These guys are trash. My mother's car broke down at a busy intersection and the insurance company…read morepicked these jokers to tow the car. She waited for about 3 hours and they never showed up. When she asked for an update they caught an attitude and said she wasn't the only customer (words to that effect). When she called a second time they told her their truck had broke down and they couldn't make it. Not even the common courtesy to let her or the insurance company know they're not coming. Strangers had to push her car to a safe location and she called a local tow company to to tow the car. Tow Bully gets two middle fingers up.

I was assigned to this company through State Farm for towing services. After waiting approximately…read morethree hours, I called to inquire about the estimated arrival time. The person I spoke with responded with a very rude attitude, saying, "I'm on my way. I'm not that far from you now, and it's only an estimated time." I calmly asked why he was speaking to me that way. He replied, "If I was giving you an attitude, I'd cancel you." As I began to respond and ask, "You're going to cancel...," he hung up on me before I could finish my sentence and immediately canceled the service request. I called back right away, but my calls were sent directly to voicemail. I'm not sure if he was simply having a bad day, but after reading other reviews, it appears that similar experiences have been reported by other customers. That is concerning, especially when people are already dealing with the stress of needing roadside assistance. In the end, the cancellation was perfectly fine with me. After the way I was treated, I would not have felt comfortable or confident having this company tow my vehicle. I hope this review helps others when considering their options and potentially saves them from a similar experience. On a positive note, I would recommend Wallace Transport LLC for towing services. My experience with them was professional and respectful.

Car wouldn't start after pumping gas. Waited 5+ hours for the roadside assistance tow. Gave up,…read morechecked Yelp and called Star Towing: said they would arrive in 25 minutes but made it in 19. 4W drive/steering was locked, but no problem for them. They used dollies and had me hooked up in no time!

Took care of our call quickly and professionally...great price as well. Driver sent pic of vehicle…read moreonce delivered and put it exactly where we asked him to.

I've used J& J twice this month and both times the service was timely and the price quoted was…read moresignificantly lower than other tow services in the area. The customer service was 10/10, very matter of fact and straight to the point. Driver showed up, asked for a few details about the cars condition and the drop off location. I received a delivery confirmation when the car was dropped off which I really appreciated. Did what needed to be done.

This is a 10-star review crammed inside a 5-star one. I was having H#ll Week with my toddler home…read moresick and, on top of all that, my car battery died--likely as a result of aforementioned toddler leaving a light on. but I digress. after making a few calls with no luck, I happened to find J&J Towing and they were at my property in Midtown within 20 minutes. Chris was literally *amazing* and was able to squeeze in a tight spot with complicated conditions. I would use them again in a heartbeat and highly recommend if you're in need of a quick, efficient tow.

DJ was great. He arrived quickly and our broken down car was delivered safely to my house. He was…read morefriendly and efficient. His price was very reasonable too!

From the owner: We specialize in lockouts Towing and Hauling starting at 65 and up read more

Tried to buy a car from them that was on Marketplace. They did not respond, after 3 emails to them…read morethey claimed the car was taken by "Code enforcement" -who ever that is. Week later it is still up for sale and they are gas lighting any emails to them. Sounds very shady. And one of the 3 good reviews is from someone that lives in San Fransisco and wants to do more business with them! Still more shady.

From the owner: Looking for fast, reliable towing? Nvus Towing offers professional service backed by years of…read moreexperience in Atlanta and the surrounding areas. Whether you’re stranded or need roadside assistance, we’re here to help—swiftly and safely. Trust us for all your towing needs!

Formal Complaint Regarding Unprofessional and Abusive Treatment of Customers and Elderly…read moreIndividuals I am an Uber driver and am filing this formal complaint regarding an extremely disturbing interaction that occurred while I was assisting two elderly individuals at your facility III South Fulton located on Bucknell Rd. When I arrived at the gate, the young lady working there was already engaged in an argument with another customer. That customer requested to speak with a supervisor, and the young lady stated that she was the supervisor. Throughout the interaction, she was rude, condescending, and dismissive. I asked a simple question and received an answer. I then remained in place briefly because I was transporting two elderly individuals and wanted to determine whether they needed additional assistance before having them exit my vehicle in the heat. The situation escalated when a young man went to retrieve the elderly couple's vehicle. The young lady abruptly and rudely stated, "You're going to have to move your car." I calmly responded that I already understood that and was simply waiting to determine whether I needed to assist the elderly couple. At that point, she became visibly upset, mumbled under her breath, and proceeded to call me a "stupid bitch." This behavior was completely unprovoked, unprofessional, and unacceptable. When the gentleman returned, instead of helping de-escalate the situation, he joined her in antagonizing and disrespecting me, even after I repeatedly explained that I understood I would need to move my vehicle. What neither employee seemed capable of understanding was that two things could happen at the same time: I could move my vehicle and also ensure that two vulnerable elderly individuals were safely assisted. Both employees displayed explosive tempers, impatience, and an inability to communicate respectfully with customers. It was apparent from their interactions with both myself and the customer before me that they lacked the temperament and professionalism necessary to work in customer service. The customer who was there before me later discovered that the young lady was not actually a supervisor despite representing herself as one. Additionally, when asked for her name, she provided the name of the road where the company is located, "Bucknell," as her last name. This deceptive behavior gives the appearance that she intentionally provides false information to prevent customers from filing complaints. Even more concerning, two elderly individuals were left standing on gravel while using a walker and a cane. The elderly woman slipped on the gravel during this ordeal. The elderly woman suffers from early dementia and had forgotten about the vehicle payment. Her daughter had already paid all fees and has assumed responsibility for the payments. The daughter, who arranged the Uber transportation for her parents, was on yhe phone listening to the entire incident and also contacted your corporate office before this incident and spoke with Mandolin and Megan, who was identified as a manager. She explained the rude and unprofessional treatment, particularly toward elderly customers. Unfortunately, there appears to have been absolutely no effort to address or correct this behavior. To make matters worse, the elderly woman involved is retired law enforcement and deserves to be treated with dignity and respect, as does every customer who enters your facility. No customer should ever be called derogatory names, subjected to aggressive behavior, deceived regarding employee identities, or witness elderly individuals being treated with such disregard and indifference. We expect a thorough investigation into this matter, appropriate corrective action, and a response addressing how your company intends to ensure that no other customer--especially elderly and vulnerable individuals--is subjected to this type of treatment again. We will continue pursuing this complaint until it is properly heard and resolved.

Tow truck driver arrived within 30 mins as quoted. He was very pleasant and professional. The rate…read morewas fair and reasonable. They called me to inform me that my car safely arrived at auto shop. I appreciated their quick arrival and communication. I will certainly call them again.