1. Edgar Park Veterinary Clinic

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El Paso, TX

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Edgar Park Veterinary Clinic

3.7 (3 reviews)
Open • 8:00 am - 12:00 pm, 2:00 PM - 5:00 PM

Services - Edgar Park Veterinary Clinic

Dental cleaning

Dental extraction

Mass or tumor removal

Edgar Park Veterinary Clinic Photos

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Recommended Reviews - Edgar Park Veterinary Clinic

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5 months ago

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10 months ago

Great clinic, we've used them for over 20 years, very compationete vet and staff. Pricing is reasonable.

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3 years ago

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Eastwood Animal Clinic - Ozzy

Eastwood Animal Clinic

(89 reviews)

Extremely knowledgeable, and professional. Staff and Technicians are fantastic. My dogs , all 9 of…read morethem, are in good hands when I take them to Eastwood Animal Clinic. I have nothing negative to say. Thank you

I really don't want anyone else to go through the experience we had here. It was incredibly…read morestressful, and we left feeling like we had experienced a bait and switch. I called that morning specifically to ask how much a walk-in exam would cost. I was told $40 if we arrived before 11 AM because the pricing changed afterward. My husband had some free time, so he drove our dog all the way from the Westside to the Eastside specifically because of what I was quoted. When he arrived, he even asked if he had made the cutoff and was told YES. Once there, he mentioned that our dog's breath smelled bad and we were concerned about her teeth. Later, when he questioned the exam price, he was told that mentioning the bad breath made it a "sick" visit with different pricing. That's exactly why this felt like a bait and switch to us. If the reason for the visit changes the exam price, that should be clearly explained before the exam, especially after a customer specifically calls for pricing and then confirms the cutoff upon arrival. We ultimately paid $212 for the visit, bloodwork and medications. No dental cleaning was performed, and we were given an additional estimate of approximately $1,153-$1,548 for the dental procedure. But the billing wasn't even the most concerning part of our experience. We were given paperwork for our dog that contained SOMEONE ELSE'S NAME, PHONE NUMBER AND HOME ADDRESS. Even more concerning, my husband's electronic signature appeared on that document. My husband says he did not knowingly sign a document containing another person's client information. That immediately made us wonder how his signature ended up attached to it and whether our own personal information could have been given to someone else. When my husband tried to get answers, he says he could hear employees in the back laughing/making comments about the situation. That made an already stressful experience even worse. They also told him that their phone calls are recorded. I actually hope they preserve my call because it should clarify exactly what I asked and what I was quoted. We're now requesting the original document my husband signed, the electronic signature audit trail, our complete records and itemized charges, and preservation of that recorded call. I'm not writing this because veterinary care is expensive. I understand that medical care for our pets costs money, and I'm willing to pay for the care my dog needs. I'm writing this because I don't want another pet owner to call, receive one price, rush across town based on that information, and then have an experience like ours. And I especially don't want anyone else walking out of a veterinary clinic with another customer's name, phone number and home address on their paperwork. I sincerely hope the clinic looks into what happened and fixes whatever processes allowed this to happen.

Edgar Park Veterinary Clinic - vet - Updated October 2026

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