Significant inconsistencies in billing and poor service.
My insurance provider Humana suggested them as one of their in network providers. I provided Eden Chiropractic all the appropriate information and made sure everything was squared away. Both Humana and Eden Chiropractic confirmed my out of pocket cost for this visit was 15$. After the appointment Eden Chiropractic changed their mind and decided to add 98$, a grand total of 113$. The receptionist was unhelpful and wasted time with made up excuses. Currently working with Humana to resolve this.
I only got medical insurance last year. Until now I either payed out of pocket or went through the VA. When I paid out of pocket I never paid more than 60$ at other chiropractors and they did a much more thorough job, were honest and punctual.
The appointment itself was disappointing. The Chiropractor was very late, about an hour late. The first concern was no request of X-rays or taking X-rays, which is very unusual given my past injuries. Every prior chiropractor had insisted on them beforehand which makes sense when a back and neck are as messed up as mine. He did minimal work gave some excuses and met me upfront to reschedule.
The dishonesty, lack of effort and tardiness I personally experienced is highly unprofessional and unacceptable. read more