I can't say enough good things about Dave Ramsey and his company. Service is top-notch, I always…read morehear back from them within 24 hours. I am not a "Ramsey sheeple" and also read from Suzie Orman, Kiyosaki, and non-guru finance writers. However, I credit my Dave Ramsey education during my teenage years as a pivotal moment in what has turned my life into a financial success. I have also attended many of his seminars. His daughter's new book, "Smart Money, Smart Kids" should be a staple in every household. Bravo, Dave and a Rachel, BRAVO!

Emily in the branch was kind and helpful. She answered all of the questions I had and assisted me…read morewith my transaction.

I have had my investments with Fidelity for over 26 years.. During that time, I have only…read more been to a Fidelity office three times. Once was in New York to deposit a check, the other two times were at the Franklin TN office. After my experience dealing with Luke at the front counter in Franklin, I am ready to close my account. I needed to go to the Fidelity office to wire money to Mexico since I am planning to purchase property there. During my first visit, Luke acted like it was a big inconvenience to send the wire. Given the difficulty he was having, I sensed he did not do this often. I returned two weeks later to send money to a different account in Mexico that I would use to purchase the property when it was time to close on the deal. Unfortunately, Luke was still working the counter. This time, he made several odd remarks like : "How many accounts do you have in Mexico". Then he asked what the money was used for because "people" questioned him after the transaction. I said that I told you the purpose during my last visit. Then I asked what he said. He responded "To help a friend in Mexico pay bills". At this point, I was very upset and said no, it was to purchase property. He said, "we'll I didn't remember because I do a lot of wire transfers".. Really, based on his lack of competence, I would say he doesn't do many. I have received far better customer service at banks where I carry a fraction of the amount I have with Fidelity. I see no point doing business with a company that treats its customers so rudely.

They are a scam at best and quite possibly a criminal enterprise. Do not send them your money…read more Their process is as follows: 1) Promise an exit, with a large upfront fee 2) String you along for 18 months or so of "we're waiting to hear back from the company, should be soon" 3) If you don't lose patience with them by then, they will eventually set you up for Phase 2 where they try to get more of your money. 4) They will tell you that they received a settlement offer from the timeshare company, but will only deliver it verbally, nothing in writing. 5) They will have you sign an agreement that they have satisfied their obligation to you in order to accept the supposed offer. They will then switch to wanting personal checks sent to an unverified address and to a contact that allegedly works for the timeshare company, but they will refuse to provide any direct communication from the timeshare company. Currently considering legal action and/or pursuing criminal charges against them.

Laughable experience. I filled out contact info and they called me immediately. I told them I was…read morenot interested because I had just read their reviews and the guy said "Can you name me any other company that does not have bad reviews?" LOL Unbelievable that that would be his response. I said "You have 2 star reviews and don't ever call me back!" What a low life company