Amazing service. Our rat needed two tumor removals and after calling around many animal hospitals…read morethis was the easy choice. They did an amazing job. We had a few hiccups with the healing process, and they were over the top helpful and continue to be whenever needed. I have nothing but good things to say. Thank you so so much Dr Menger and Dr Gold

If I could give zero stars, I would. Our experience with this clinic during our German Shepherd's…read morefinal days was heartbreaking, mishandled, and deeply traumatizing. We brought our 11-year-old shepherd in on December 2 after she became very ill and was diagnosed with pancreatitis. She declined rapidly after that visit, to the point where she could no longer stand and was dragging her back legs -- one of the most devastating things we've ever had to witness. We returned on December 4, desperate for guidance. The owner of the clinic told us it was "just arthritis" and that she would bounce back. We asked directly if it might be time to consider humane euthanasia, and we were told "absolutely not, she is strong." We trusted that advice and left with false hope, even though our dog was clearly suffering. By December 5, her condition had worsened, and only then did the clinic diagnose her with Degenerative Myelopathy -- a severe, progressive, and ultimately fatal neurological disease. This meant she had been misdiagnosed earlier in the week, which resulted in her enduring additional days of pain that could have been prevented with an accurate diagnosis and honest guidance. On top of this, the vet we dealt with showed very little to no emotion through the entire process. While knowledgeable, she was not personable or compassionate. At a time when we were losing a member of our family, we felt no empathy, no comfort, and no acknowledgment of the emotional weight of what we were going through. The most traumatic moment for us came during the sedation process for euthanasia. We were given no warning about what we might see or what to expect. When they sedated her, her body reacted in a way that made it appear as if she was struggling. It was extremely distressing, and none of us were prepared for it. My entire family -- who were present to say goodbye -- is still deeply shaken by what we saw. Proper communication and preparation could have spared us an experience that will stay with us forever. We had to make the heartbreaking decision to put our beautiful girl to rest because her quality of life was gone. Losing her was painful enough, but the misdiagnosis, lack of guidance, absence of compassion, and the traumatic sedation experience made everything far worse than it needed to be. We sincerely hope no other family has to go through what we went through at this clinic.

Could not get an appointment. They told me they were not accepting new patients. I need a second…read moreopinion. I can't give a rating if I can't get an appointment.

My cat had his first visit here recently. This place had good reviews so I decided to give it a…read moretry. When I called in advance about paperwork, the staff person was helpful and had a positive attitude. It is a comfortable environment. The lady at the front desk was polite. The doctor and his assistant were especially kind and were also patient with my cat. My cat seemed less anxious than at other vets. The doctor thoroughly discussed my pets health history and looked through cats previous surgery notes. The doctor seemed knowledgeable and had an overall pleasant personality which I appreciated. I plan to return for a second visit when the time comes.

This is the most caring and professional vet clinic I have ever worked with. They are all great to…read morework with, call you back when to check on your pets and are always helpful. They really love the animals too!

I have been going here for about 16 years, all my animals see Dr Anderson she is so wonderful with…read moreall of them, love the staff always friendly, clean facility.

Received great care and fast service on a weekend urgent care visit. Friendly and competent folksread more

the incompetent lady couldnt even give me an answer!!!!! I said I'm looking for a place that does…read moretiters testing and answered her question about which ones he would need. dead silence. then asked if I had any other questions. go back to customer service trained golly.

The communication on actual pricing is non-existent. They will add on as much as they can to milk…read morecustomers for money and sell their, several times offered, care credit card. I declined some tests that were unnecessary for the dental extraction, so they turned their noses up at me and tried to make me feel like my cat would die if I didn't spend hundreds more on a slew of tests. Please try to find a different business that actually cares more about your pet than making you feel scared if you don't give them thousands of dollars for every test they can trick you into. They're pretty good salesmen, but not capable at caring about your pet, only your wallet.

I've been going to Bel Air Veterinary Hospital for over 3 years. Dr. Stevenson is great. We had…read morethe WORST experience with Dr. Young. I dropped my dog off in the morning for an xray under sedation and picked her up 11 hours later with a shaven swollen infected vagina. Zero communication from the doctor or staff. Then they had the audacity to tell me that it was like that. Still have no idea what happened to my dog there that day. Do not trust this office anymore with my fur baby. Will be going elsewhere. Such a disappointment.

Be careful of the pet protection plan... 100% not worth it, it auto renews which I explicitly said…read moreI didn't want and was presented to me that it does not. While I do take the responsibility for not reading the fine print: I don't appreciate the high pressured sales pitch and manipulation tactics. I stopped going there months ago. They are only about the $$, they are trained to upsell you, manipulate the final price at every turn. Find a better vet that cares about the pets and not $$.

A was adopted by a stray kitten a week ago (lol) and wanted to get him to the vet asap to make sure…read morehe was healthy. Well actually, I thought he was a she haha. I love that I was able to book an appointment online for 2 days from the day I found him (found him on a Saturday, booked an appointment for Monday). Their hours are convenient for busy moms like myself who are juggling work, taking kids to practice, etc. I like that they offer wellness plans where you pay monthly and it covers unlimited vet visits. I don't like that it's a year long contract, though. And even if your pet passes away, you're still obligated to pay off the contract. That's pretty cold if you ask me, but I digress. I did have to wait a bit to be seen, but it wasn't too bad. The vet was extremely friendly and helpful. I had never dealt with such a small kitten before. My other cat was 2 years old when we got her. So the vet gave me lots of tips and advice which I found very useful. Overall we had a good first experience and hopefully we continue to have positive experiences here.

Went there for the first time the other night.With our sick senior puppy, they were absolutely…read moregreat with us.

What a great vet!! Every person who works there is so nice. My 7 year old mini labradoodle is well…read moretaken care of! When I need yet another copy of her shot record they email it immediately. Truly great practice.

I'm surprised there are only 5 reviews on yelp For Festival Vet and all of them are negative. I've…read morebeen taking by cats and dogs there for years and I'm very pleased with the treatment they receive. I have 2 cats that are 4 years old and they go in for regular check ups and vaccines. They are always treated well and the team goes above and beyond to give them attention during the visit to make them feel at ease. My 2 dogs are almost 2 years old and have been going since they were puppies. They are beagle chihuahua mixes that are full of energy and barkers. The boys get into everything and we are always calling the vet with questions and concerns. They answer my questions, make recommendations and when we need to come in for an emergency visit (which we do from time to time) they are more than accommodating. If they can't get us in the same day, they call the Fallston location to check with them. I just went there for the first time last week and they are fantastic too! I can't say enough good things about Festival & Fallston Vet. I would recommend them to everyone and my neighbor takes her dog there too. You and your pets are in good hands with their team.

I've been taking my pets here for a couple of years now & have only had exceptional experiences…read more The veterinarians talk through everything with me & answer all of my questions. The vet techs are knowledgeable & friendly. The entire staff has always been amazing to my animals.

Saved my cat's life when he had a crystal blockage! They even were able to accommodate overnight…read moremonitoring when he needed to have a catheter placed. They were super nice and made me feel calm in a moment of craziness. They have also made sure to follow up with him in person and over the phone.

Overcharge as compared to other animal clinics nearby. Expertise and experience are on average.read more