Great customer service! Bad to the bone paint job to be! Haven't took truck in yet but from what…read moreI've seen yep bad to the bone!

I had my car three months when someone backed into it in a store parking lot. I found Dedicated…read moreonline and due to all of the reviews I took my car there for repair. I gave them my car on November 11. They kept it for 35 days. I go to pick it up on December 16 and before I could even look it over Danny was only worried about me signing the insurance check and writing a Google review. He wanted me to do the Google review as I was standing there in front of him. I told him I would later. I walk out to look at my car and before I could even look it over he was out the door and closed up and gone. The body repair and paint looked fine, but I noticed the emblems that go on the back of the car were not on it. I got in it and when I put it in reverse there was a big blur spot on my backup camera. I contacted him by text the next morning. He said he would get the emblems and to bring my car in, that the smudge on my camera was likely buffing compound. Finally, on January 12 they put the emblems on and tried to buff the camera, but it did not help. They asked me to bring it back on a day that Danny was there, that he could probably make it clear. I go back at the specific time they gave me and Danny was not there as he was supposed to be and another worker tried again to buff it out. It still did not work. The worker tells me that it cannot be buffed out, they will have to get a new camera. I waited a week and on January 19 contacted him to see if the camera was in. He said he would check and get back to me. He never contacted me and on January 28 I asked again. He said still no camera. I asked again a few days later and he never bothered to answer me. On February 5 I asked him to please let me know and he told me I could bring it the next week and I told him I would be there on Monday the 9th. He told me he would work towards that, but they were behind and trying to catch up. Never a thought to the fact that I had been patient about them having my car for 35 days and was still trying to have my car repaired to the original condition for almost 3 months. It was agreed I would bring my car in on February 9 at 8:30. I get there and he asks if I am just dropping the car off because they do not have the camera yet and are hoping to get it by around noon. The lady in the office called to check on it while I was standing there and she told them on the phone that they had ordered it the week prior. They originally told me they were ordering it on January 12. This was three weeks to the day later. He never even bothered to order it until I kept asking about it. I suspect he hoped I would give up on it and they would not have to replace it. They damaged my camera while doing body repair and he did not want to make it right, but I was not giving up. It was a car less than 6 months old. So, I finally went back that afternoon at 3 and a nice older man was there to install it and it took less than 10 minutes for him to do. After 90 days my car was finally back to its original condition. This place did not make it easy or simple. The workers there I dealt with were fine. The owner, Danny, just did not want to own up to their mistake. It is interesting to note that after all that time and stress of trying to get him to repair my car he did not ask me to leave a review again for obvious reasons. So, beware in dealing with this business. If you do I hope you do not expect it to be timely.

Kellys Car Care And Towing. Highly Recommend, Very Nice Man. Kelly Is There To Help You. He Cares…read moreAbout Your Well Being And Your Car And Not Your Wallet. Good Luck Kelly With Your Business

From the owner: Kellys car care is a christan owned and operated auto repair shop we offer minor mechanic work and…read morebody and paint work. We except insurance work. Our labor rates is $65.00 a hour. I have over 30 years combined experience and minor repairs and body and paint work. We also do towing I have a rollback and I do local tows for 65 dollars within 25 miles of Charleston

State Farm recommended this shop for my repair. I was overwhelmed with the excellent quality of…read moreservice and customer service. Their owner went above and beyond to make my vehicle like new again. I highly recommend this body shop!

Called them a month ago and let them know I need hail repair. Scheduled my estimate and went to it…read morethree weeks ago. The estimator sent the estimate to east end atleast two weeks ago. I called two weeks ago about my estimate and scheduling to bring my car in. They said they'll get back to me by Friday (two weeks ago). They never did. Another week passes by. Today (Monday I call) and they have to look up my information and tell me their guy will look at today (only because I called them). They are too busy apparently and three weeks in advance is just too little time for them to call a customer back who got an estimate done per their instructions.

East End Body Shop fixed my car for much less than I was quoted elsewhere. My repairs were done on…read moretime, and my car was sparkling like new when I picked it up. Everyone was professional, polite, and went above and beyond during my entire experience. I would never take my car anywhere else.

I had some scratches on my fender and bumper and was told T-Body was the best in the area…read more I called and was able to get an appointment in two months; a long time but they were exceptionally busy which is expected for a top-notch body shop. As the appointment neared, I received a text with a link to a repair status site - WOW! Love that I could see when the work was started and an estimate cost of all the work to be done. I was able to drop my truck on a Sunday night with the convenient night-drop-window. When my truck was ready, the site flashed my truck was ready for pickup. The truck was ready within the estimate repair timeline which was very appreciated. When I arrived, I was met with courteous smiles and chatty banter. I paid and received important instructions on washing my vehicle, etc. I truly appreciate the professionalism and exceptional work done on my truck bringing it back to looking like new. I highly recommend you use T-Body.

After speaking to my insurance claims agent, I was referred to T- body Auto Body Repair. This was…read moreafter already previously getting an estimate for $4,000 from somewhere else I won't mention. A quick appointment was made by the insurance company. A quick follow up phone call was made from Tyler at the body shop to confirm appointment. We were greeted nicely and he had a technician quickly come over to check out our car. He took it back into the garage where he was able to fix it on the spot. We were told no charge. Only if we had it and wanted to, we could help out his employee with a small tip. The employee ( who I wish I had caught his name) had taken such good care of us and fixed our car nicely. That was it. How nice is it, to see people that genuinely care about people and not always about taking advantage of the situation.

My car was hit on the drivers side. I took the car to Holstein's Auto Body and Dale looked it over…read moreand explained each part that needed replaced. Great service, very friendly and my car looked like new you couldn't tell it had been wrecked. I highly recommend Holstein's!

In July 2016, when it was time to spring for a new ride, I purchased a 2013 Nissan Versa that I was…read morereally, REALLY happy with. But wouldn't you know it? It got sideswiped TWICE on the left side in as many months, so I had two different insurance companies to deal with. This made auto repairs a bit more complicated, especially when damage occurs in roughly the same spot on the car. But the guys at Holstein's got it all figured out for me, the repairs were done in just five days, and I actually saved some money in the process. And they were all just as friendly and polite as could be. I could not be happier.

Amazing! There was a long wait to get my car in for repair…read morebut it was worth it. There was considerable damage to the front end. Another body man told me it would be a long and involved repair. The work at All N 1 was impeccable and FAST. They started on Monday morning and called me Tuesday early afternoon to tell me it was ready. I was shocked figuring it would be a couple weeks at least. Looking at the car you would never know it had been in a wreck. I can't say enough good about this shop or the fine folks who run it. If I ever have need of body work again I hope they are still around.