My wife and I went into Apple Store on Regent Street to collect wrist watches for my self and my…read morewife. This was a present for us from our daughter We were met by a young lady (her name was Sarah) in jeans with both her hands in her pocket. She kept her hands in her pocket all the while getting our watches and giving us a run down on the operation of these watches. She appeared least interested in looking after us. This is the most ill treatment we have received! I did not want to say anything for the fear of her not giving us the information we needed!

I recently purchased a MacBook Air for £1099 from Apple. A week later my water bottle leaked in my…read morebag and caused significant damage to the laptop. I had purchased AppleCare+ at the same time but yet have been given the run around for the last three weeks regarding my repair. They've advised that the part needed for the repair is out of stock, and that aside their repair quote came to £969.83. Surely Apple can offer me a brand-new replacement instead because I am covered by insurance right? Wrong. I'm expected to keep waiting on a repair while they wait for the part which could be months at this point (as well as being expected to pay £229 for the excess). Despite contacting Apple numerous times they have been unwilling to assist me further. What's worse is that Apple continues to sell MacBooks when they know they don't have the parts to repair them. This is extremely unethical. The staff at their Regent Street store dared to suggest I buy and return a MacBook every 14 days (no questions asked policy) until my repair has been completed. How does my Apple insurance help me here? It doesn't. And I am beyond outraged at this point. Just another company willingly taking advantage of their consumers without a care in the world.

needed a blackberry Bold battery asap as my job means i just cant have my battery running out on me…read more- and its not holding charge and after trying phones4u, 3, and Orange i tried Carphone warehouse - to my joy there was one left and even with a 6 month warranty! the girl (rosey cheeked) was lovely, quick and VERY helpful. fabulous customer service and a happy customer!

Popped there in order to subscribe to a phone contract and I finally got out of this place told…read morethat due to either my neighbourhood (yes amazing innit?), the time I 've been spending in the UK or my bank account balance there are no ways to subscribe to the phone contract I had in mind...a £20 contract.... poor service really!!

Very helpful staff indeed - unlike many mobile phone shops. When I needed a broadband service in a…read morehurry, the manager stayed behind an hour after closing time to sort everything out. You don't often get that level of service for a fifteen quid monthly contract. Well done him, and well done to his knowledgeable colleagues too.

They are Nokia agents, if you don't like Nokia phones, then it's not the place for you. That's why…read moreit's not the shop for me.

Needed to swing into this Apple Store to purchase new AirPod Pros as I had forgotten mine in the…read morestates. Had the pleasure of being served by a young man by the name of David. He was a pleasant chap who was quick to get the items I asked, answered all my questions. It was a very quick stop but the was please with the level of customer service

The Apple Store has great customer service and fantastic products! I love this store.read more

I have been to this shop a number of times with frozen phone, cracked screen etc thinking it's…read moregonna cost a fortune and I always leave having spent no more than £10

I've been to quite a few carphone warehouses and this one was actually recommended to me from…read moreanother one down the road as it doesn't have big queues. It was pretty good experience, they listened to my complaints and managed to give me a new iphone after I claimed on the insurance. They were helpful and had a wee laugh with me: what more could you want?

Excellent service! I had a very enjoyable experience at Phone City. The staff were knowledgeable,…read morepolite, and provided great customer service. Everything was handled smoothly, and I couldn't be happier. Highly recommended!

Fone House is a small phone shop that also twins as an Internet cafe…read more I am not sure why they bothered about the Internet as there are only 3 screens at the front of this tiny shop. However, at only 1.00 pH it is a good deal if you can get on one and you only want to access them during the day. They stock all networks of phones ie tmobile, vodaphone, orange, O2. Prices abit high ie I asked for the cheapest phone with a camera for a present and I was offered the Eriksson T280 for 49.00 plus 5.00 for top up credit. Or Nokia 6300 for 79.00 plus 5.00 top up.