I've ordered from here for loved ones several times and I always miss the free birthday gift (and 3rd order gift). But I finally got the 6 strawberry free gift today and the lady was so sweet - really made my whole day! I mentioned to her I'm gonna give it to my son for Valentine's Day and then she came out with an extra one said this one's for yourself. It was very fresh and a nice treat. read more

I needed a quick pick me up for a family member and was a little skeptical of their "delivery in an hour" options. Nevertheless, I went with it and couldn't have been happier. They delivered the arrangement within the hour and it looked fantastic! read more

The quality of the fruit was awful! It seemed like it was previously frozen. When I received the basket the fruit was so soggy we couldn't even eat it. I threw most of it away. But it looked pretty until you tried to eat it. It was just awful and very disappointing since it was sent to us for our anniversary from our kids and it was expensive. The store did nothing to make this right after I immediately called to let them know how awful it was. read more

Great bday gift for my sister she loved it. Was on time and delicious. She wanted a bigger basket read more

Edible Arrangements - Sister loved the fruit - Chocolatiers & Shops Near Me - Pittsburgh, Pennsylvania

DO NOT USE THIS STORE! Friends sent me a fruit arrangement for my birthday. Driver did not make contact with me to ensure someone was home. They left the arrangement on my porch in below freezing temperatures! The fruit was frozen solid! Numerous calls for the money to be refunded were ignored. They finally agreed to deliver a new arrangement as long as we paid a $10 delivery fee! I have used this site numerous times in the past. They have lost my business! read more

I ordered a fruit tray to bring to a party, I had to drive almost an hour to pick it up because they wouldn't deliver. The fruit was already turning brown, and it was dry and had no flavor. I was embarrassed to present it at the party, but it was too late to order another fruit tray. Awful service and quality. read more

My boyfriend tried to order me fruits and cookies from this store but one of the guys working there called around 12:00 pm to ask if he had to delivery it today..YES ISNT THAT WHAT SAME DAY DELIVERY MEANS???? My boyfriend told the guy that he wants them to be delivered today so the guy on the phone said okay. But it's 6:31 pm now and they still haven't been delivered. Extremely unprofessional. We order way in advance before they closed but the guy on the phone wanted to be lazy and not deliver our order because he had already made a delivery in my area. What does that have to do with my order? That was just poor planning on their part. Extremely upset since they charge so much for fruits but can't even deliver. read more

We ordered the anniversary tray for dear friends. The tray didn't fit together. The strawberries were over ripe and under covered with chocolate. The service was poor. We were incredibly disappointed. It was honestly embarrassing to present to the couple. read more

I am very disappointed. I placed a Valentines Day order for my mother on January 27,2023 for delivery on 2/14/23 and it still has not arrived as of 2/17/2023. I tried calling the store on 2/15, 2/16 and 2/17 and could not get anyone to answer. Sales add then went to voicemail. Left messages no answers. I also did online tracking it still says "Arranging Your Order Now". I did the online contact on 2/16/23 No answer. I understand they may have been busy on 2/14/23, but I would have expected that my order would be delivered no more than a day late. The worst is not being able to get ahold of anyone. I would have understood if I waited till the last minute to order. to add insult to injury they billed my credit card on 1/27/23. A good company can have an issue. But, the measure of a company is how they react when there is a problem. A fast reply can show a company is great. No answer indicates the company DOES NOT CARE about their customers. read more

Birthday present arrived in a cooler bag with a balloon. Perfectly chilled fresh fruit, so good juicy.

I wrote a review yesterday and it mysteriously was deleted. Yea... I had a delivery last Friday 12/9/16. It was delivered timely however without a card that I wrote. Doesn't seem bad, huh... I emailed this store and told them what happened. After several hours, this store apparently called the party that i had delivered the arrangement to only to tell them that a woman named "DIXIE" sent the arrangement to them. Problem --- I'm not Dixie. It sounds kinda funny but what if that party that I sent the arrangement to had a person named Dixie in their life. That's not funny at all. How did they get the phone number to call this party? What'd they do? Look it up? I only gave my phone number on the order This store didn't even have the decency to call me, email me, or anything.. Such bad customer service. I Will Never Ever Use This Service and neither Will My family!!! read more

I love Edible Arrangements! This is the location I use the most and they've never disappointed me. The staff no matter who you get is friendly and helpful. They always have samples out for choosing and other smaller arrangements for purchase. The in store environment is always clean. I have had a delivery from them before and they truly care about your purchase. They called me and I let them know I was on my way home so they could leave it. My box of 12 strawberries was left inside a "cooler" bag, i thought that was nice they did that extra step, it may be standard but it shows they care about you enjoying what was bought for you. read more

Edible Arrangements - The case - yum - Chocolatiers & Shops Near Me - Pittsburgh, Pennsylvania

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Horrible service. Ordered and paid for same day delivery for our anniversary. Items were marked delivered around 1130 and were not. Called the store and was told the driver made a mistake and items were not delivered and would be in 2 hours. Called again 3 hours later as items were not delivered still and was told he will be there within the hour. Well then that hour passed and no items. Called at 430 to see where the driver was and store was already closed down for the day when hours say until 5. Called corporate and they called the store and also said they didn't answer and are supposed to be open until 5. Will not be ordering from this store again. read more

Love this company. I've used it throughout the United States and never encountered a problem. They'll even keep addresses of your close relatives when you send them frequent "arrangements." Excellent text message services to keep you informed about special sales. read more

Ordered an arrangement for a friends birthday days before it was to get delivered. The day of her birthday the arrangement is suppose to go to her work, I call at 2pm and was told it would be on a truck in the next few minutes. 2 hours later I get a call saying it will not get there, wasn't even on a truck at this point. This is now the 3rd time an arrangement was messed up. Don't waste your money on something that may or may not get there and then they won't even do anything except cancel the order. read more

This is my "go to" gift when I want to bring a smile to someone (sometimes myself) The fruit is always fresh and the arrangements are always beautiful! read more

I had the best experience with this store! This was the perfect gift for my mom! She was delighted to receive the chocolate covered strawberries! Thank you for making Valentines Day a awesome day for her! read more

GREAT, ....BUT.....The arrangement was great (Cookies shaped like different types of balls), made it here for his birthday and was beautiful, but the main cookie said "Bounce Back Soon." It was good that he's only four and too young to read it, but it would have mattered if it went to someone who could!!! We are still enjoying it and everything else was super! read more

The chocolate covered strawberries are the best! Perfect for Valentine's Day or any day for that matter. A little pricey for everyday purchase but never a disappointment for a special occassion. Fruit is always fresh, staff always been friendly. I would definitely recommend edible arrangements as a healthier alternative for any occassion. read more

I was calling to inquire about delivery to a certain area that was not represented on the site. The woman who answered the phone acted like I was inconviencing her with my silly questions. I was also told that they don't deliver to certain areas during holiday weeks. Isn't that the whole point of ordering one of the arrangements? I won't be calling back and ordering from this store ever. read more

From out of town and wanted to surprise a friend going through a tough time. It took just a few minutes to order, even with a special and goofy note. The girl on the phone was pleasant and sweet, and very quick, which is nice. My friend was so excited to receive the basket. She said they were the best strawberries she ever had--couldn't stop raving about them! Thanks again! read more

Delicious, quick and always friendly! Whenever I stop in I'm always greeted with a smile and even a sample! read more

Edible Arrangements - Fresh fruits salads, parfaits and sundaes! Yum! - Chocolatiers & Shops Near Me - Pittsburgh, Pennsylvania

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The main website had inaccurate information posted and part of the arrangement had been discontinued. I did not know this before making the purchase. The local store was accommodating and made a substitution with my approval. read more

I have ordered a couple different arrangements from the Mt. Lebanon location and they have been fantastic! Friends and family always enjoy everything they have received! The customer service at this location is top notch! read more

Fruit was fresh and arrangement was great!

recently receiced an arrangement from here as a gift for my husbands birthday. they used kale as a decorative filler, this made all of the fruit taste like kale and made it inediable. i have sent and received these before and have never received one with kale.. so if you order make sure no kale!!! read more

I have used Edible Arrangements several times in the past and just this past week they do a great job and get it right the first time!

Great customer service and always willing to help! My mom wasn't home at the time of the delivery and instead of just leaving, they were kind enough to call a couple different times to reschedule another re delivery. They weren't able to reach her for a couple days but instead of it seeming like an inconvenience they remade a new one and took it right back out as soon as she called! I will continue to use them for all my gift giving needs! read more

I placed an order day before I needed it. On top of that, I called and they said order is not scheduled to be delivered until late afternoon. I needed it to be delivered before noon and they accommodated me!!! Super nice and friendly staff. A+++ read more