Our mother lives at Riverside Oxford Memory Care. The staff here is so wonderful and mom loves it…read morethere and loves everyone that helps take care of her. We picked her up this weekend to take her out for the morning and she looked beautiful and was ready to go. Thank you for giving us such peace of mind!

My grandfather is a resident in their memory care center, and I'll admit that I didn't really know…read morewhat to expect walking in. My mind immediately went to horror-movie scenes. Fortunately, my worries were completely unfounded. I came in at lunch, and chatted with the staff for a bit. They all seemed intelligent, compassionate, and helpful - they knew my grandmother (who was also visiting), greeted her by name, and were happy to see her. We went through the access-controlled door, and the residents seemed happy. The center was carpeted, there were plenty of seats people were sitting on, reading, talking with friends, etc. My grandfather was far more well-kempt than he ever was at home, and seemed in good spirits. I also loved that outside of every room, there were shadowboxes of information and memorabilia about each resident. It helps humanize each resident, even if they have advanced dementia, and I appreciated that. The staff and visitors should never forget that they're caring for engineers, doctors, soldiers, teachers, etc. Yelp's rating system says that 5 starts is "as good as it gets." I don't know if that's true here, because I don't have the experience necessary to compare. However, if you're looking for a memory care center for a loved one, be sure to check out Riverside.

This place is absolutely incredible. Daniel Collins, the Senior Lifestyle Counselor, was there 24/7…read moreto answer all of our questions and guide us through the process. We never felt any pressure and was patient with all of our questions and worked with our schedule to tour Discovery Village and explain what would need to be done and what to expect if we chose this facility for mom. When residents approach you and tell you how happy they are, that is a very good sign. The staff is super friendly. I was able to observe how they are respectful and gentle when they speak to the residents, and how the residents engage with them in a positive manner. No anger or resentment, but dignity, kindness and respect that is reciprocal between residents and staff. The facility is more like a hotel and very cozy. I've never seen anything like it. The table at the dining hall that mom is assigned to seats 4 and the other ladies I met at her table are very friendly and just took mom under their wing like she was their sister. My brother and I are just simply blown away. I've called to check on mom every day since we moved her in and she very happy and I cannot express how comforting that is to our family. This place is just amazing.

Beautiful facility! The staff are kind and attentive. The food is delicious and there are many fun…read moreactivities for the residents to get involved with daily. I highly recommend!

This place conducts daily elder abuse/neglect and constantly violates HIPPA regulations by mixing…read moretheir patients medications or purposely giving their elders the wrong mediation. My mother is a resident in their care and they've destroyed phone charger cords (of which I bought or of my own money), stole hair care products from her (that were gifted from friends and family strictly for her), and constantly give her the wrong medications without water (every single day). And if the patient needs to be transferred to another location or new rehabilitation facility, they will mistreat that patient everyday until the patient leaves. DO NOT SEND YOUR FAMILY MEMBERS HERE!!!! THIS PLACE IS A LAWSUIT WAITING TO HAPPEN!!!

These are always the hardest reviews. You know places no one wants to go to. Think about it do you…read morelook forward to going to a assistant living nursing home? Maybe having a family member their could be stressful You Think? With the growing aging population you have plenty of choices and of course its going break down to what your willing to spend or do. Our family decided the location and price was acceptable here and we were close to visit daily to be with them. This was in 2019. Of course with Covid came many challenges the FIL has dementia and MIL can barely get around but the care has been extremely helpful and above anything we could do on our own. We send staff come and go in hasn't been easy for them and the ones that remain are real hero's to us. We see them weekly and there has never been any issues to report, other family members visit different days we have camera installed and everything goes like clockwork for us. I am here this morning and I saw the negative rating and just wanted to make sure this wasn't the case for everyone. Watching someone decline in health is hard it's even harder to make the time and effort to do it yourself in a pandemic. We are grateful for the staff and Legend Oaks for the care of our Family.

Zero or negative stars would be more appropriate! This place is absolutely terrible! They were…read morehorrible to my father in law. I honestly cannot believe it's legal for people to treat people the way he was treated! This place should be closed down. I wouldn't wish this place on my worst enemy. Elderly people should be handled a certain way. My father in law wasn't given correct meds or kept on oxygen like he was supposed to be and almost died. He was rushed to the hospital from there and no one told us. He passed out cause he was supposed to be on oxygen 24/7 & he was not. They wouldn't even give him cold ice water at one point. I could go on about what happened in his short time there. If you're wanting to kill your loved one, go ahead and send them to Remarkable. The only thing remarkable is that they haven't been shut down yet!!!!!!

This is a sweet living environment for the elderly who need special care and attention. The people…read morehere are wonderful, the building is clean and very welcoming to those who reside inside . I'm actually taking a CNA class here so I've been observing how everything works everyone here is very caring , wonderful place to be. Safe haven

Bristol Park from top to top- because there is NO bottom here!!! From the amazing Sales Rep Jen…read moreJones and Director Kristee to each and every single aid wish I knew all their names but alas I do not. Tina F, Jack, Brittany, Mai, Aria are all amazing and caring! Med techs also rock! Christopher, Mariah, Jose, Tiffany, Joanne, and, of course, coordinators Adrienne, Tanisha, and Natalie! The front desk- Teawanna who spent over an hour trying to help get our mother's television up and going for her move in day-and Alfred and Anthony who repair and help with things that need to get done. There are no words to express the love shown by every single person who works at Bristol. After moving our mom from another facility where she had been for over 17 years, we have the experience necessary to tell anyone that Bristol is a God given and welcome respite for our mom. You know when the facility is a great place when volunteers continue to come even after their loved ones have transitioned to Heaven. No question about it - Bristol is where God chose for our mom! Thank you, Lord! Bristol is a blessing for our family!!

I am thrilled my father is living here. From the receptionist, who is clearly overworked and still…read moredoes a fantastic job, to the admin Jennifer whose put this team together, to the nurse Adrienne who goes above and beyond to accommodate our cries for help, to the in-house nurse practitioner who actually cares about her patients, to the hands on Resident Attendants like Christopher & Tiffany who show up with smiles on their faces armed with the skills needed to handle whatever needs to be done efficiently, to the med-tech Mariah whom I believe listened to what I was saying and likely saved my dad's life because she cared enough to use that information and got him the help he needed right away. Thanks to the entire staff, I haven't learned all their names yet, for your smiling faces and selfless attitudes. My dad even likes the chef, and the food. Great job Bristol Park at Eagle Mountain!

This is the worst place to put a love one. Admin and the RN supervisor as well as aids are very…read moreunprofessional. The food is horrible CNAs are disrespectful and rude and do not care for their patients. If you go to complain with admin or the so called RN they blow smoke up your butt. Residents have fallen. My mother in law fell last thanks giving they put her back in bed without accessing her. Turns out she broke her pelvic bone and a cut on her elbow where you could see the bone.

If you care about your loved ones, at all, Do NOT have them moved to "The Lodge of Saginaw Health &…read moreWellness"!!! They treated our family member horribly, so much so, she had bruises on her arms from being manhandled, basic and primary needs were NOT met, and she was ignored. Whenever someone did tend to her, she was treated with snarky comments and attitudes, which was witnessed by others. Food was so bad, she lost quite a few pounds (which she couldn't afford to lose) while in that pit for four days. Fortunately, we were able to move her to Green Valley on Rufe Snow, but even that process was difficult. The person in charge of forwarding the paperwork kept stating it was sent to G.V.. However, it wasn't sent until the following day, after countless requests!

Wonderful place and amazing staff! Love that they have events for the residents. They have so many…read moreamenities.

The property is less than a year old with no hope in sight. The grounds are never kept. Hit or miss…read moreif you can take your dog into the overgrown dog park. WEEDS have overcome most of the young plants. A little water and mulch would have gone a long ways of the survival. A newly planted tree became uprooted. instead of calling the company they relied on residents and a rope. Speaking of trees, resident have taken chain saw to trees for the fire pit. We were promised pool furniture for MEMORIAL DAY WEEKEND. We should have asked, which year? I watched a lower level apartment poolside window broken for two months before I noticed it fixed.