My bf and I just had a baby and had to move in emergency to a new place within a week. It was a…read morevery stressful time for us but Scott did everything he could to help us get in a place as soon as possible which we are so thankful for! On top of that, weeks after moving in, I got locked out late Friday night and Scott (off the clock) who lives quite a ways away offered to drive, get a spare key and come and let me in. He really goes above and beyond! We are eternally grateful for him and our experience at the preserve so far.

Great place to live! Been here for about a year now and it is beautiful and prices are reasonable…read morewith similar neighboring communities. I love the floor plans. Woll be switching to a 3 bedroom soon, when my current lease expires. Very convenient, quiet. Peaceful place to live. The leasing company is extremely responsive and answers questions quickly. Would definitely reccomend to anyone to rent here.

The walls and ceilings are so thin that you can hear neighbors talking. Also the kids and adults…read moreabove me are extremely loud and rude. Jumping on my ceiling all morning day and past 2 am. I cannot get any peace in my $3500 apt. They also smoke marijuana and it comes into my air conditioning closet and blows through my apt. My special needs son gets very sick from it. He gets dizzy nauseous. Hallucinates and throws up. We PAY for this to happen. He could die from it combined w his prescribes medications. The property managers tell ua that they cant do anything about it. So all the emails and rules about this being a 100% smoke free community is BS. And they told my son that theres someone else here dealing w the same problem. I have lived in many new communities and this is the worst by far !!! I have NEVER smelled things from my neighbors apts before in my apt. Also their cleaning products are highly scented and come through my ac. I have to have fragrance free products and fragrance makes ME sick and yes i have drs notes to prove it. Since school is out they now let their little kids jump and drop things loudly past. 2 am running jumping stomping What it sounds like is running then bouncing then falling. I describe this to a neighbor that also hears all of the noise they make and she told me that he used to play football so that explains what's probably going on if there is football all day long all morning and up until two in the morning +++. My dad is on hospice. He's in a hospital bed and he cannot get out of bed. He is extremely hard of hearing practically 90% hearing loss but he'll be sleeping and he'll be startling. I can see him moving his arms every time they jump on our ceiling it's affecting his last moments of his life and this is not OK I was told that this was Apartment living from my community and what I think Apartment living is is that you should have respect for your neighbors and you should not be able to let your kids run free and possibly play football on your ceiling. We live right next to a park they could easily go out there Apartment living to me as you have respect for your neighbors and you don't do things like this when my children were young, I made sure that we lived above a garage now I just heard a ball bounce or something that sounds just like a ball bouncing. And this doesn't even cover all the problems structurally that this place has we didn't have the use of our garage for more than a month and then when they were done with tearing out the ceiling in the walls because of faulty plumbing, the non-licensed looking people, they did not look like they had a license at all Cut our electric to our garage. So we did not get our garage back when other people did the day they came to fix the electric in the garage and give us our garage back. We now didn't have AC for three weeks there were constantly people in and out of my apartment for three weeks trying to figure out what went wrong. They couldn't figure it out and finally, they figured out that the electric to the AC was cut from the garage from the I alleged non-licensed people that they have working here.. I never got any compensation for people being in and out of my apartment for three weeks trying to fix my AC and for people being in and out of my Garage for more than a month. I could go on, but I need to go take care of my dad. I have plenty more to add.

I just had a Tour of this complex. Damani was great. He is very polite and accommodating. The visit…read morewent really well and the apartment and ammendities were beautiful. Damani made the experience very pleasant. Kyle Mott

It's located near a Muslim themed city like the Spanish moorish Mediterranean revival they even…read morehave a Medina Street which is like Islam holy city.

Since David started managing the maintenance team, service has significantly improved…read more Recently, the EV charger on the grounds was not functioning. David responded promptly and with a positive attitude, ordering a new cable and getting the charger up and running within days. Please convey my gratitude to him and let the team know how much their efforts are appreciated!

A little honesty and transparency from members of management would be nice. Don't be fooled.read more

Resident since 2021... three different managements have tried to fix this place. The market teams…read moredoes a great job selling it, but there are deeper issues that's concerning. If you plan on renting the place, read the fine line. Charges for community utilities to $20 valet trash and extra charges found on your bill every month. The third party company they use "CON-SERVICE" is a joke. Oceanside and ConService like to point finger at each other and at the end of the day, nothing will be explained or resolved. My flooring had glue leaks, water damage from the unit above me and multiple over charge water utilities when I was away for work and not even home. Yet they seem to always find an excuse or brush the issue off. Gate is never working, so kids are always using the club house, people housing more then they can fit and cars are being broken into. It took three managements teams to finally come to me to try to resolve the issue. The crazy part was that they wanted to give me $200 to sign basically an NDA and have the owner and the property management team not at fault for any of the issues. Its not worth the headache to pay the prices they are asking. They will offer you 2700 for a two bedroom for you to find out two months after you moved in that they are now renting it out for 2100. They play games and are not looking at your beat interest.

I moved out almost 2 years ago with all rent & fees paid in full (good thing I kept receipts) Last…read moreweek 6/2024 they sent me to collections for unpaid rent!!!! This dropped my credit rating since neither Oceanside nor Genesis Collections notified me. I only heard from Oceanside when I posted about this on their site. "Oh sorry, that was a mistake!!!!! " NO KIDDING!!!!! Poor management, poor organization, poor record keeping, poor customer relations, I can go on & on STAY AWAY & if you're there KEEP YOUR RECORDS FOREVER THIEVES negative stars

Ive been living here for more than a year now. The maintenance in this place has declined…read moredrastically. Nothing is well kept anymore. The maintenance team does their job well but clearly management doesn't want to get additional help. They also DELETE ALL BAD GOOGLE REVIEWS.

I went here for an event and was pleasantly surprised how clean and ice everything is. The common…read morearea is beautiful with its art and all. And the pool is gorgeous to boot. We were having a meeting in the dining room where you can close it off with sliding doors. It really gave a beautiful feel. The community is very nice and I can see why people would want to live here!

I'm not sure why all the negative reviews this is an amazing community! The garbage should be put…read moreaway certain why that is why the animals come when it isn't placed how it is supposed to be. Michelle and Daphne are the best the maintenance people are also very nice and help and committed us with our needs! I would recommend Emerald lake apartments

$2k a month for a hood rat, run down, garbage on the roads, nasty apartment......also management is…read morehorrible! Don't rent from here

I have been living at Palm Springs Apartments for the past 14 years. It is a great friendly safe…read moreplace to live. The property manager Carmen keeps the place running smoothly and makes constant improvements. The office staff is very professional with great customer service skills. ,The maintenance staff is top notch and makes repairs quickly and the job is done right. I had a leak above my kitchen counter. Jose found the problem to be a faulty valve in the 2nd floor dishwasher. The tenant above me was told to not use dishwasher. The valve was replaced and Jose advised me what was being done. He then came and sealed my ceiling and painted it. Thank you Carmen. The office staff and the maintenance staff especially Jose.

I feel very pleased to live here, it is a very quiet place, with excellent maintenance and good…read moretreatment from the staff who attend us, especially Katherine who is always attentive and ready to help

I have lived at this place for a year now and have really enjoyed it. There's a cute coffee shop…read moreright across the street from it that you can walk to the building itself is pretty nice. The leasing people are always very friendly and helpful. You're walking distance to Lake Worth Beach and right on the strip of the Lake Worth bars, which is fun if you have friends in town. The pool area is so nice to relax, the gym has everything you really need. Theres a workout class if you do class pass you can walk to. The apartment it's self is definitely builder grade but it's expected. Not a ton of space to store stuff but I made it work. I would definitely live here for a few years if I had the option to. I would say it's a bit on the pricier side but I think it's been worth the money I've paid.

This a wonderful place to live, they have a wonderful vibe and theme. This place is brand new my…read morechildren live there, and they absolutely love it, the amenities are top notch along with the outside pool, the barbecue grills, the gym, the pickle ball court, and the dog park. Everything is under security, the covered parking garage is all lit up and under security with a keyfarb, a special for the residents only. Downtown Lake Worth is growing. It's a wonderful community, this is a great place to live. I highly recommend go checking it out. Has a great vibe.!

John was amazing in showing us around. He was very informative and friendly. He left no stone…read moreunturned

I finally purchased a condo so moved out of my beloved apartment at Loftin Place. My past two…read morereviews really share how great an experience I had living there. I've upped the stars back to 5 because they seem to have gotten the fire alarms under control and that was my only issue. It truly was an amazing apartment experience and I found the entire leasing office to be professional and really kind to me. I was also professional and kind to them, so like attracts like. I will truly miss the maintenance team, especially Jonathan. He is a talent is fixing all things! Thank you to Shana, John and Sunni in the leasing office. Every time I had to contact you regarding something you were there for me. My biggest tip is to try to get a unit facing the intracoastal. The view is just stunning, especially the higher floor. My past two reviews really cover everything, so I'll leave it at that!