My My incounter with Home Instead is one star and that's being generous. I called to ask some…read morequestions about what they offer, as well the providers and support.. towards the end of the conversation with Cassidy/Cassie she started getting very short with answers and rude.. I Called back shortly after because I forgot to ask about certain accommodations for my mother. She was Very short answered and rude!! Like it was a bother to her to answer some questions. Then I never heard back from anyone. Needless to Say I went with a different company due to her rudeness and a lack of patience.. It made me wonder if the office staff is that way, how are the caregivers.. I hired them 11 years ago and they were a wonderful company to deal with and they were close to my parents house in Waite Park I don't know if it's the same owners but clearly this company has changed for the worst

Fun and friendly staff, but VERY inconsistent with new/old clients. As a former employee, it made…read morecaring for some clients difficult -as most take time to build trust with their caregivers. Also, multiple clients in same day with no break between made long shifts so tiring. Be prepared to run up miles on your vehicle traveling from one end of town to the next ( mileage is paid).

5+++++ STARS! Am so impressed with the "Care" team that has been working with my Mom!!!! Staff is…read moreextremely dedicated, patient, kind, caring..... Mom is so much happier than she was in the "nursing" home and getting BETTER care!

From the owner: We offer services that are both medical and non-medical in nature. Our clients range from infants…read moreto the elderly.