wrong. I went back to the store and they traded them out for what I needed (Ping Max fairway woods) at no charge. The new clubs are perfect. Thank you, Don, at the Jacksonville Beach store. read more

Don't waste your time. Staff was rude. I visited the store to return an item that I had purchased on line a few days before. Sales person lectured me about shopping on-line (btw the store's selection was horrible for women's golf bags). He reluctantly handled the transaction with a poor attitude. Even though this location is more convenient than others, I won't shop here again. Edwin Watts on US1 - now that is real customer service with a smile. read more

Asked them to re shaft a wedge with a vokey shaft. Went back three days later to pick it up and they had just put a random shaft on it. Different length than a standard vokey and different rifling on the shaft. No sticker of what kind of shaft it was at all. After i proved it wasn't a vokey, they offered to re shaft it again. The guys in the store seem extremely jaded and unhappy. For being the Edwin Watts in Ponte Vedra this place is kind of a joke. The biggest golf shop that close to Sawgrass should be a great store with a huge selection and nice employees. This store fails on all three accounts. Spend your money and time at the Phillips highway location instead. Much better on everything over there and huge selection. The PVB location should be completely overhauled. read more

I have been fitted a bunch of times through the years but yesterday I worked with John Stump at this location it was amazing. He took the time to get everything right, no pressure and generally was concerned that I was happy with my new irons. When I wanted more data he was able to review the detail I wanted to know. Ball flight, launch angle, decent angle, carry distance, swing speed, ball speed ... Truly a fun and educational experience. If I ever have a question I will drive the 35 miles to see him again. GREAT WORK TO THE ENTIRE TEAM AT EDWIN WATTS AND KEEP UP THE AMAZING CUSTOMER SERVICE!!!! read more

This place is one of the reasons people perceive golf people as snobs. I am a new player and still learning and I got a great deal on Callaway graphite clubs at Costco. I get that they are Chinese made and not the best set of clubs in the world but they are perfect for what I need and more than adequate. I got them regripped here and the guy checking me out asked me 5 different times "are these Callaways?" I said "yeah they're the cheap Costco version but yes". He then kept asking me over and over because he had never seen callaways like those before. I'm finally like "no, I put Callaway stickers on them". Meanwhile they have a guy at checkout wearing a "Welder style" plastic face protector without any mask at all which is going to do exactly zero besides protecting his face from blood spray. WTH read more

John Stump was really nice and helpful. He helped my wife with some really good advice on clubs and a new putter. Highly recommend stopping in to talk to John S if you have any questions. No pressure at all. Just good advice. read more

Had a wonderful experience buying my first set of clubs. John Stump assisted me, he helped me figure out what type of clubs would best suit my needs and explained what each club did. I really appreciate that he took the time to chat with me. He made me feel completely comfortable and valued as a customer, in-fact all of the staff did! Every employee was friendly and enthusiastic! I will 100% return to Edwin Watts for any and all of my future gold needs read more

I had read reviews about how well they fit clubs to players, but I honestly didn't think that they would do better than other golf stores I have experienced. The store carries a lot of new clubs as expected. They also have a wide selection of good used clubs. I was shopping for used as I am beyond the "age of club envy". John helped me with Ping, Titelist, TaylorMade, Wilson, and Callaway clubs. I ended up buying clubs that I would not have even considered and paid about 50% of the cost of new equipment. They take clubs in trade also - something to consider. Ask for John T. He works weekends and Mondays. He'll set you up right. Finally: They have a 90 day return policy. Who has that? I am a very happy customer. I bet you will be too. read more

I'm a fan of Edwin Watts. Somehow I live within 2 miles of one at both houses. I recently had an opportunity to visit this location at the beach. Nice large private parking lot so finding a spot shouldn't be an issue. Once inside you'll find a pretty casual atmosphere. The store is pretty well laid out so finding what you want is pretty easy. All of the latest gear and apparel the pros are using. Clubs, bags, shoes, hats, balls and more. You can get clubs re-gripped, try out new clubs, whatever you need to tune up your game or get ready for your next round. I scored a new hat and a glove. They were priced right and I got to use a $10 gift certificate I rec'd from a recent tournament. Checkout was a breeze and I was outta there in a skippy. Get in here and check these guys out! read more

Guys at Edwin watts really helped me out, had some expensive grips jammed on putters and they were able to not only get it off but save the grip and put it on a new one. They were stoked to help out too, I would've paid double I thought for sure I was going to lose the grip read more

I have been a golf professional in Jacksonville for 32 years. Today I stepped in Edwin Watts at Jacksonville Beach, I was greeted when I entered by several staff members all wearing masks. I was treated like a member of a Country Club. The General Manager, Bill, said hello another staff member regrouped my clubs so fast. Another full time employee recognized me while selling a driver spoke to me using name recognition. I teach golf and will continue to send my students to Edwin Watts for equipment because I know they will be completely satisfied like I was today. read more

Bill S. Did a great job of contacting the manufacturer of my irons and getting my damaged clubs replaced. Great guy!

I'm brand new to this sport with zero experience. I went ahead a took a few lessons with local pro instructor Nicky Martin, and when it was time to send me for a fitting for my first pair of clubs, he emphatically insisted that I head to see John Stump at Edwin Watts. I was apprehensive going in concerning what the experience would be like because I really didn't know what I should be looking for. John and the general manager Bill immediately made me feel extremely comfortable in what I thought a possible awkward experience. The level of knowledge John possesses is quickly apparent as we moved through different shaft and club head options, and he was able to provide some helpful tips to get me dialed in to clubs that will work for me now and in the future. It was a fantastic experience with the best care from staff. Even though I'm entirely green they made me feel right at home. Looking forward to the long and winding road of having fun playing this sport. read more

My 14 year old son caught golf fever! I was recommended to go to the pga superstore. I went there with the intent of buying a new set of clubs, a bag, tees, balls, a training apparatus, etc..... I guess they only like to work with seasoned golfers!! They wouldn't size him for clubs or for that point, even show us clubs!!! I guess they don't realize that 80% of golfers don't break 100( Tom Brady)!!! Went to a golf store to buy clubs, left empty handed!!!! As a last ditch effort, on the way home, stopped at Edwin Watts. They went out of their way to accommodate us!!!! Even though my son was nervous to use the simulator( he was worried he'd miss the net), the sales staff really worked with him and found a great set of clubs that fit him perfectly!!!! I was sooo happy I bought a new set of clubs!!! My son was so happy that he set his alarm for 6am to go golfing with his dad!!!! What almost turned out to be a disappointing day, turned to a proud dad week!! Thanks to the staff at Edwin Watts golf!!! read more

I stopped in to 'window shop'. I ended up leaving with a new rescue wood. Diana & John greeted me but didn't 'sell' me. They helpful and knowledgeable. John even took the stickers off. Seems like a small thing but its not read more

What a testament to customer service this place is. I was stressed about needing to get new grips put on with very short notice before a vacation. John picked up on my concern, and got my clubs done in what seemed like less than an hour despite it being late at the end of the day. It was clear he went out of his way to help me and that just means a lot. I told the GM about how much I appreciated John's effort and he was thrilled. These guys greet you with a warm welcome every time you come in without the overly salesy approach a lot of stores are guilty of. All around a great experience every time. read more

Very poor customer service. Gentleman working the register was rude the customer in front of me and then proceeded to be rude to me as well. I put the clubs down I was going to buy and walked out. Will not come back to this store. read more