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    Edelstein Treasures

    4.0 (1 review)
    ModerateJewelry

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    8 years ago

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    McCoy Jeweler - vintage & floral engagement rings

    McCoy Jeweler

    4.1(9 reviews)
    78.3 mi

    I had a deeply disappointing experience with McCoy Jewelers that I feel compelled to share,…read moreespecially for anyone considering them for something as costly and meaningful as an engagement or wedding ring. After reading yelp reviews, I was drawn to them based on the reviews and them being a small business and operating since 1973 I took in my late father's vintage wedding band to have it resized so I could wear it. The original size was 10.75, and they measured my finger at a small of 9.25--a reduction of 1.5 sizes. They quoted me $250 for the job, with half due upfront. The technicians were articulate and displayed skill. I trusted their expertise and left the ring in their care. When I picked up the ring, it felt uncomfortably tight. Their response was simply, "Give it a few weeks." As time went on, the ring became so tight I couldn't wear it at all. When I returned, they insisted the work was done correctly at the time and blamed my finger for supposedly changing size. They offered no solution, only excuses. I asked them to resize it to a 9.5 or 9.75 so I could wear it. The refused. When I tried to discuss my concerns, the owner dismissed me with condescending double talk, suggesting I was just a difficult customer because I hadn't worn jewelry before. I felt insulted and taken advantage of. To add insult to injury, they kept the gold removed from my ring during resizing. For a typical men's gold band, reducing by 1.5 sizes removes about 1.2 to 1.5 grams of gold--worth roughly $120 to $150 at current prices. Ethical jewelers follow the practice of returning this gold to the customer, but McCoy's did not. Instead, they kept it, likely to resell or reuse, which felt dishonest and exploitative. It's important to mention that getting engaged and dealing with expensive and meaningful jewelry for a lifetime is already a stressful time. You need to be able to trust the people you're working with. Unfortunately, McCoy Jewelers only made the process more stressful and left me with a bad taste. Eventually, I had the ring properly resized at a reputable jeweler in Chicago for $85, and now it fits perfectly every day irrespective of the time of day, the weather, or my body temperature. In summary: McCoy Jewelers overcharged, kept my gold, failed to stand by their work, and treated me poorly. I support local businesses whenever I can, but I cannot recommend this one. My experience shows that, at McCoy's, the customer is definitely not always right.

    My Fiance and I have had a great experience with McCoy Jewelers. He went to McCoys and got my ring…read morecustom made to how he wanted it to look like. They were great with communication and getting it done in a timely manner. We recently went back in to get our wedding bands made. We are on a time crunch and they were amazing at getting us different designs that we were looking at within two days. They all have been amazing to work with!

    Photos
    McCoy Jeweler - I'm just going to put this over here.

    I'm just going to put this over here.

    McCoy Jeweler - Custom Diamond engagement ring - Orbit inspired white and blue diamond bands - holding an exquisite Princess Cut diamond.

    Custom Diamond engagement ring - Orbit inspired white and blue diamond bands - holding an exquisite Princess Cut diamond.

    McCoy Jeweler - 3 Stone diamond engagement ring - 18K yellow gold bow inspired band with platinum basket head.

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    3 Stone diamond engagement ring - 18K yellow gold bow inspired band with platinum basket head.

    Siebke Hoyt Jewelers - undefined

    Siebke Hoyt Jewelers

    4.2(24 reviews)
    20.2 mi
    $$$

    Can't say enough good things about the customer service at Siebke Hoyt jewelers. We were treated…read morewith such kindness and patience as we slowly looked over all the options for wedding bands (slightly indecisive ), especially by Joe Hoyt. Joe talked us through all the options for each ring, and took our personality and profession into account when advising us. He also made modifications to ring so that they were absolutely perfect. There is definitely something special going on in this store, and it's an added bonus that it's a 4th generation family jeweler that has been up and running since 1889. Thank you to Siebke Hoyt for being one of those above and beyond companies with the rare combination of high quality products and the utmost priority for their customers.

    My husband purchased my wedding ring out of state, and when it needed to be sized and soldered, we…read morechose Siebke Hoyt believing we were in good hands. Unfortunately, that trust was not honored. The salesperson who took my ring actually commented on the special engraving my husband had placed inside -- which means she saw it and knew it was there. Despite that, she never warned me it would be removed during the work. Even more upsetting, no one called me during the process to get my approval before removing it. A wedding ring is not just jewelry -- the inscription inside was deeply personal and irreplaceable. What should have been a routine repair has left me heartbroken. I would strongly encourage anyone bringing in a sentimental piece to ask very specific questions upfront, because the communication here failed at every step.

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    Siebke Hoyt Jewelers
    Siebke Hoyt Jewelers
    Siebke Hoyt Jewelers

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    Edelstein Treasures - jewelry - Updated May 2026

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