I took my golf mk6 on thursday 20th july as requested for the emissions update, left the car in for…read moreroughly 2 hours. When I went back apparently the service was not carried out. I asked for paperwork or proof that it was not done before I left, but was not allowed any. Since friday the 21st what a "coincidence" that my car exhaust is blowing out white smoke and going into limp mode if I go over 60mph, it suddenly decelerates down to 20mph when I am driving to work via motoryway which could cause collision. The vehicle is also consuming more fuel than usual. When I get out of my car it has a burnt kind of smell. Having had the car 2 years I have never had any problems with the car, now there are 2 lights on the dashboard - emissions control lamp - glo plug engine management lamp I have since went back to edwin may on monday 31st july as my car seems no longer road worthy. The man at edwin may was very ignorant and did not want to deal with us. You do not want to accept responsibility or offer any gesture of good will. I have since raised a complaint with VW regarding this situation. Edwin May claim trust building measures yet break customers trust and will continue to do so. If the problem is not resolved I will be taking this further and save all evidence for legal proceedings. I will be raising it with trading standards, local news articles, bbc watchdog and contacting solicitor.

Purchase date: 8-12-2022…read more Car was service by Nissan on the 4-12-25. Went out of warranty 2 months ago and the clutch broke honestly I would understand if it had 100k+ miles on the meter but 22391 miles and this is what happened. I Called them and they explained that the car will be picked up by the RAC because anyone who is serviced by them get free recovery so I called the RAC as instructed and the car wasn't even registered with them so they wouldn't pick it up. Spoke with the dealer and they want to charge me £160 a hour to find the problem was told that this could take a few hours and then charge me time and parts so the bill could easily rack up. Honestly worse customer service is have ever received. this is the second car I purchase from them and I would recommend you avoid them only interested in getting your money then will leave you high and dry.

Nope. Not for me…read more Well, this certainly is the place that you want to go if you would like to be ignored, but when in the market for a car you generally would like some info on the cars they have in stock. Or am I asking too much?? On asking for details of a particular model, I was met with, ummm...ahhh I'm not really too sure about that you would need to ask someone else (who never appeared) I think they looked at me with suspicion when I had the nerve to ask about mileage, and what the engine size was....phew it must have taxed the brains somewhat. A big showroom, and a huge selection of vehicles but the sales staff are as dumb as a post.