Have been a PNC customer for 15+ years but I am now preparing to change banks (and all my online banking activities - not something I relish doing but the time has come!) Have a money oarket and checking acct - usually carry a combined balance of $10,000+. Today I find a "calculated service charge D1" taken from my account. Had to call to find out what that was ... I have to average $20,000 in my combined accounts each month to avoid this fee. Never had it before but now it shows up! This in addition to the fact that PNC has greatly reduced the number of live bodies in my local branch so if I go there for something like a notarized signature I often cannot get one. The second closest branch has closed their drive through. So more charges, less services. I'll be a former customer as soon as I can set up a new account. read more