Caution- do not use this place for repair work. They will find any excuse not to honor their…read more"LifeTime Warranty". If you go in, look at all of the disclaimers on the front desk..... they will use anything to void the warranty. I had a new transmission put in, went bad within 15,000 miles. Called to speak to the owner and he hung up on me, how is that for Customer Service. Horrible company, horrible people, poor workmanship, will find any excuse to void warranty!!
My response to "Lifetime Transmission" review feedback.
My bad, it had 24k miles when the transmisaion blewup!!
Yes, I had my truck regeared to 436/37 as requested. Their disclaimer say within 14 days, I had it done within 30-45 days. Its not easy to find a shop, have them schedule it in, and do the work. So according to them, the extra 30 days and 150-200 driving miles on 37 inch tires ruined their "LIFETIME TRANSMISSION"!! Seriously, what a joke. Mind you that I drove the truck 175,000 miles with 37 inch tires!!
I did not have the receipt, and the shop that did the Gearing work is under new name/ownership, so it has a new invoicing system and cannot get me a receipt.
HOWEVER, "LIFETIME TRANSMISSION" knows the people at the shop. So I asked them to call the shop and verbally confirm the regearing. Mind you its a shop that they have worked with before.... they said not good enough... WOW. SO I asked, well can you please look at the vehicle and have your mechanics confirm it is regeared....they said not good enough.....WOW.
In retrospect, when I went back and looked at reviews from Google, Yelp, Carfax and others.... there are other people who have had similar issues. You have to find them in the fluff reviews from their staff- I am sure. But those reviews are there..... and based on my experience they are likely real!!!
Final word, I do not recommend "LifeTime" Transmission!!
Horrible company, horrible people, poor workmanship, and they will find any excuse to void your warranty!!