Greedy bank just like the rest. I got my homeowners ins. down by $1,100.00 which should make my…read moremort.Pymt. $90.00 less a month. Didn't happen. asked for a escrow anylisis 3 times since January its now July and still nothing. When I called I got a excuse of Ohh were in the middle of a 60 day something B.S. have been paying on this loan for 5 years and only $20k has come off principle out of $1,400.00 a month. Being forced to pay a pmi or hud ins. on top of that. I used to pay my own taxes and insurance so not to get used by the bank but they wont allow it. Its their way to make interest on you're money and not you.

This was the easiest transaction ever. It seems like it only took two or three weeks for my rate…read moreterm refi. I only spoke to the loan officer maybe twice. We did correspond by email. Someone was alway available to answer my questions immediately. Best decision ever.

We originally decided to go with Mortgage Concierge because they had the best rates. Kyle was our…read morefirst point of contact and from there the process went pretty smoothly. Jennifer and Joe were always helpful, courteous, and quick to answer our questions. There was an issue that we found out about a few days before closing. It turned out that Mortgage Concierge bought points in order to secure the rate. By that time, we were basically backed into a corner because it was too late to apply for a mortgage somewhere else. They called and said that they will refund us the amount since it was their mistake and that the check will be sent out 15 days after closing. They ended up taking longer than 15 days and we kept calling them but never received a response. In the end, Kyle got in touch with us and refunded us the amount. He explained that they were closed for weeks due to the holiday season and ended up wiring us the money so it was faster. Overall I'm really satisfied with them and would definitely go through them again

I have closed 3 loans with Kyle and his team at MC. Two residential and one commercial. They have…read morethe best rates, and smoothest process for closing. Not sure what else you can ask for. The ability to do both commercial and residential was helpful as Ive found a lot of lenders don't do both (or a a minimum you deal with totally different people for each) - especially larger banks. My loan in 2010/2011 was especially difficult as I had recently started my own business and there was an IRS issue where a tax credit I had received was holding up all sorts of stuff. Kyle helped me get through it and closed - a few other lenders had said it was impossible.

This company works with 2 skilled attorneys to use the law in helping to repair your credit. I have…read moreseen a significant rise in my credit score since I engaged this company to help with my credit repair. I would recommend anyone with low credit to utilize this company to help raise their credit scores.

Jeff the business banker was just absolutely lovely to us. Gave us SO much information, allowed us…read moreto use his PC to access the gov business portal, and when the ultimate decision to close the account came- did so with grace and speed. He's a top notch banker and excellent in customer service. If every banker was like Jeff, life would be so much easier.

The manager here tried to sell us crap we didnt need. We signed up for an account here. She was the…read moreonly banker working and refused to listen to us when we asked her to check the box 'opt out' for some of the fees. I cant go into detail about this, but it's required by law to provide costomers an 'opt out' option, which they have. However, you need to be very forceful with these people since they use their "Im not from america and cant speak english too well' act. TO make things worse, Columbus is going through a huge problem with fraud, and thier ATM usually has a skimmer on it. (a skimmer is a person who gets people's credit/debit information by rigging an atm with a device. These are hard to figure out...RULE OF THUMB.....if you can wiggle the part that you put your card into, DONT USE IT!! Fraud people have a new way of stealing your account info and this atm gets alot of action from criminals useing this technique. If you wiggle it, and it moves or feels loose then dont use it. This divice fits inside an atm slot and it's not visiable to the normal eye; its made to be that way. SO if it wiggles or feels lose dont use it.