I received a delicious and beautiful bouquet of fruit dipped in chocolate following my surgery. It was the perfect gift that put a smile on my face and helped me get through the day. The store called to ensure I would be home and the arrangement was handed to me by a sweet lady that had the biggest smile. I can't say enough about how this made my day. read more

Edible Arrangements - Yummy fruit and chocolate bouquet - Gift Shops Near Me - Fort Mill, South Carolina

Please do not order from this location!!! They lose packages and mark delivered however I have a ring doorbell with timestamps and there was NO delivery made. I contacted the store after the time they stated it would be delivered by, no one responded so I contacted the store again the next day and they reported it was delivered and nothing they could do. They wouldn't provide me with a managers name to discuss the issue after advising no one rung my doorbell or approached my door. They had the delivery marked at 5:45 PRIOR to it being 5:45PM. read more

No option for zero- delivery waited less than two minutes at door- left without delivery then charged a $20 reschedule/delivery fee- items delivered were subpar-way over priced Note: had I not called to reschedule, it would still be undelivered DO NOT ORDER FROM HERE read more

Amazing great job fresh and super caring people to work with they called to be sure someone would be home

I wish I could leave 0 stars. This location is absolutely terrible. As a long time customer of Edible Arrangements, I will never order from this location again. I ordered for a Friday delivery to a doctor's office well over 24 hours in advance, not realizing that doctor office actually closed early on Fridays. So I actually called them Friday 1st thing in the morning, even dialing before opening time, requesting help. Their drivers don't come in until noon, when the office closed. They did not try to help me in anyway, a refund was not an option as this was a gift of thanks for a successful surgery on my son! I had to drive 45 minutes EACH WAY, get in trouble at work by missing a meeting when the store location was less than 10 mins from the location of delivery. NO ONE would help me, the manager couldn't make an exception to deliver the package themself!!?? I would have paid double my order for delivery costs and my order was well over $100. They don't care about you as a customer or why and how you are delivering their product and service. I had a terrible experience recently and do not recommend this location to anyone. read more

I wish I could leave 0 stars. After speaking to FOUR employees and being told they're too busy to fix it (since 9:24 am today..) and having Teo of them spending more time chastising me for being (and I mean this) moderately upset- I used to handle escalations so barely upset*..... Rotten strawberries on Valentines Day.... Mt kindergartener ate them and told me it was 'weird' before I checked... FOUR calls and NO RESOLUTION..... read more

Terrible, Terrible experience. My husband ordered these for our Anniversary, to be delivered to my work. I work at a school so they needed to be delivered before 3 ( you would think seeing the address as a school they would know this). My husband called at 2 to check the status and they told him they were on the way. at 2:56 they arrived... wow.... The brownie they delivered was rock solid and terrible I threw it away, the strawberries were mushy and gross by the next day.. I talked to I guess the manager (Christina) and she has the WORST customer service ever! She is RUDE, not professional and basically called me liar. My husband spent $80 on this, and it was awful! Whatever you do, don't us this place. I Edit: The I assume manager told me to stop emailing her?!? This place is terrible. I will be contacting the BBB read more

Edible arrangements took my order over the phone and had it ready within a half hr to forty minutes! My guest was happily satisfied! All fresh at its best! Thank You! read more

Buyer beware. Oh gosh. I received an arrangement for a gift. It arrived mid-day. I immediately opened it and tried an apple slice which was very good. I repackaged it as instructed and refrigerated the rest immediately to show my husband the next morning, as he was out of town. When we opened it the next morning, I noticed a moldy strawberry. I took it out, hoping it was a fluke. Repackaged it again as directed. Well, by the time we got it out that afternoon, it was apparent it was already going downhill fast!! I pulled out more unacceptable strawberries and we ate more of the apples and pineapple, which were the only fruits that were really fresh. By Saturday morning, less than 48 hours after delivery, the "bouquet" was a dripping, moldy mess to be honest. We just tossed the rest. Knowing this was likely an expensive gift I went to the Edible Arrangements site to see how long they say they should last. I could find nothing. So I just googled the same phrase and found a link back to the EA site (must be buried in there) saying that arrangements are expected to be consumed in 24 hours!! Seriously?!?! These are large, expensive arrangements. How can you finish one in 24 hours? That's the shelf life? Additionally, the attached care instructions do not say that (I've attached the pic). I understand that fruit is perishable. I would also expect that a business built upon fruit would have access to the freshest fruit possible. If using excellent berries to begin with, they should not be fuzzy in 24 hours. Although the chocolate apples and chocolate pineapples were delicious, the rest of the fruit (cantaloupe, strawberries and grapes) I just cannot recommend. And certainly don't buy one of these for someone if you don't think they can consume it in 24 hours because once you see it decomposing, your stomach will turn. read more

Edible Arrangements - Instructions on arrangement. - Gift Shops Near Me - Fort Mill, South Carolina

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My boyfriend ordered me a basket a few weeks ago (late review I know) and when it came unfortunately the strawberries were molded. Unfortunately I had to make the call the the store and tell them what had happened and the manager/owner explained the issue and offered a new basket. Ignoring the embarrassment from my coworker almost eating a molded strawberry and despite having to toss a whole fruit basket in our trash for the custodian to have to remove I excepted and we made an appointment for the new basket later that day..due to my schedule and the managers schedule we couldn't find a convenient time for her to make it over for the delivery so I called to confirm the time for the next day and was greeted with a terrible attitude from one of the employees there she then gave the phone to the owner and the scheduling issue was solved. The next day I received a beautiful fruit basket from the manager/owner herself with an apology and explanation about all the unfortunate events that occurred in the previous day. She was very sweet and did a splendid job fixing her stores mistakes. According to the manager/owner it's not their fault about the strawberries but the distributor's issue because they aren't technically in season. My argument was then don't include them. So all in all 3/5 in my opinion..I did request my boyfriend to probably not order from that edible arrangements anymore but I can't stop surprises. Hopefully if he does order again we don't have this issue again. read more

Edible Arrangements - One of the strawberries my coworker accidentally bit into before realizing the mold. Others had white and green splotches. - Gift Shops Near Me - Fort Mill, South Carolina

Today going into this place of business was the worst experience ever. I live here in tega cay and often get my weekly snack from this company ..Came inside cashier was very prejudice laid my money on the counter followed by handing me my product over the counter with no bag no wrapping just the product..I left and returned to make a complaint both of the workers came out of the back laughing stating " u might get a refund" it was not about the money ..It was about customer service and disrespect...of course the typical white company they would tell me I can't come back... however I wasn't coming back anyways .I've been shopping with this place for over a year and never had this type of treatment.. in my opinion if you don't like what you do then don't do it. Furthermore I find it very unprofessional to call the manager make a joke in front of another customer not knowing it was my significant other coming to make my experience right ..again this place is prejudice I was told Ive made complaints before I've never had one complaint ..I'm guessing I look like the next typical black woman so they have me confused .however it's black business owners out here doing the same thing even better work ..Good luck keeping up business in the future read more

Do not order from this location! Employees are unprofessional and extremely rude. When a refund was requested, Chris (a female employee) was combative and extremely aggressive. Customer service is not a concern here. Celebrating a special moment? Look elsewhere because this location isn't worth your money. I've ordered and received edible arrangements for many years and I've never had anyone be as rude and nasty to me as this employee. I won't be ordering from them ever again. read more

Well, i gave them another shot and.... The lady delivering did a great job!! She went above and beyond trying to reach not just me but my sister as well since they were not home and she was also on the phone. My sister called her back and she let her in the house and she put it in the fridge. Completely redeemed themselves. Will be back! read more

I receive moldy strawberries for Valentine's Day and the manager here I think her name is Karen basically cursed me out and tell me that it's nothing she can do. Whatever you do find another edible arrangement to patronize because this one has not only horrible quality control but horrible customer service. read more

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I live out of town and needed a birthday gift for my grandson. The manager, Chris, was so helpful! She was honest which is so important to me. She was very patient and worked to help me get just what I needed. My grandson received the arrangement In a timely manner and was so happy with it! Thank you, Chris! I will definitely call you again if I need another arrangement. read more

The customer service at this location is horrible. I will never order from this location again. The employee with the short blonde hair has the worst attitude ever. She lucky I didn't beat her ass. Customer service is not for everybody. She needs to be terminated immediately. I will never go back to that location. read more

Crystal was helpful on a last minute order I was trying to place. I knew nothing about what I was going to order but I knew I needed an order out that same day. She said she was going to try to put something together that her driver could take on their next run. She walked me though everything! I asked so many question and she was patient and very sweet through the entire interaction. She even called me back after the arrangement had been delivered just to let me know everything turned out exactly how it should've! I will definitely be using this service again! Thank you, Crystal! read more

My husband realized the day before Mother's Day that he had done nothing for his mother. This store agreed to send a complete bouquet on the fly!! Thank you to the owner and fruit expert for helping a guy out!! read more

Would of loved to buy something, but unable to access store due to a trailer in the handicap spot. SHAME ON YOU.

Can't even get the parking lot managed. I can't imagine what the arrangements look like.

Received box of chocolate covered strawberries for my birthday that my family had picked up the same day they gave to me. When I opened they weren't even edible - all wilted and soggy. I complained the following day and was told I had to come in by EOD for exchange. Needless to say I chucked them and said never again. read more

The owner insists on parking her trailer in the handicap spot even after being asked to move it. She claims they have permission, but Tega Cay police say there is no permission for the handicap spot. This is a huge sign of what these owners are like. What a selfish, needless thing to dig your heels in over. It's plastered all over social media now, so I assume business will suffer. read more

We have used this location multiple times for several occasions. I must say that the owner is very personable and eager to please use each and every time. The fruit is outstanding!! read more

I love Edible Arrangements, but I had a not so great experience today with the 160, Tega Cay, SC location. I ordered an Edible Arrangement on 2-15-17 a little after 11am, I was told by a Store Rep. that the order would be delivered by 5pm today. When I tracked my order around 2pm, it said that it was 'out for delivery.' At 4:30pm, it was still listed as 'out for delivery.' I called the location at 4:45pm and was told that they were still working on it and it hasn't left the building yet. Either someone is falsely updating their tracking system or they simply don't care whether or not their customers are properly taken care of. I understand that today is the day after Valentine's Day, but what I do not understand is how you can guarantee a delivery before 5pm and lie about delivering a product that you haven't started working on. It would have been better if they gave me a call and told me that they wouldn't be able to deliver the arrangement prior to 5pm. The Rep that I spoke to at 4:45pm was very nonchalant and unapologetic. Now my Mom doesn't have a birthday gift from me. Thanks, Edible Arrangements! read more