I rarely have much good to say about estate agents as I see them in the main as either dodgy, slimy…read moreor akin to second hand car salesmen. There is a but though...... My neighbour downstairs moved to Australia and was having problems letting his property here in Chiswick. He somehow managed to rope me into find another agent as the other company (green logo) was useless. Not having any real experience of letting I asked around and looked for any testimonials I could find online and the name Fletchers came up. I phoned then and can only speak highly of these guy's. James looked after the letting side and another couple of people came around to inspect and take pictures etc. They were professional, always came when they said they were coming, were flexible to suit my needs and informed me exactly of what needed to happen to get the place rented asap. After minor refurbishment works, James organised some letting and before long it was let out for 12 months at about the money that we required. Well done to Fletchers, keep up the good work. All o.k. in terms of a rating - it should be a four if not more but they are Estate Agents !!

I rented a property through Fletcher Estates once, and found the whole experience to be very…read moreaverage. They were quick to take my deposit, but much less enthusiastic about rectifying any issues, and instead always referring me to the "owner". Whenever I phoned, the staff had a nasty habit of screening calls for each other by always saying the person I wanted to speak to was "out" and asking instead to take a message - although they always magically appeared within seconds upon finding out I was phoning about a payment or something else they wanted from me. Before the lease ended, I was sent a letter informing me of a rent increase of £20/week in order to stay in the property. I queried this with the owner, and he denied asking for any increase. Maybe he was lying, maybe Fletchers wouldn't have told him and would have just kept the difference. I declined to renew, and when the lease was over they charged me for a check-out report (this had been agreed when the tenancy commenced), but they were sneaky by not specifying any price for the service. I suspect they made up a figure much higher than what it actually cost them. Whilst there's nothing I can single out that was very wrong with Fletchers, I wouldn't use them again to lease or sell a property, nor would I recommend them to anyone.

Worked wonders with finding me my flat in Brixton! Great friendly staff and an easy no hassle…read moreprocess. (Which is something we all like when looking for a place) :)

I sold my last two properties through Keating Estates and was delighted with their service. Shane…read morewas very helpful and kept us informed daily throughout the purchase. I wouldn't use another agent in the Clapham & Brixton Area.

Useful services, not the biggest agency in London of course but good nevertheless.I thought it was…read morea good service when i used them to help me find a new flat when my old tenancy ran out. They offer the following:- Residential Sales Residential Lettings Commercial International Properties Financial Services Surveying Conveyancing Land & New Homes House Doctor I didnt know what the House Dcotor thing was but they also have that advertised on their leaflets. When i asked i was told by the manager- you know that show with Anne Maurice on channel 5?- uts nothing like that!! But basically they give a few tips on changing the way your property looks in order to help it sell. Some agents are not frank but these guys are- if you have a mirror ball on your ceiling they'll tell you to get rid of it! Good advice! Also some agencies in London are a tad snoooty and these guys are very down to earth. Recommended!

Gibson Honey were our agents in selling my mother's house when she downsized. Without exception I…read morefound them to be approachable and professional throughout the process, always responding quickly to emails and phone calls, offering sound advice and guidance as necessary. Kevin's personal attention to the sale meant that communication was always excellent, and he never hesitated to work late/at weekends/over holidays advocating for us to ensure that our sale progressed. I live in the US and Kevin dealt with issues of communication and time difference without complaint. I would have no hesitation recommending him to others, and would certainly use him again in the future.

I hate looking for properties, and have not had the best experiences with estate agents. When I…read morecame across DA, I was enormously impressed by the organisation, honesty and efficiency they exhibited, from first walking through the door to moving in and beyond. I recommend them unreservedly.

I don't usually write reviews but thought I had to as they were so great, I had previous bad…read moreexperience with 2 other so called large estate agents in the area and was starting to think that all agents are the same. They are NOT!!! From the moment the branch manager Tony came round he put me at ease and assured me they would work hard and do their best to get me a good price. They email all appointments and then the day after the viewings you receive another email with HONEST feedback. Tony sold my house within 2 days and achieved over asking price, I moved a couple of weeks ago and things were really smooth proving if you choose an estate agent that knows the market and the area (Tony has lived in the area all his life) things do not have to be difficult. I have recommended Tony and Daniels to all my old neighbours and friends. Thanks to all the team at Daniels Mrs Cobbern

I found a great estate agents in kensal rise - these guys are professional and prompt! I have…read morealready recommended them to my friends :)

Not your typical estate agents - hurrah! professional and a pleasure to do business with. I was a…read moretenant of theirs for three years, and then bought a flat through them and they we by far the best estate agent I have ever dealt with.

I've not had much experience with estate agents having had a lovely landlord at university and…read morelived with my parents before that but I had heard all the stories, the astronomical fees, the flats that looked amazing but were actually rat-infested, the weird slimey tactics. I was absolutely expecting the worst when I started flat hunting in London and I came across a few horrors but Michael Naik have been great. They didn't try to push us towards places that were over our price range or pressure us into saying yes to the place we eventually found, their fees were minimal and, as they are a letting agent, we just email or phone them with any problems and they send someone right away to fix it. And there were no nasty hidden surprises in the flat.

I had been searching for a property in and around Stoke newington for two months - having no luck,…read morethen i came across Michael Naik estate agents and registered, i was told the market was quiet, but that they would get back to me 'ASAP' if anything became available. The next day i received and e-mail suggesting i view a property. - I did and i loved it! Just waiting for all paperwork to be completed now and i'll be on my way! Overall i was very impressed with their quality of service and would definitely recommend. Thumbs up!

Have been a tenant for this this agency for over 2 years and have never found them anything other…read morethan responsive and timely in all their dealings. They are friendly and helpful, and what makes a big difference from the High Street agencies is that they view the tenant as a person not a commision cheque. Highly recomended.